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Sheraton Indianapolis City Centre Hotel

4.0 star property

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Exterior
Creator video - submitted by JetsettingJabber
Exterior
Outdoor pool
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
31 W Ohio St, Indianapolis, IN, 46204
  • Place, Circle Center Mall
    ‪5 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Place, White River State Park
    ‪10 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪19 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(48 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(54 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

7.2 out of 10
Good
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (View)

7.8 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Indianapolis City Centre Hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Soldiers and Sailors Monument and 6 minutes by foot from Circle Center Mall
  • Cats and dogs welcome for a fee
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

ALEM

Stayed 1 night in Dec 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast. Check in was quick and way b4 scheduled time. Beware of the construction, drilling, banging going on, front desk didn’t inform me aft a long flight. I believe all rooms were affected from the construction room #s(1001/1002/1003/1004/1005). Also, no alarm clock in rooms, requested a 0345hr wake call at check in, again to confirm and a 3rd time after getting in close to midnight(MNF🏈🏈). Informed the desk staff at 0400hrs no alarm wake up call was initiated, when my scheduled uber to airport arrived. Did make it to the airport in time. Lobby was nice!
Stayed 1 night in Dec 2025

10/10 Excellent

Amor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Timothy

Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Sujoy, Santa Clara

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was ok, but no coffee provided. Mention of food and beverage credit but nothing received.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Stayed 1 night in Dec 2025

8/10 Good

Garrett

Stayed 2 nights in Dec 2025

8/10 Good

Deana

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Very friendly and helpful staff. Rooms were clean and quiet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gina, Kihei

Stayed 1 night in Dec 2025

6/10 Okay

Anusha

Stayed 1 night in Dec 2025

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Kaci

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fantastic and the staff were very helpful and friendly!
Stayed 2 nights in Dec 2025

2/10 Terrible

FUMA

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Early check in was MUCH appreciated and the staff was courteous and responsive. We had no issues during our stay and loved the holiday view of Circle Center at night
Stayed 1 night in Dec 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Waiting 90 minutes for valets to retrieve your car is egregious. The parking situation is a nightmare. The toilet seat in the room did not have space to lift fully upright. The rooms were tiny. Would not recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Michel

Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Myah

Stayed 1 night in Nov 2025

10/10 Excellent

Beatriz

Stayed 1 night in Nov 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Bailey

Stayed 1 night in Nov 2025