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Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

Free daily buffet breakfast
Pool
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9797 N Michigan Rd, Carmel, IN, 46032
  • Place, Hoosier Heights Indianapolis
    ‪11 min walk‬
  • Place, Fanimation Antique Fan Museum
    ‪5 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪19 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. During your stay, you'll be within walking distance of Hoosier Heights Indianapolis. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from St. Vincent Indianapolis Hospital and 11 minutes from IU Health North Hospital
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. Limited free parking is available on a first-come, first-served basis.

This Carmel hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 732 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Indianapolis North Carmel
Holiday Inn Express Indianapolis North Carmel
Holiday Inn Express Hotel Suites Indianapolis North Carmel

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 772 reviews
Rating 8 - Good. 201 out of 772 reviews
Rating 6 - Okay. 76 out of 772 reviews
Rating 4 - Poor. 40 out of 772 reviews
Rating 2 - Terrible. 20 out of 772 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Martin

Stayed 2 nights in Dec 2025

8/10 Good

Colleen

Liked: Cleanliness, amenities
Front desk was helpful. She got me a room at the end of the hall to minimize noise. Clean hotel.
Stayed 1 night in Dec 2025

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, amenities
The girl at the front counter who said her name was Mary wouldn't let me check in to my room? She started off being rude and saying ummm you had two rooms booked here and I told her that I only had one that I canceled the second rooms several months ago. She cut me off and said "well, ON MY END It is still booked!' I said "Calm down! I dont really care what either system says I just need the one room. Then she said "you won't have any rooms here talking to me like that!!!" And refused to check me in or call a supervisor.
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2025

10/10 Excellent

Gale

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very helpful
Stayed 2 nights in Dec 2025

2/10 Terrible

Bridget, Peoria

Business traveller
Arrived with a confirmed reservation in hand, but they said they were sold out. I then drove around for an hour trying to find a room anywhere, but I couldn't so I drove home exhausted.
Stayed 1 night in Dec 2025

8/10 Good

Candace

Stayed 1 night in Dec 2025

6/10 Okay

Paul

The toilets are the height used for children. It is most uncomfortable for adults or those with mobility issues. The mattress is quite uncomfortable. Bring your own pillow too.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed comfortable, bathroom was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
We like Holiday Inn Express because the rooms are clean and spacious. Breakfast is great! This hotel was no exception with nice staff, easy parking and great room and breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff were friendly. Continental breakfast was the best we have had at a hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Trent

No issues
Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Too noisy!
Stayed 1 night in Nov 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and affordable
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to when we visit a Carmel.
Stayed 2 nights in Nov 2025

8/10 Good

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Our room was comfortably large and very clean. The breakfast was quite satisfactory and the staff was very present making sure everything was well presented and clean. Very comfortable bed and shower. Will recommend that our visitors stay here
Stayed 1 night in Nov 2025

6/10 Okay

Kimberly

Liked: Cleanliness
The front desk person was terrible! No personality kinda rude! I would ask her a question and she would just look at me like I was an idiot. I will never stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Desiree

Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Stayed 1 night in Nov 2025

6/10 Okay

Sanford

Liked: Cleanliness, staff & service, amenities
The property seems a little dated, especially the rooms. The toilet flush was so loud and powerful I didn’t want to use it. Breakfast was pleasant. Housekeeping was pleasant. Good location.
Stayed 2 nights in Nov 2025

6/10 Okay

sampart

Disliked: Staff & service, property conditions & facilities
d
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean rooms and were very spacious!
Stayed 2 nights in Nov 2025

10/10 Excellent

Enrique

Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025