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Santa Smart Hotel

3.0 star property

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Photo gallery for Santa Smart Hotel

Business centre
Massages
Free daily buffet breakfast
Chapel
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Luís Massa, 1198, Ilhabela, Sao Paulo, 11630-000
  • Place, Praia do Sino
    ‪3 min walk‬
  • Place, Santa Tereza Beach
    ‪11 min walk‬
  • Place, Yacht Club de Ilhabela
    ‪16 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Air conditioning

Standard Twin Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Air conditioning

Comfort Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Room

Exclusive Room | Television

Exclusive Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room Standard

Minibar, travel cot, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Luxury

Minibar, travel cot, free WiFi, bed sheets

Room Luxury

  • 27 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Deluxe

Minibar, travel cot, free WiFi, bed sheets

Room Deluxe

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Master

Minibar, travel cot, free WiFi, bed sheets

Room Master

  • 23 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Suite -5 guests-

Minibar, travel cot, free WiFi, bed sheets

Family Suite -5 guests-

  • 30 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, travel cot, free WiFi, bed sheets

Double Room Standard

  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

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About this property

Santa Smart Hotel

Along with an outdoor pool, this smoke-free hotel has a poolside bar and spa services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a meeting room, and an arcade/game room are onsite. Change of towels is available on request.
Santa Smart Hotel offers 18 air-conditioned accommodations with minibars and hair dryers. LED televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Santa Smart Hotel, you're just a quick walk from Praia de Santa Teresa. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, Library, and TV in a common area
  • 6 minutes by foot from Santa Tereza Beach and a 5-minute drive from Siriuba Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Santa Smart Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the pool bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a library, and an arcade/game room are also featured at the family-friendly Santa Smart Hotel. Free self parking is available.

This 3-star Ilhabela hotel is smoke free.

Guests are served free buffet breakfast daily from 8 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:00 AM
  • A poolside bar

Things to do

  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Travel cot

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a state park
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: BRL 150.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

VELINN Caravela Hotel Santa Tereza Ilhabela
VELINN Caravela Santa Tereza Ilhabela
VELINN Caravela Santa Tereza
Velinn Hotel Santa Tereza
Velinn Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel
VELINN Caravela Hotel Santa Tereza
VELINN Pousada Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel Ilhabela

Santa Smart Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 7 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Lucas

Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Cezar, São Paulo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo atendimento. Lugar tranquilo . Pessoas educadas . Limpeza . Quanto bom localização boa
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2020

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service
Limpeza
Stayed 3 nights in Jan 2026

10/10 Excellent

Jhonatan

Stayed 1 night in Jan 2026

6/10 Okay

Lucas

A pousada é bem localizada próxima à Vila (centro histórico), porém precisa desesperadamente de uma reforma e melhor gerenciamento. No meu quarto não tinha toalha para tomarmos banho e só recebemos no dia seguinte, ou seja, no primeiro dia ou eu me secava com uma toalha de rosto ou usava a mesma que a minha esposa. O quarto também é velho, o banheiro minúsculo e ambos precisam de (bastante) manutenção. O café da manhã é ok, sem muitas opções de comida e ainda parece que é contado… nos 5 dias que fiquei hospedado não consegui comer um pão de queijo sequer, pois sempre acabava, demoravam pra repor, e quando repunham não passava de 6 unidades (aí ia alguém mais rápido e pegava tudo).
Stayed 4 nights in Jan 2026

6/10 Okay

Rafael

Stayed 3 nights in Dec 2025

8/10 Good

Carla

Stayed 2 nights in Nov 2025

4/10 Poor

PATRÍCIA C

Disliked: Amenities
Quarto muito ruim . Não reflete as fotos . Chuveiro caia pouca água , quarto pequeno , mobília bem antiga , não tem o mínimo de conforto . Café da manhã razoável , bem simples . Não vale o custo benefício .
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria lindalva

Stayed 2 nights in Sep 2025

10/10 Excellent

MARLON A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bruno

Stayed 2 nights in May 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e gostosa

Pousada simples, com cara de praia. Uma piscina grande, ensolarada o dia todo. Quartos gostosos ( precisam de um pouquinho de manutenção. As portas do armário não paravam fechadas). Café da manhã simples mas muito bom!
Stayed 2 nights in Feb 2025

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service
No café da manhã, falta queijo branco e suco de laranja. Na piscina falta o último degrau da escada, o que dificulta aos idosos sairem dela.
Stayed 5 nights in Jan 2025

10/10 Excellent

FELIPE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia maravilhosa

Estadia incrivel. Quarto bem espaçoso e café da manhã com varias opções. Piscina bem cuidada e bastante espaço de estacionamento. Um bela sinuca e um lounge super confortável para fechar a noite.
Stayed 3 nights in Nov 2024

6/10 Okay

Filipe

Stayed 2 nights in Jul 2024

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour visiter Ilhabela

Accueil sympathique. Très belle chambre, confortable. Le petit déjeuner très varié et très bon.
Stayed 4 nights in Oct 2024

8/10 Good

Bete

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área de estacionamento precisa ser melhorada. pouco espaço para manobras.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024