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Best Western Plus Indianapolis North at Pyramids

3.0 star property

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Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Fitness facility
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

View in a map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • Place, St. Vincent Indianapolis Hospital
    ‪5 min drive‬
  • Place, Fashion Mall at Keystone
    ‪7 min drive‬
  • Place, Butler University
    ‪21 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Best Western Plus Indianapolis NW Hotel
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is €73
includes taxes & fees
30 Nov - 1 Dec
Best Western Plus Indianapolis NW Hotel

About this property

Best Western Plus Indianapolis North at Pyramids

Hotel in Indianapolis with free breakfast and a fitness center
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus Indianapolis North at Pyramids gets good marks from our customers. During your stay, you'll be within walking distance of Hoosier Heights Indianapolis. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, conference space, and a car charging station
  • Onsite recreation includes a gym and bike rentals
  • Guests speak favorably about the breakfast and the clean accommodations
  • 12 minutes by car from Fashion Mall at Keystone and 15 minutes from Children's Museum of Indianapolis
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Indianapolis North at Pyramids offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus Indianapolis North at Pyramids also features a vending machine, a garden, and coffee/tea in a common area. Self parking is free.

Smoking is allowed in designated areas at this Indianapolis hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1013 reviews
Rating 8 - Good. 298 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 71 out of 1013 reviews
Rating 2 - Terrible. 56 out of 1013 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Stayed 2 nights in Aug 2025

2/10 Terrible

Megan

Disliked: Staff & service

Terrible front desk service

I knew I would be arriving late to the hotel, so I called early in the day to make sure the front desk staff knew I was coming and not to give away my prepaid reservation to another guest. The agent said that would not be a problem as the front desk is staffed 24 hours a day. When I arrived a little after 1:00 am, there was no one at the front desk to let me in to the lobby (the hotel door was locked ). I called the hotel and could hear the phone ringing through the locked door, but no one answered. I called several times (no answer), called Best Western’s call center (no answer), knocked on the door (to no avail) and finally went to sit in my car from where I could see the front desk. A man exited the hotel at one point to smoke cigarettes, but I did not approach him as I thought he was another guest. Eventually I was able to follow another guest into the lobby, and after several minutes of waiting for anyone to come to the front desk I asked the man who was chain smoking outside if he worked at the hotel. Sure enough, he was the front desk agent who made me wait 45 minutes in total before starting to check me in to my room. Horrible, horrible service. Rather than apologizing for the tremendous inconvenience he caused, he told me how many customers he turned away rather than giving away the room I paid for - like I should be grateful to him. I do not recommend this hotel and will not stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Adam

Stayed 4 nights in Jul 2025

4/10 Poor

Fredrick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and the first thing I noticed was this unpleasant lingering odor. Checked the microwave and refrigerator and both were absolutely repulsive. The carpets weren’t vacuumed and there was dust everywhere. 0/10 would recommend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lennon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a well known hotel chain, this has been one of the worst hotels we stayed at. Not clean at all. Did not see 1 person cleaning any part of the hotel. Fllors in the hallway and elevator was filthy. Pool was a mess with towels scattered everywhere. No water to be found in the hotel. No bottles of water at front desk and water fountain in gym broken. Find a better hotel.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Saw a spider in the room, room had strong odor of cleaning products, but overall good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodolfo, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

JUSTIN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in ghetto from the outside. Inside its ok but garbage was everywhere.. people were partying in the lobby with cases of beer and liquor bottles till after 2am .. people smoking weed down the hallways and from rooms.. vending machines only took cash the cards dident work on any of them.. staff was either busy taking with their friends or busy on their phones. Queen suite is NOT worth 200 a night.. especially with the parking lot light next the the room window and no black out curtians.. ac could not get the room cool.. its ok if your traveling and have no options but definitely not one to book in advance.. hotel does not match 1st pic on expedia as well..
Stayed 2 nights in Jul 2025

8/10 Good

Rodney

Stayed 1 night in Jul 2025

6/10 Okay

deanne

Travelled with partner
This property had a difficult front entrance having a slope by the door. Unloading and loading was a challenge. The staff was very nice and accommodating. But the building could have been a little cleaner.
Stayed 1 night in Jul 2025

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Kaitlin

Stayed 1 night in Jul 2025

4/10 Poor

Jill

Disliked: Cleanliness, property conditions & facilities
Was not told the times of the breakfast buffet- went down at 9:30 and it was over☹️
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 4 nights in Jun 2025

8/10 Good

Nikia

Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Stayed 4 nights in Jul 2025

10/10 Excellent

Jennie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our office is at the pyramids and we use this hotel for traveling staff. It’s conveniently close to our office and casual dining.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Stayed 1 night in Jul 2025

2/10 Terrible

Leslie

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025