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Parkhotel Matrei

4.0 star property

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Photo gallery for Parkhotel Matrei

Breakfast, lunch, dinner served; Regional cuisine
Point of interest
Sun deck
Garden
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143
  • Place, Bergeralm Ski Resort
    ‪5 min drive‬
  • Place, Baerenbachl Water and Adventure Park
    ‪5 min drive‬
  • Place, Bergeralm Ski Lift
    ‪5 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪27 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.8 out of 10
Good
(6 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Daily buffet breakfast for a fee
JUFA Hotel Wipptal
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Games room
4.4 out of 5, Excellent, 121 reviews
The price is €122
includes taxes & fees
17 May - 18 May
JUFA Hotel Wipptal

About this property

Parkhotel Matrei

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Parkhotel Matrei offers 44 accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Parkhotel Matrei, you'll be close to Wipptal. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy Regional cuisine while dining at Enneberg und Hafner Stube
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and complimentary bicycles
  • 12.5 mi (20.2 km) from Tirol Panorama and 12.6 mi (20.2 km) from Bergisel Ski Jump
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Parkhotel Matrei offers its guests a full-service spa, a sauna, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 9 square feet (1 square meters) and includes conference space. A library, a terrace, and barbecue grills are also featured at the family-friendly Parkhotel Matrei. You'll have access to the health club at a partner property. An area shuttle within 25 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Matrei am Brenner hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Enneberg und Hafner Stube - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19.50 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bowling alley
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 10 PM

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's Straiv mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 14.50 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 14.5 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 14.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 14.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 14.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Parkhotel Matrei offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Straiv mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Parkhotel Matrei

Parkhotel Matrei Hotel

Parkhotel Matrei Hotel Matrei am Brenner

Parkhotel Matrei Matrei am Brenner

Parkhotel Matrei Hotel

Parkhotel Matrei Matrei am Brenner

Parkhotel Matrei Hotel Matrei am Brenner

Parkhotel Matrei Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 72 out of 156 reviews
Rating 8 - Good. 53 out of 156 reviews
Rating 6 - Okay. 21 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 4 out of 156 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sha'Londa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!
View from my room window.
Also view from my room window, with partial front parking lot view.
My room day of checkout. They come to your room daily for cleaning if you’d like.
Front parking area and the front of the hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jean-François

Stayed 1 night in Dec 2025

6/10 Okay

Jeffery

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

2/10 Terrible

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Tran H.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Brenner stop off always welcoming and friendly greeting from the team.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we will be baclk!

Our guests were very happy here, a simple local style hotel. great bar and restaurant.
Stayed 1 night in Feb 2019

10/10 Excellent

irina, prague, cz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in mountain valley with excellent garden
Stayed 1 night in Aug 2018

8/10 Good

david, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

on the way

good place to stop if travelling and need a place for the night.
Stayed 1 night in Jun 2018

10/10 Excellent

Wyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic Alps

Very nice, authentic feel of the Alps.

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth a stop

perfect stopping place on the way to Italy. Good restaurant very reasonable prices and good service. Only issue, wifi not working in our room but overall a good experience

10/10 Excellent

James, SC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice get away from all the traffic and noise of th

Very nice stay. Very peaceful and quiet. My wife would have liked a restroom on the main floor near the lobby instead of having to go downstairs.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel close to several ski resorts

Good hotel for family. Must be even prettier in the summer, since there is a cute park with animals just in the "back yard". quite silent, which you would not guess (it's on the main road). It has a very nice children's play room and a real bowling alley. The nearest ski resorts is 4 kilometers (Bergeralm, I think it's called - but we have not been there).

8/10 Good

Broadfoot, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Remote Hotel

My wife and i found the hotel to be clean and well run. It was exactly our requirement for the time we spent there. Even the weather co-operated with a good snowfall. We were pleasantly surprised that for once not having a tv in the room did not bother us and added to our relaxation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Hotel

Excellent. Booked while on the road and last minute. What a nice surprise. Great food and beautiful scenery.

8/10 Good

DG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel with helpful and friendly staff

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor value for money

Hotel is sandwiched between Matrei railway station and Brenner highway. Thus, expect noise from cargo trains. Rooms are clean, however extremely basic. Same holds true for breakfast. Nothing which would justify 4 stars.

8/10 Good

DW, Stuttgat, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access for travel by auto

A very nice hotel it was easy to get to from the autobahn. The people were friendly and the room was clean and comfortable. However, it is right next to the train tracks so gets a bit noisy when a train goes through every hour of the night. Overall a good place if you are just passing through.

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a beautiful Tyrolean town

Lovely place, the young owner works hard to make sure guests are happy. The restaurant serves excellent Austrian food. The atmosphere is elegant and cozy. The town is beautiful with painted houses in the typical Tyrolean style. The rooms are very clean and comfortable and the bathrooms look newly renovated.