Homewood Suites by Hilton Indianapolis-Keystone Crossing

3.0 star property

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Photo gallery for Homewood Suites by Hilton Indianapolis-Keystone Crossing

BBQ/picnic Area
Reception
Exterior
32-inch plasma TV with cable channels, TV
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2501 E 86th St, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪9 min walk‬
  • Place, Barbara S. Wynne Tennis Center
    ‪19 min walk‬
  • Place, Lucas Oil Stadium
    ‪27 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪36 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, 2 Bathrooms (1 King Bed, 2 Double Beds, 1 Sofa Bed)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

One Double Bed, Non-Smoking, Accessible

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

Two Double Beds, Non-Smoking, Accessible

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds

One King Bed, Hearing Acc Suite, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Two-Bedroom Suite With 1 King Bed And 2 Double Beds, 2 Bathrooms-Non-Smoking

  • Sleeps 9

Mobility/Hearing Accessible Double Room with Tub

  • Sleeps 3

1Kg/2Dbl Mobility/Hearing Access Ri Shwr Nsmk

  • Sleeps 7

Two Bedroom King and Double Suite

  • Sleeps 5

Hearing Accessible Two Queen Suite with Fireplace

  • Sleeps 5

Mobility/Hearing Accessible King Suite with Roll in Shower

  • Sleeps 5

One Bedroom Two Queen Room with Fireplace

  • Sleeps 5

One-Bedroom King Suite With Fireplace-Non-Smoking

  • Sleeps 5

One-Bedroom King Suite-Non-Smoking

  • Sleeps 5

Suite, 1 Bedroom, Non Smoking (1 King Bed, 1 Sofa Bed)

8.8 out of 10
Excellent
(16 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Fireplace (1 King Bed, 1 Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 5

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About this property

Homewood Suites by Hilton Indianapolis-Keystone Crossing

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers 116 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Indianapolis-Keystone Crossing. During your stay, you'll be within walking distance of Fashion Mall at Keystone. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Fashion Mall at Keystone and 11 minutes from Indiana State Fairgrounds
  • Free local-area and shopping center shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 289 square feet (27 square meters) and includes conference space. An area shuttle within 5 mi and a shopping center shuttle are free. The business-friendly Homewood Suites by Hilton Indianapolis-Keystone Crossing also features multilingual staff, a garden, and a picnic area. Self parking is free.

This 3-star Indianapolis hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 289 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crossing Indianapolis
Homewood Suites Hilton Crossing
Homewood Suites Hilton Crossing Hotel
Homewood Suites Hilton Crossing Hotel Indianapolis
Homewood Suites Hilton Indianapolis Crossing
Homewood Suites Hilton Indianapolis Crossing Hotel
Homewood Suites Indianapolis Crossing
Homewood Indianapolis
Homewood Suites Hilton Indianapolis Keystone Crossing Hotel
Homewood Suites Hilton Keystone Crossing Hotel
Homewood Suites Hilton Indianapolis Keystone Crossing
Homewood Suites Hilton Keystone Crossing
Homewood Suites by Hilton Indianapolis at the Crossing
Homewood Suites by Hilton Indianapolis Keystone Crossing
Homewood Suites by Hilton Indianapolis-Keystone Crossing Hotel

Homewood Suites by Hilton Indianapolis-Keystone Crossing Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 739 reviews
Rating 8 - Good. 203 out of 739 reviews
Rating 6 - Okay. 93 out of 739 reviews
Rating 4 - Poor. 64 out of 739 reviews
Rating 2 - Terrible. 56 out of 739 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Tsvetelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mini apartment. Clean. Quiet. Comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Soojung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Places are old but clean and they had everything I needed.
Stayed 5 nights in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Coffee available tends to get cold as it is not refreshed as often as it should be, especially the decafe coffee. Decafe was cold both morning at breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerelyn

Stayed 3 nights in Nov 2025

2/10 Terrible

Greg

Disliked: Staff & service
The shut the water off between 940-1040 that day stating that they called to inform us but the phone rang twice and when I answered the phone was dead. Next thing I know the water was shut off. No coffee in the morning, couldn’t flush the toilet, and biggest of all we couldn’t take a shower. You get a hotel so you a sleep, shower and bath. I was able to sleep but woke up to no water, no coffee, and o no bathroom capabilities for me and my family. I booked through hotels.com so the hotel says they can only offers me points but I’m not a member. This is really rediculous the way they are offering points to me, I am not a member, but only offing us a place to sleep for full price without offer of refund or reimbursement of any kind. Sad, I like this place but the incompetence of the staff not knowing that their pay checks rely on us renting rooms and coming back?? It’s really missing the mark!
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast Staff awesome Mr Andrew
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Travelled with family
Stayed 1 night in Nov 2025

10/10 Excellent

Hunter

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Keyonna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. We went to celebrate my daughter’s 13th bday and I called in advance to see if they could decorate the room for me, and they decorated the room so nice and left a beautiful note!! 10/10 would recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Friendly desk staff, clean, comfortable, warm fire in the lobby, excellent breakfast with friendly service staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne, South Bend

Stayed 1 night in Oct 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Comfortable bed. Breakfast was fantastic. Lots of options. Very friendly staff. Near plenty of places to shop. Not far from downtown Indy.
Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Reservation communication between Hotels.com & Homewood was incorrect. Multiple phone calls to both and 2 hours required to get the reservation straightened out even though itinerary was correct. 2 night stay and even after 1st night had to revisit the issue again at front desk to get the 2nd night straight. Homewood desk clerk recommended skipping Hotels.com next time and reserving direct, forgoing the discounts. Lousy advice & service. Room itself was fine.
Stayed 2 nights in Nov 2025

6/10 Okay

Nathan

Stayed 1 night in Oct 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Clifford

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not great
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2025

4/10 Poor

George

Stayed 2 nights in Oct 2025

10/10 Excellent

Genevieve

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an awesome trip, staff was very friendly and helpful when we needed to arrange for a ride to an event.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025