Comfort Suites West Indianapolis - Brownsburg

2.5 star property

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Photo gallery for Comfort Suites West Indianapolis - Brownsburg

Lobby
Studio Suite, 2 Queen Beds, Non Smoking
Free on-the-go breakfast on weekends
Pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
500 W. Northfield Dr., Brownsburg, IN, 46112
  • Place, Brownsburg Hospital
    ‪2 min drive‬
  • Place, Hendricks Regional Health - Brownsburg Hospital
    ‪2 min drive‬
  • Place, Lucas Oil Indianapolis Raceway Park
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Comfort Suites West Indianapolis - Brownsburg

Hotel in Brownsburg with free parking
Along with coffee/tea in a common area, this smoke-free hotel has dry cleaning and laundry facilities. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a convenience store. Weekly housekeeping is available.
Comfort Suites West Indianapolis - Brownsburg offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites West Indianapolis - Brownsburg. During your stay, you'll be close to Hendricks Regional Health - Brownsburg Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Brownsburg Hospital and a few minutes from Hendricks Regional Health - Brownsburg Hospital
Free breakfast is served on weekends. Public spaces have free WiFi. The business-friendly Comfort Suites West Indianapolis - Brownsburg also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Brownsburg hotel is smoke free.

Guests are served free on-the-go breakfast on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available on weekends 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brownsburg Comfort Suites
Comfort Suites Brownsburg Hotel
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Comfort Suites West Indianapolis - Brownsburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 857 reviews
Rating 8 - Good. 250 out of 857 reviews
Rating 6 - Okay. 63 out of 857 reviews
Rating 4 - Poor. 19 out of 857 reviews
Rating 2 - Terrible. 10 out of 857 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey

Stayed 4 nights in Oct 2025

2/10 Terrible

Angela

Disliked: Property conditions & facilities
Do NOT recommend. Poor customer service. The hotel changed my guaranteed reservation from 2 queens and a sofa sleeper to a king and sofa sleeper. They did not notify in advance or alert me at check in. When I went to the desk about the issue of not having enough beds, I was told they gave the room to someone else yesterday and they only have the king room. I was told my options were to take an air mattress (that would not fit in the space) or leave BUT to know that if I had touched anything in the room I would be charged anyway and if I did leave, Expedia and hotel had to decide about a refund if I left. When I indicated that there was not room for the air mattress and that it wasn't the same as a bed, I was told by the desk staff that I should just be happy that I'm getting an Expedia rate and that the air matresses are new. I called Expedia that evening for assistance and Expedia said they were not able to reach anyone at the hotel after over an hour of being on and off hold at 10:30pm and that they would try to figure out something the next day. I had no choice but to stay as I had no way of knowing if I would be refunded if I left and the city was very full so not many options. The bed and sofa and floor were uncomfortable. Room was fair for cleanliness. Hotel refused request for a discounted rate even though they knowingly changed my guaranteed reservation.
Stayed 2 nights in Oct 2025

8/10 Good

Nancy

Stayed 2 nights in Oct 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel served our needs for an overnight stay. No issues. Clean and friendly. Did not get a chance to sample breakfast as it shuts down at 9am. It is very close to the interstate so there is a lot of traffic noise.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Allison

Disliked: Property conditions & facilities
The rooms facing the highway were extremely noisy. The room had an overwhelming smell of cleaning fluid.
Stayed 2 nights in Sep 2025

2/10 Terrible

jerry

Travelled with family
Disliked: Staff & service
Room 224 neighbor in room 226 was either drunk or nuts. Music and cussing and yelling. Called front desk they did call the room but that made them louder. Finally was told from front desk that someone had paid for their room and they would reach out to them. No difference but the front desk did move them but as they left their room they turned up the TV and it stayed on high until breakfast. NO sleep for me. I mentioned this to the day shift as we were checking out but sorry nothing we can do or offer anything to compensate. I was not looking for a free night but something. People abuse hotels for sure
Stayed 1 night in Sep 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍

Fantastic staff, room was great, walking distance to restaurants and Walmart
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place nice and clean! Front desk was very friendly and helpful. Had a very enjoyable stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks great. Very clean. Friendly staff. Nice quiet room.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, some recommendations better breakfast, better TV experience. Just basic cable. Was looking for apps. WiFi connection process was too long. You should be able to just connect once you enter your room number and last name.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheralyn

We had a very nice stay. Easy check-in & out. Everything was clean & nice bathroom. Room was quite spacious & air conditioning worked great. No guide for the TV was our only complaint. Decent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sue, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
All was well quiet
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Molly

Stayed 1 night in Aug 2025