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Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

A bed with white bedding and a wooden headboard.
A buffet with labeled containers for omelets and cheese.
A white gazebo with a tiled roof and a brick patio.
Room amenity
An indoor swimming pool with blue walls, a lifeguard chair, and a pool rule sign.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9797 N Michigan Rd, Carmel, IN, 46032
  • Place, Hoosier Heights Indianapolis
    ‪14 min walk‬
  • Place, Indianapolis Motor Speedway
    ‪19 min drive‬
  • Place, Lucas Oil Indianapolis Raceway Park
    ‪20 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a chair, and a wall-mounted lamp.

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside tables, a chair, and a wall-mounted lamp.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A bed with white bedding and a wooden headboard.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A bed with white bedding and a wooden headboard.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, bedside tables, a chair, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A bed with white bedding and a wooden headboard.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, bedside tables, a chair, and a wall-mounted lamp.

Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk with a television, a chair, and a framed picture on the wall.

Standard Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. During your stay, you'll be close to St. Vincent Indianapolis Hospital. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from St. Vincent Indianapolis Hospital and 11 minutes from IU Health North Hospital
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. Limited free parking is available on a first-come, first-served basis.

This Carmel hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 732 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Indianapolis North Carmel
Holiday Inn Express Indianapolis North Carmel
Holiday Inn Express Hotel Suites Indianapolis North Carmel

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 828 reviews
Rating 8 - Good. 208 out of 828 reviews
Rating 6 - Okay. 82 out of 828 reviews
Rating 4 - Poor. 43 out of 828 reviews
Rating 2 - Terrible. 20 out of 828 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erreol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff were great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Good all around hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

shenicka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Really enjoyed my stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good parking. Location was nice. Room was very big for a small hotel,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great -- fresh, hot & tasty.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very roomy and clean. The breakfast was good as well. The grounds were cleaned and maintained. Located in a great spot close to restaurants and stores. Our stay was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Great staff, clean room, hot breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chantel

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff was great!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all ways- highly recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tonesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel and the excellent customer service.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 1 night for me. Room was spacious, clean. Breakfast was good and closes on time. Easy check in and out.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Todd C

Liked: Cleanliness, staff & service
Good value. Clean, updated rooms with a very nice breakfast.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Clemente

Liked: Cleanliness, staff & service
The hotel has a good location, near shopping and dining areas, but needs renovations. Our floor creaks every time you walk on it.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kendra was very patient with us during check-in and worked well with our volleyball team.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were friendly. Continental breakfast was the best we have had at a hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gale

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed comfortable, bathroom was nice.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Very clean rooms and were very spacious!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Coleen

Liked: Cleanliness, amenities, property conditions & facilities
great room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to when we visit a Carmel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with excellent staff.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Wyatt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is much better at other HI Express hotels I've stayed at. Not worth the $$$
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
We like Holiday Inn Express because the rooms are clean and spacious. Breakfast is great! This hotel was no exception with nice staff, easy parking and great room and breakfast.
Stayed 1 night in Sep 2025