Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

2.5 star property

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Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Fitness facility
Pool
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View in a map
9797 N Michigan Rd, Carmel, IN, 46032
  • St. Vincent Indianapolis Hospital
    ‪5 min drive‬
  • Butler University
    ‪15 min drive‬
  • Indianapolis Motor Speedway
    ‪18 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

Hotel with free breakfast, in the vicinity of St. Vincent Indianapolis Hospital
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. During your stay, you'll be within walking distance of Hoosier Heights Indianapolis. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from St. Vincent Indianapolis Hospital and 11 minutes from IU Health North Hospital
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. Limited free parking is available on a first-come, first-served basis.

This Carmel hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 732 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Indianapolis North Carmel
Holiday Inn Express Indianapolis North Carmel
Holiday Inn Express Hotel Suites Indianapolis North Carmel

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 707 reviews
Rating 8 - Good. 193 out of 707 reviews
Rating 6 - Okay. 65 out of 707 reviews
Rating 4 - Poor. 37 out of 707 reviews
Rating 2 - Terrible. 16 out of 707 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff prompt and attentive. Best stay we have had anywhere in a long time.
Stayed 1 night in Jun 2025

10/10 Excellent

Chad, Round Lake

Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great clean rooms friendly staff will stay again.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 3 nights in Jun 2025

6/10 Okay

Paul, Valparaiso

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel was just ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marnalis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean, organized and well treated as guest.
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast!!!
Stayed 1 night in May 2025

8/10 Good

Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the water fountain out front
Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, amenities
Generally, very clean property, with good breakfast, nice pool area, and comfortable beds. I wouldn’t recommend it to folks who are light sleepers – the two nights we were there, they had kids sports teams in the hotel and they made an incredible racket running up and down the hallways. Not on our floor - the floors above and below us! Just walking across the floor in our room it was so creaky that I woke up my wife. Poor construction?
Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, nice staff, full breakfast.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The continental breakfast was the best.
Stayed 1 night in May 2025

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the handicap accessibility!
Stayed 1 night in Apr 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities
It’s a little outdated, but clean. Bed was comfortable, room was spacious.
Stayed 1 night in Apr 2025

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities
Good breakfast bar, a little overpriced
Stayed 2 nights in Apr 2025

8/10 Good

haley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, would stay again for a quick trip. Would not recommend if you are looking for a scenic location (though why you’d do that Indiana, I’ll never know!) but it is mostly surrounded by gas stations and shopping and fast food
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Room 208 had water damage in the ceiling of the bathroom and it needed to be vacuumed under the HVAC unit. The bed was clean and comfortable. The water pressure and the shower head is wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Etta E

Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Clean and comfortable. Definitely recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 1 night in Apr 2025

8/10 Good

Stephen, Uniontown

Travelled with group
Liked: Cleanliness, property conditions & facilities
Got in very late and when trying to check-in had to wait quite awhile for someone at the front desk. Front desk person said they couldn't find my reservation even with having the booking confirmation number. I had already prepaid for the room so it was very frustrating to say there was no room booked for me. Had to book another room, at a higher rate, and use card again so basically paid for a room twice. (Hopefully will be refunded for one of the bookings!) The room was fine, beds were comfortable and the breakfast in the morning was good. Outside of the issue when trying to check-in, everything else was good overall.
Stayed 1 night in Apr 2025