Comfort Suites West Indianapolis - Brownsburg

2.5 star property

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Photo gallery for Comfort Suites West Indianapolis - Brownsburg

Studio Suite, 2 Queen Beds, Non Smoking
Pool
Lobby
Free on-the-go breakfast on weekends
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 W. Northfield Dr., Brownsburg, IN, 46112
  • Place, Lucas Oil Indianapolis Raceway Park
    ‪6 min drive‬
  • Place, Eagle Creek Park
    ‪8 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪16 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Comfort Suites West Indianapolis - Brownsburg

Hotel in Brownsburg with free breakfast and a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has dry cleaning and laundry facilities. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a convenience store. Weekly housekeeping is available.
Comfort Suites West Indianapolis - Brownsburg offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites West Indianapolis - Brownsburg. During your stay, you'll be close to Lucas Oil Indianapolis Raceway Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from Indianapolis Motor Speedway and 10 minutes from Lucas Oil Indianapolis Raceway Park
Free breakfast is served on weekends. Public spaces have free WiFi. The business-friendly Comfort Suites West Indianapolis - Brownsburg also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Brownsburg hotel is smoke free.

Guests are served free on-the-go breakfast on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available on weekends 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brownsburg Comfort Suites
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Comfort Suites West Indianapolis - Brownsburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 495 out of 817 reviews
Rating 8 - Good. 240 out of 817 reviews
Rating 6 - Okay. 57 out of 817 reviews
Rating 4 - Poor. 16 out of 817 reviews
Rating 2 - Terrible. 9 out of 817 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best sleep! Husband likes a flatter, bigger pillow, I thought the pillows were fine. Breakfast, normal hotel fare. Was good. Check in was easy. Liked the infused water and coffee. Excellent stay!
Stayed 1 night in Aug 2025

2/10 Terrible

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was super nice and very helpful!
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group

Won't stay here again

Room was right next to the elevator so we were constantly hearing noise. In addition, children were running through the hallway late at night. Also, elevator was dirty and smelly.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was friendly and it was very convenient to the place of my meetings.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Owen

Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Staci

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Asean

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Overall nice choice, clean and comfortable, the hide-a- bed couch was hard as a rock but beds wonderful. Elevator sounds a little rickety and was glad we didn’t get stuck in it!
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brownsburg IN Comfort Suites

Front desk clerk was kind and professional. He answered all my questions and even saw him with other guests do the same. Nice facility. Small critique: the dryer did not dry a full load. And, the shampoo/ conditioner is in a dispenser mounted on the wall. Says "gently squeeze". Well, no. It's actually a bit tough to get out. I mention because we were in a handicap room and just regular small bottles would be easier to use.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Decent hotel, poor customer service

Hotel was good location for us. Unfortunately upon arrival (7:30pm on 02.Jul.2025) the front desk was empty. Despite ringing the bell etc, we waited for 15 min for someone to show up. On top of that the coffee they had out was ice cold and the customer service attendant “Briana” was just plain rude…. I asked if she would make some fresh coffee and she rolled her eyes and acted put out. Horrendous really.
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Usually stay here when we are in town to visit family, and it's always a super easy process to get checked in. Rooms are kinda standard hotel, but they're clean and the beds are perfect for my preference. Offering the free cribs is huge for me since I've got an almost 2 year old. Pool is clean and nice. Free breakfast is decent, just wish there were some more options maybe. All in all, 5 stars all around. See you guys next time we are in town!
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Only issue was there was nowhere to sit for breakfast and they were running out of food frequently - but they were definitely doing their best to keep up!
Stayed 1 night in Jun 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Very nice.
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The photos make the hotel look a lot better than what it is. I thought it was a renovation, but really it's just a slap a bunch of paint and upgrade some furniture. You could definitely tell it's an older hotel especially the elevator. The road noise is pretty loud in your room. The breakfast was subpar.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Stayed 1 night in Jun 2025