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Best Western Indianapolis South

Property class: 2.5

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Photo gallery for Best Western Indianapolis South

Indoor pool, outdoor pool
Exterior
32-inch flat-screen TV with satellite channels, TV
Fitness facility
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4450 Southport Crossing Dr, Indianapolis, IN, 46237
  • Place, UIndy Tennis Center
    ‪5 min drive‬
  • Place, Otte Golf And Family Fun Center
    ‪5 min drive‬
  • Place, Garfield Park
    ‪7 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪19 min drive‬

Room options

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About this property

Best Western Indianapolis South

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Best Western Indianapolis South offers 61 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they enjoy the overall property condition at Best Western Indianapolis South. During your stay, you'll be close to Franciscan Health Indianapolis. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • 13 minutes by car from Indiana Convention Center and 13 minutes from Lucas Oil Stadium
Best Western Indianapolis South offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Indianapolis South also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay for guests under 21 years old staying between 1 January - 31 December

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Indianapolis South.

Property is also known as

Best Western Hotel Indianapolis South
Best Western Indianapolis South
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western
Best Western Indianapolis South Hotel
Best Indianapolis Indianapolis
Best Western Indianapolis South Hotel
Best Western Indianapolis South Indianapolis
Best Western Indianapolis South Hotel Indianapolis

Best Western Indianapolis South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 220 out of 830 reviews
Rating 8 - Good. 319 out of 830 reviews
Rating 6 - Okay. 158 out of 830 reviews
Rating 4 - Poor. 85 out of 830 reviews
Rating 2 - Terrible. 48 out of 830 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Macharri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fitness room, comfy bed and linens, nice breakfast and really nice staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay.
Stayed 1 night in May 2025
Verified review

4/10 Poor

kyle

Disliked: Cleanliness, amenities, property conditions & facilities
Not a best western...its a quality inn thats ran down and looks like a 3rd world country
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is NOT a Best Western. It is a Comfort Inn. We arrived and could not find the Best Western because there is none. The desk clerk said the name was changed like six years ago. And the pool area was closed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service
Staff was busy but he still smiled and was personable. Room was cheap and in good condition. Weve all stayed in second tier hotels. It was ok, close to gas stations and highway. Food placed and breafast close. Its a deal for 99 bucks
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities
Not well maintained grounds. Goose droppings left on sidewalks and tracked into foyer and hallways for days. Extremely watery coffee. Generally acceptable rooms, a little time worn but not bad. Limited daily housekeeping services.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Teree

Liked: Staff & service, amenities
I like that they have a pool and free breakfast, my room was clean. The things I did not like… no hot water it was warm, ice machine was down and no elevators.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Marchele

Liked: Cleanliness, staff & service, property conditions & facilities
You are booking as Best Western, it is not! You at Hotels.Com need to get this corrected! Best Western is pet friendly that is why I booked there. Had to board my pet! Pool was not open!😢😢😢😢 waiting on board paperwork! The most important thing was Pankita the main desk gal was working 9-9 shifts my whole stay! She was AMAZING! So helpful! People were being rude, and my daughter wanted to sit in the lobby and protect her! SHE WAS THE BEST PART OF THE WHOLE HOTEL!!!!!!
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Mandi

Liked: Cleanliness, staff & service
Well first off the hotel is no longer a best western. The hotel is a Quality Inn. This should be corrected immediately as it was confusing to me. Second off the breakfast was not hot maybe lukewarm. Lukewarm eggs and c9ld sausage is not appetizing. Other than that the room was clean and staff was very friendly
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Well…. The first room they had for us had obvious mold growing in it even on the curtains. It smelt like mold and instantly made my allergies start. The next room was didn’t have the mold but wasn’t very clean. The room was cheap, the bed was okay and, the hotel was quiet so I did sleep decent. Definitely will spend more money next time for a better motel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michael

Disliked: Property conditions & facilities
Couldn’t stay due to the fact the hotel is closed. How could you allow me to book this hotel and charge my credit card when you knew the hotel is closed. I am pissed. I expect you to cancel the charge against my account.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
The room had a smoke alarm that would not stop beeping. The ceiling was water-stained from leaks. The bath fan sounded like a jet engine. There were dirty floors and furniture. I would not stay here if I were you.
Stayed 1 night in May 2025
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a Best Western. It is actually a Quality Inn and has b
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel recently switched to a Quality Inn, but it was still Best Western quality. The hallways smelled really good. Check in was quick and friendly. The room was very nice and the bed was amazing. Everything was clean and nice. The breakfast was your typical free hotel breakfast, but it was all well stocked and the hot food was good.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

georgegrowcott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location to events I was attending and surrouding food outlets.
Stayed 5 nights in Aug 2018
Verified review

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
We booked through expedia and paid in full. I got to the front desk was asked for a credit card, gave it to her and explained I paid in full with expedia. She said she saw it but then when I checked my account the next morning it had been ran again. I told them again that I paid in full, the girl had to call expedia to get everything worked out. Now it's going to take up to 5 business days for my card to be refunded and she tells me she got the credit card I used from expedia to charge, which has already been charged! So frustrated right now. She told me it won't be charged again but the way she worded it I'll have to check Monday to make sure I'm not tripled charged. Very upset with that otherwise the trip was great. Great location and plenty of places to eat around us.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Mrs.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a weekend stay

We stayed for a weekend to attend an event at Lucas Stadium. Only a 15 min drive there so convenient location to it and also numerous restaurants and shopping to keep us busy nearby. Staff was friendly and efficent. Breakfast was okay. It was a busy weekend so it was hard for them to keep up with stocking. Pool was a little cold for my taste. And being 7 months pregnant I wish I would've known there was no elevator but I survived. It did snow 8 inches on Saturday and when we left mid morning for home the parking lot was still not plowed or salted so that was a concern as well.
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

Check in was quick and the staff were friendly. I had to ask for a toiletry item and was give the item with a friendly smile. The room was big and clean. The bed was comfortable and clean. Great room for a great value.
Verified review

6/10 Okay

Marc

Meh.

Asked for a crib ahead of time... They didn't tell us they didnt have one until we got there. Kind of messed up the whole stay for us. In addition, they put us into a handicap room so we didn't even have a tub to wash our two year old. Yay.
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish it had a hot tub! And pool was warmer!
Verified review

6/10 Okay

Lucero

Liked: Cleanliness, staff & service, room comfort
My family and I went to Best Western for two nights so we weren’t expecting big things but we were kind of disappointed when we discovered that there is NO room service, NO elevator, the pool is much smaller than the pictures and the fitness room only has three exercise machines.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Desk staff seemed very inconvenienced that i showed up to check into my reserved room.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Austin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Struggles of an unprepared black man

There was no lotion....
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Location of the hotel was great - lots of restaurants close by. Hotel is OLD and shows the wear and tear
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

migue angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTO PERFECT

Un buen hotel excelente habitación limpieza muy bien instalaciones adicionales bien solo una pequeña pega no hay ascensor pero solo son bajos y 1 planta pero vale la pena repetiría este hotel sin dudarlo piscina pequeño gimnasio y buena ubicaciin
Stayed 2 nights in Mar 2018