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Cabañas Balcón del Lago

3.0 star property

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Photo gallery for Cabañas Balcón del Lago

A fireplace with a fire, a view of a landscape through a window, and a small table with a vase.
A rustic room with a fireplace, wooden furniture, and a large window offering a mountain view.
A hammock under a wooden structure with a sign reading "Yarina Revisited Memory".
A room with a large bed, a wooden chair, a small table with a plant, and a view of a lake and mountains through large windows.
A rustic brick building with a tiled roof, surrounded by lush greenery and a mountainous backdrop.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450
  • Place, Lago San Pablo
    ‪5 min walk‬
  • Place, Plaza de Ponchos
    ‪7 min drive‬
  • Place, Peguche Waterfall
    ‪13 min drive‬

Room options

View all photos for Panoramic Cabin, Fireplace, Lake View

A room with a large window offering a view of a mountain and lake. There is a wooden chair and a small table with a vase of flowers.

Panoramic Cabin, Fireplace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Cabin, Fireplace, Lake View

A cozy room with a large window overlooking a mountainous landscape and a lake. A person is reading a book.

Family Cabin, Fireplace, Lake View

  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Basic Cabin, Balcony, Mountain View

A hammock under a wooden structure with a sign reading "Yarina Revisited Memory".

Basic Cabin, Balcony, Mountain View

  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Cabin, Fireplace, Mountain View

A fireplace with a fire, a view of a landscape through a window, and a small table with a vase.

Family Cabin, Fireplace, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for Panoramic Cabin, Kitchenette, Lake View

A room with a large bed, a wooden chair, a small table with a plant, and a view of a lake and mountains through large windows.

Panoramic Cabin, Kitchenette, Lake View

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

King Room with Lake View
Hostería Cabañas del Lago
San Pablo del Lago
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
4.7 out of 5, Exceptional, 152 reviews
The price is €128
5 Aug - 6 Aug
Hostería Cabañas del Lago

About this property

Cabañas Balcón del Lago

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Cabañas Balcón del Lago offers 4 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
During your stay at Cabañas Balcón del Lago, you're just a quick walk from Lago San Pablo. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Cabañas Balcón del Lago, a family restaurant that serves Regional cuisine
  • Amenities include a 24-hour business center, convenience store, and a gift shop
  • Just a 1-minute drive from Lago San Pablo and 7 minutes from Instituto Otavaleño de Antropología
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. Gift shops/newsstands, karaoke, and tour/ticket assistance are also featured at Cabañas Balcón del Lago. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Rafael hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Cabañas Balcón del Lago - This family restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Bar Balcón del Lago - Onsite bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 5; reservation required
  • Snack bar/deli

Restaurants on site

  • Bar Balcón del Lago
  • Cabañas Balcón del Lago

Things to do

  • Karaoke
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No lift

More

  • 1 floor
  • 4 buildings
  • Banquet hall
  • Baroque architecture
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Separate dining area

More

  • Access via exterior corridors
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 3 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80.00 per room (one-way)
  • Pet fee: USD 3 per pet, per night
  • Firewood fee: USD 3 per person per night
  • Hosted evening meal: USD 5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Cabañas Balcón del Lago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Alcohol isn't allowed at Cabañas Balcón del Lago.

Property is also known as

Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael

Cabañas Balcón del Lago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 6 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Burton

Liked: Staff & service
Disliked: Amenities
Cute rustic cabin with a beautiful view. Unfortunately the village party had loud music til 3 am.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Veronica

Tuviste una excelente estadía, la gente muy cordial y atenta. Recomiendo este lugar para quedarse en un lugar de paz y descanso
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Ximena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las sabanas están llenas de rotos

Terrible el lugar. En las fotos se ve rustico pero lindo y agradable. Es rustico y cochino, incomodo y las sabanas son todas llenas de rotos. Da asco dormir en esas camas
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Todo en orden.
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
Stayed 3 nights in Nov 2020
Verified review

4/10 Poor

Héloïse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un estafa

El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view was great. There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

ALIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion de sus propios dueños

Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Julian Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia tranquila ;)

Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones. Les sugeriría colocar mayor señalética para el acceso.
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Maycol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El precio no está acorde a las instalaciones.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great getaway spot.

My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveller

Vista increíble al lago

Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables. Si busca turismo más de aventura es una buena alternativa.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Sam

Liked: Staff & service
Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Warm family and community vibe.Hard to find.
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Misleading

Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

linda vista

excelente trato, un lugar hermoso rodeado de la naturaleza
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Schwer zu finden

Sehr einfache Zimmer.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome view!

A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.
Verified review

8/10 Good

lise

Liked: Cleanliness, staff & service

Chambre rustique et environnement paradisiaque

Navette de l'aéroport à las Cabañas offerte par l'hôte pour $70. CAD parfait. Accueil chaleureux des hôtes et de la communauté indigène. Village sécuritaire, autobus pour aller à Otavalo ou à Quito à proximité et peu coûteux. Paysage magnifique avec vue sur le lac San Pablo et le volcan Imbabura. On peut prendre le souper sur place avec réservation. Confort minimal et rustique compensé grandement par l'accueil et le paysage.
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok there were some issues Community water problems for instance
Verified review

8/10 Good

Anne og Kiki

Liked: Staff & service

Meget rustikt

Hvis du vil opleve bergliv bland de indianske oprindelige folk, varme, gæstfrihed og hjælpsomhed, så har du fundet det rigtige sted. Det er autentisk, og du bor klods op af gamle koner der passer deres dyr og kvinder med børn på ryggen i deres dragter, som er særprægen for egnen. Oplevelse for livet. Husk varmt tøj til kolde aftener... , Jessica og hendes familie gør alt for dig.... sengene er fine, morgenmad ok, , Stedet er for folk som ønsker en anderledes oplevelse for livet, ikke et kedeligt hotel med almulig komfort
Verified review

8/10 Good

Sarah

Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Maria

Stayed 1 night in Aug 2024