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Comfort Inn Indianapolis North - Carmel

2.5 star property

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Photo gallery for Comfort Inn Indianapolis North - Carmel

Property grounds
Indoor pool, pool loungers
Pillow-top beds, desk, iron/ironing board, WiFi
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
10290 Pennsylvania Parkway, Indianapolis, IN, 46280
  • Place, Fashion Mall at Keystone
    ‪3 min drive‬
  • Place, Fastimes Indoor Karting
    ‪3 min drive‬
  • Place, Dave & Buster's
    ‪4 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Indianapolis North - Carmel

This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Comfort Inn Indianapolis North - Carmel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 25-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn Indianapolis North - Carmel. During your stay, you'll be close to Fashion Mall at Keystone. Features include free breakfast and free self parking, plus an indoor pool.
  • Free continental breakfast served on weekdays
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 9 minutes by car from Fashion Mall at Keystone and 12 minutes from Butler University
Comfort Inn Indianapolis North - Carmel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1320 square feet (123 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Indianapolis North - Carmel. Free self parking is available.

This Indianapolis hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,320 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to nearby construction, the hotel will no longer be accessible via Meridian St. Guests will be required to access the hotel via Pennsylvania Pkwy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carmel Comfort Inn
Comfort Inn Indianapolis North Carmel
Comfort Inn Hotel Carmel
Comfort Inn Carmel Hotel Indianapolis
Comfort Inn North Carmel
Comfort Inn Carmel Indianapolis
Comfort Indianapolis Carmel
Comfort Inn Indianapolis North Carmel
Comfort Inn Indianapolis North - Carmel Hotel
Comfort Inn Indianapolis North - Carmel Indianapolis
Comfort Inn Indianapolis North - Carmel Hotel Indianapolis

Comfort Inn Indianapolis North - Carmel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 202 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025

4/10 Poor

Jim

Business traveller
Heater did not function well. Coffee was not coffee. It was warm water. Key card did not work well in the doors.
Stayed 2 nights in Dec 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very cold in the pool area.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Jerrald

Liked: Cleanliness, staff & service
The staff was particularly great. The gentleman who checked me in who was in his 50s or 60s was so accommodating. You should give him a raise!
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there over Thanksgiving and the staff was very friendly and accommodating. We would definitely stay again.
Stayed 2 nights in Nov 2025

8/10 Good

Dean L.

Stayed 2 nights in Nov 2025

2/10 Terrible

Zachary

Business traveller
Disliked: Property conditions & facilities
Pool closed (which was the main reason we booked), fitness center closed, and noisy.
Stayed 3 nights in Nov 2025

8/10 Good

Traci

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 4 nights in Oct 2025

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. Out Dated. Pool was nasty and ice cold.
Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Mildew under the sink. Bubble paint on ceiling. Plumbing fixtures in the tub were loose. Limited towels. Breakfast offered very little. Disappointed in the facility and amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Oleksandr

Liked: Staff & service
For this money it’s ok
Stayed 2 nights in Aug 2025

6/10 Okay

Salle

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was excellent but property needs a big upgrade. Indoor pool area was hot could not enjoy being in there was hard to breathe
Stayed 5 nights in Jul 2025

6/10 Okay

Victor

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Salle

Liked: Staff & service
Disliked: Property conditions & facilities
Need some renovations
Stayed 3 nights in Jul 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, we just wish the breakfast lasted until 10am. We were on vacation and getting up before 9 was not enjoyable.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Square eggs = lousy hotel

You can tell the quality of a hotel by the breakfast. This place has powdered eggs that get crumbled up in the shape of little squares. My hotel room had a big hole in the wall where the plaster was broken above the window, likely from a leak. The fitness center is a sad set of dumbbells, a treadmill, and an eliptical machine. It won't hold more than 3 people, tops. My bathroom had a toilet paper hanger that won't hold toilet paper. The toilet itself requires a canyon of water to flush and was running when I came in. Wallpaper is peeling all over the building. Even the trees outside are sad, as they're struggling to survive amid the intense heat of the parking lot and are basically being cooked in the ground.
Stayed 2 nights in Aug 2025

6/10 Okay

Shayna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was still previous occupants hair on the bathroom floor. Also my children found a chip beside the mini fridge and a chocolate covered pretzel under one of the beds… we didn’t bring any snacks so I know it wasn’t from us. The pool was very cold and sides of pool wall above the water looked dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2025

6/10 Okay

JAMES

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room had a few ants. ASll floors and carpets need cleaning.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting and to start with no hot water during our visit to shower. There are air conditioners that are not in, place does not look up to code whatsoever. Would never recommend anyone to stay here.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a disaster. The rooms had visible mold, including in the so-called exercise room. Everything felt beat up and neglected—missing baseboards, excessive moisture, and poor ventilation made it incredibly uncomfortable. To make things worse, the key cards kept deactivating and had to be remade constantly. Every interaction with the woman at the front desk was unpleasant; she was rude, unhelpful, and clearly irritated by even the simplest requests. The entire hotel is run-down and janky. Save yourself the headache and stay anywhere else
Stayed 8 nights in Jul 2025

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025