Hilton Garden Inn Indianapolis/Carmel

3.0 star property

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Photo gallery for Hilton Garden Inn Indianapolis/Carmel

Breakfast and dinner served, American cuisine
Down duvets, Select Comfort beds, in-room safe, desk
Exterior
Reception
Indoor pool, open 6:00 AM to 10 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Hot tub

Explore the area

View in a map
13090 Pennsylvania Street, Carmel, IN, 46032
  • Place, Franciscan Health Carmel
    ‪16 min walk‬
  • Place, IU Health North Hospital
    ‪2 min drive‬
  • Place, Riley Hospital for Children at IU Health North Hospital
    ‪2 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

Accessible Two Doubles with sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Accessible

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (w/Peloton Room)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, with Peloton)

  • Sleeps 2
  • 1 King Bed

Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(29 reviews)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Doubles with sofa bed

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Indianapolis/Carmel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Indianapolis/Carmel offers 110 accommodations with MP3 docking stations and video-game consoles. Select Comfort beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Indianapolis/Carmel. During your stay, you'll be within walking distance of TGX Medical Systems. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by car from Fashion Mall at Keystone and 15 minutes from Butler University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Indianapolis/Carmel offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 1266 square feet (118 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Indianapolis/Carmel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Carmel hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,266 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.95 for adults and USD 8.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel
Hilton Carmel
Hilton Garden Inn Carmel
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Indianapolis Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel

Hilton Garden Inn Indianapolis/Carmel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The property is undergoing renovations and the dining room was not as expansive as it will be in the future. Even though there is a Lot of construction going on, they kept the noise down. The beds are very comfortable. The microwave was too high for me to use. It could have been on a lower shelf. All staff are so nice and helpful. The receptionists and wait staff in the dining area couldn’t have been nicer or more helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, room comfort

I

It was great except the elevators were under renovation and they seemed really rickety. There was no bar in the closet or hangers to hang your clothes
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay! Even with the construction the hotel was very clean. Staff was very nice!
Stayed 2 nights in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely upgrades in progress.

Room was clean and visited daily LOVED THAT! Ongoing construction led to som services lacking such as no business office available. Pool and hot tub area clean but needing some upgrade in finishes. Shower stall is tight for average sized adult. Bed was very firm so woke with sore backs. Aesthetically pleasing in the room and hallways. Elevators were a mess due to construction and should be cleaned up and new protections installed. Staff were friendly and helpful. Again very nice to have the room serviced after each evening.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, quiet, ataff helpful
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 3 nights in Aug 2025

10/10 Excellent

Tabetha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it nice place excelente location location even under construction tanks.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah Lynn, Centennial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and great staff. Updated rooms were beautiful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, will stay again next time I’m in town

Great staff. Clean hotel. Clean pool. Great hot tub
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice but construction going on in elevator
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Business traveller
Liked: Amenities
My room smelled like paint, they were painting other areas
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was newly renovated
Stayed 1 night in Jul 2025

10/10 Excellent

Min-Soo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel staff. Very friendly and accommodating. The room was clean and the housekeeping staff did a great job in tending to the rooms every day. It’s a great location to stay if you are in town playing at Grand Park for any sporting event. The diamonds were about 12 minutes away by car. There is also a Starbucks right across the street if you need your morning coffee fix.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with good location.
Stayed 1 night in Jul 2025

8/10 Good

JoAnn

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay. Too bad it's under going renovations.
Stayed 2 nights in Jun 2025

4/10 Poor

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room closet no space for longer items to hang light out in bathroom no step up for shower water goes to floor property clean staff friendly
Stayed 1 night in Jun 2025

6/10 Okay

Ginger, Rustburg

Travelled with family
Liked: Cleanliness
The room was nice, but I didn’t appreciate the construction in the next room. It was loud when I was trying to rest and watch tv.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great ammenities inside!
Stayed 1 night in May 2025

10/10 Excellent

Nadlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean..close to everything. Staff was a bit rude. Despite construction it was still smazy
Stayed 1 night in May 2025

6/10 Okay

Angela

Business traveller
Disliked: Cleanliness, staff & service

Fragrance sensitive

The cleaning supplies smelled like cheap cologne. Me room reeked! I can’t even imagine what kind of chemicals are in that fragrance- it was so offensive
Stayed 2 nights in Apr 2025

4/10 Poor

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under Construction and Poor Service

The hotel is currently remodeling with 2 floors unusable. No mention was made of this on the website. When I arrived they only had 1 of the 2 rooms we reserved. They found us a 2nd room but it was right by the construction and was noisy until 5 PM. When we checked out they tried to charge me for the second room even after showing them the receipt from the original request showing I had already paid for 2 rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Tamra

Stayed 1 night in Apr 2025