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Sheraton Indianapolis City Centre Hotel

4.0 star property

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Meeting facility
Lobby
View from property
Garden
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪8 min walk‬
  • Lucas Oil Stadium
    ‪15 min walk‬
  • Indianapolis Zoo
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(39 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(50 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

7.8 out of 10
Good
(16 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (View)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Indianapolis City Centre Hotel

Hotel with an outdoor pool, steps from Soldiers and Sailors Monument
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Soldiers and Sailors Monument and 6 minutes by foot from Circle Center Mall
  • Cats and dogs welcome for a fee
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Indianapolis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, a bit dated but clean. The air conditioning did not always keep the room cool. Maid service was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 1 night in Mar 2025

10/10 Excellent

Kerilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and needs to be updated. The TV was not a smart TV and the channel selection was terrible. The bar was completely empty at 8 pm on a Friday night. When we checked out we clicked a text that the Valet had sent us to tip them, but there was another link to actually retrieve your car. We asked the front desk if paying the tip was all we needed to do, and they said yes. We then waited forever for our car when the valet finally told us that that didn’t have a request for our car. We then clicked the retrieval link and had to pay $57 for 1 night, a price that apparently varies by day. They don’t tell you what it’s going to cost when you check in. I overhead someone checking in when we were leaving and the front desk told him that he valet varied by day and that they didn’t know what is would be. That’s BS. You should be told when you check in and your car is taken, how much it would cost. This place needs new management or ownership and if I was Sheraton, I would revoke their license.
Stayed 1 night in Mar 2025

10/10 Excellent

Belinda, Hobart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in walking distance to everything we did. Hotel was clean and very comfortable bed. Would definitely stay again!
Stayed 1 night in Mar 2025

4/10 Poor

Karen

Travelled with group
Disliked: Property conditions & facilities, room comfort

Lack of meeting ADA standards

We booked a "handicapped" room, because my partner is in a wheelchair at this time. The bedroom did not have a roll in shower but rather a tub. We spoke to the manager to learn they did NOT have any open rooms with roll in shower. ONLY 2 are in this Hotel with Many floors. They could NOT give us a discount or fix the situation. We were told to contact Expedia where we booked the room through but we have not been able to do this. The lack of ADA accessibility was a burden & may our stay a challenge. There is also no handicapped button to enter the hotel or ramp to get from street to sidewalk.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness
Upon getting to the property, we realized that there wasn't onsite parking. We drove around for quite awhile to figure that out. The front desk workers suggested valet (way too expensive). I feel that we were just there to pay them money. There wasn't any type of welcoming feeling there.
Stayed 1 night in Feb 2025

10/10 Excellent

Clifford, Kirkwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parking garage was closed for renovations, but I parked in a public garage around the corner which was actually cheaper. Many restaurants within walking distance as was Lucas Oil stadium.
Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffing and a wide variety of services in the area, from food, to parking and shopping.
Stayed 1 night in Mar 2025

6/10 Okay

Cody

Stayed 1 night in Mar 2025

8/10 Good

Brooke

Stayed 1 night in Mar 2025

6/10 Okay

Bill

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok stay

Hotel bathrooms are very poor layout There’s a tumbling in mechanical system all night Dated facility
Stayed 4 nights in Mar 2025

10/10 Excellent

Mykeal

Liked: Cleanliness, staff & service
I liked the room very clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Casey

Liked: Cleanliness
Great staff
Stayed 1 night in Feb 2025

4/10 Poor

Brandy

Disliked: Property conditions & facilities

Less than favorable

Our stay was less than favorable. For the price of this hotel, I expected more updated amenities. Location was great. The facilities are dated. And there were sceaming children running in the halls ways.
Stayed 1 night in Feb 2025

10/10 Excellent

vincent

Stayed 1 night in Feb 2025

6/10 Okay

Bradley

Liked: Staff & service

Needs updated

The staff was nice. The room was nice and clean, but the hotel seemed old it out of date. Valet parking was way too expensive, but that was your only option. There was no coffee in the lobby.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, elegant but affordabl, very comfortable, and great location right in the heart of downtown.
Stayed 1 night in Feb 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay
Stayed 1 night in Feb 2025

8/10 Good

Jay, Palestine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall pretty good. Facility is a bit dated and showing its age but otherwise very nice. Staff was very helpful and nice. Parking was a rip off. Charged me $52.00 for secure valet parking and my truck was never moved from in front of the hotel on the street. The valet service hit me up for a tip after we cheked in, and i did so, not realizing that no valet did anything to warrant a tip. Also found out that there waa tons of garage parking off street for half or less what this was.
Stayed 1 night in Feb 2025

10/10 Excellent

Sattore

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very serviceable & the room was very clean. Big shout out to David & Taaz also were very professional & helped with any issues.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Walton

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Issac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Alvaro Andres

Stayed 2 nights in Feb 2025