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Panoramic Cabin, Fireplace, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€32* Per night/room 19 Jun - 20 Jun

Basic Cabin, Balcony, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Cabin, Fireplace, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Cabin, Fireplace, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Panoramic Cabin, Kitchenette, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Cabañas Balcón del Lago, you're just a quick walk from Lago San Pablo. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Cabañas Balcón del Lago, a family restaurant that serves Regional cuisine
  • Amenities include a 24-hour business centre, convenience store and a gift shop
  • Just a 1-minute drive from Lago San Pablo and 7 minutes from Instituto Otavaleño de Antropología
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Renovations + Closures

This property is closed from 18 May 2024 to 19 May 2024 (dates subject to change).

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. Gift shops/newsstands, karaoke, and tour/ticket assistance are also featured at Cabañas Balcón del Lago. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3-star San Rafael hotel.

  • 1 floor
  • 4 guestrooms or units
  • 4 buildings
  • Built in 2014
  • Continental breakfast (free)
  • Karaoke
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cabañas Balcón del Lago offers 4 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. Rooms open to balconies or patios. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Sitting area
  • In-room dining (24 hours)
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Toiletries (free)
  • Blackout curtains
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Cabañas Balcón del Lago – This family restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Bar Balcón del Lago – On-site bar. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 12:30 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Cabañas Balcón del Lago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 3 per pet, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts mobile payments and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash and mobile payments. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Mobile payments
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 14
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Firewood fee: USD 3 per person, per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80.00 per room (one-way)
  • Pet fee: USD 3 per pet, per night
  • Hosted evening meal: USD 5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cabañas Balcón Lago Hotel Otavalo
  • Cabañas Balcón Lago Otavalo
  • Cabañas Balcón del Lago Hotel
  • Cabañas Balcón del Lago San Rafael
  • Cabañas Balcón del Lago Hotel San Rafael

You should know

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Alcohol isn't allowed at Cabañas Balcón del Lago.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.