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Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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View from property
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
350 W New York St, Indianapolis, IN, 46202
  • Indiana Convention Center
    ‪9 min walk‬
  • Gainbridge Fieldhouse
    ‪14 min walk‬
  • Lucas Oil Stadium
    ‪17 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (View)

8.2 out of 10
Very good
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Canal View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Canal View

8.6 out of 10
Excellent
(7 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

Riverwalk hotel with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal's great location gets high marks from our customers. During your stay, you're just a quick walk from White River State Park. Features include free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Indiana State Capitol and Eiteljorg Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn by Marriott Indianapolis Downtown on the Canal offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Indianapolis Downtown on the Canal. Parking is available for a fee. A complete renovation of Residence Inn by Marriott Indianapolis Downtown on the Canal was completed in March 2020.

This 3-star Indianapolis hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - March 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 700 reviews
Rating 8 - Good. 187 out of 700 reviews
Rating 6 - Okay. 80 out of 700 reviews
Rating 4 - Poor. 37 out of 700 reviews
Rating 2 - Terrible. 30 out of 700 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kentayvious

Stayed 1 night in Jun 2025

8/10 Good

Rusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Loved the set up of the room and the location. Unfortunately a leak occurred in our room but it was a minor inconvenience The desk people were nice and had the leak attended to quickly
Stayed 1 night in Jun 2025

10/10 Excellent

Enemerito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the views of the canal, nice experiences
Stayed 4 nights in Jun 2025

8/10 Good

Alexander

Slowest elevator in the entire world
Stayed 8 nights in May 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i stayed here while my eife wad in the hospital. everything was great. being on the canal wss a bonus. i was able to take a break to meditate and relax.
Stayed 3 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
We were in town to visit Purdue-Indianapolis so the location is great as we were able to easily walk over from the hotel as well as walk to downtown Indy. They did not have the room available that we had booked (the two bedroom suite) but did but us in two separate rooms. This would have been fine but one of the rooms had a definite odor that seemed to intensive every time we came back to the room. Otherwise, the rooms were very clean and comfortable. Breakfast was good. Staff very friendly and helpful. I would probably stay here again if I were in the area.
Stayed 1 night in Jun 2025

4/10 Poor

Jackie

Travelled with family and small children
Toilet wasnt flushing, no maintenance in the building. Asked for a plunger to take care of the toilet myself. Beds were uncomfortable, especially the pullout. Couch itself was crooked and uncomfortable as well. Only good thing at breakfast was waffles. Eggs, sausage and biscuits were cold both days. Pool was nice.
Stayed 3 nights in Jun 2025

8/10 Good

josh

Everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Gael

Stayed 1 night in May 2025

8/10 Good

Thomas D, Lewisville

Liked: Cleanliness, amenities, property conditions & facilities
It was just a bit dated. The bathroom sink was cracked and the stopper didn't fully close. The windows were very dirty. The iron was scorched. There was no room safe so I declined room service the whole time I was there. On the positive side: great location, nearby grocery but just one cafe, walkable even after midnight, very good front desk staff; excellent Hoosier biscuits and gravy with the complimentary breakfast.
Stayed 5 nights in May 2025

10/10 Excellent

Myriah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prime location, staff was helpful, breakfast was good.
Stayed 3 nights in May 2025

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gisselle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique, just fairly clean and convenient
Stayed 4 nights in May 2025

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hidden charges

Room was huge nice amenities however what they don’t tell you is there is a $30 parking charge that just shows up in your bill
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good cleaning and a good breakfast. Also nice workers and helpful. Thank you.
Stayed 9 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Would definitely stay there again next time I’m in town
Stayed 3 nights in May 2025

8/10 Good

Daniel

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were friendly and helpful. We were able to retrieve a water bottle we had left in the fridge after we checked out. Also, we enjoyed walking along the canal walkway in the evenings, and the hotel was a convenient walk from the convention center where we attended a conference.
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All that you need in Indy

Amazing location, walking distance to the main attractions. Beautiful canal view. One of the better breakfast selections too! Had to switch rooms one night into our 3 night stay. The hotel staff was more than accomidatung to help us get to a quieter room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was right on the canal where we could walk away from traffic and enjoy some nature . Food was great and service excellent .
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am very disappointed in this hotel. Although the staff was very friendly, I would not recommend this hotel. I showed up just after midnight, the gentleman at the front desk gave me the keys to my room. Went up to the room and could not get in. Had to go back to the desk, he gave me keys to a different room. The room was very dated and had a moldy smell to it. The white doors were filthy, the walls looked like they were getting patched and the bathroom walls looked like it had water damage. The next day I got a call from the front desk and they told me I was in the wrong room, the lady walked me to the correct room and let me in, there was someone already in this room. Then she brought me to a third room. This was finally where I stayed. The next day the TV wasn’t working and the very helpful maintenance man said it was because there was a crane blocking the satellite dish on the roof. The cable came back on the next day. The last two days were fine. Great staff but the hotel needs a lot of attention.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tonia, Huber Heights

Wonderful property
Stayed 1 night in Mar 2025

8/10 Good

SERGII

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has some minuses. Like an elevator. But it’s nice clean in a good spot.
Stayed 3 nights in Mar 2025