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Stage 12 Hotel by Penz

4.0 star property

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Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
View from property
Bar (on property)
Double or Twin Room | View from room
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Golden Roof
    ‪5 min walk‬
  • Hofburg
    ‪5 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room (no view)

Triple Room (no view)

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (no view)

Double Room (no view)

Double Room (no view)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(9 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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Bar (on property)

ADLERS Hotel

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
The price is €196
includes taxes & fees
29 Sept - 30 Sept
ADLERS Hotel

About this property

Stage 12 Hotel by Penz

Central hotel with a sauna connected to a shopping center in Innsbruck
A fitness center, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stage 12 Hotel by Penz's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Maria Theresa Street. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Maria Theresa Street and Anna's Column
Stage 12 Hotel by Penz offers its guests a sauna and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 577 out of 843 reviews
Rating 8 - Good. 191 out of 843 reviews
Rating 6 - Okay. 43 out of 843 reviews
Rating 4 - Poor. 21 out of 843 reviews
Rating 2 - Terrible. 11 out of 843 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Monmouth Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the main train/bus station (12 mins walking). Hotel staff very pleasant and accommodating. Hotel has a laundry room (quite unexpected) and free If stay either 2 days or longer, you can request a free travel pass for all buses in the vicinity.
Stayed 3 nights in Jun 2025

10/10 Excellent

Omer, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tight parking, with unclear instructions regarding where to park in the garage is the only negative. Staff was excellent, especially Ella, who went way out of her way to help answer questions, including doing some research for us. Good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

good
Stayed 4 nights in Jun 2025

8/10 Good

Jacqueline, Grasonville

Liked: Cleanliness
We appreciated being given a second comfortable chair in our room upon request. The location was very convenient. The breakfast provides for guests whose departures were before the breakfast room opened was very poor. This needs serious attention!!!
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff! Spa area was nice. Very comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Vidhya

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Stayed 2 nights in May 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Liked this property. Would stay there again. Desk staff helpful.
Stayed 3 nights in May 2025

2/10 Terrible

Lylah

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Very pushy and low quality with awful TV’s, bad wifi and our sheets had a small wine or blood stain, not sure which.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

10/10 Excellent

JAMES

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Stayed here one night. Easy to walk to shops and restaurants . Only 10 minutes walk to Train station. Was able to do a load of laundry. Did not have time to use breakfast or sauna. Comfortable bed and clean room and bathroom. Would stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived by train and was close enough that we decided to walk to the hotel. People with a lot of luggage or small children may feel it’s easier to take a cab. We got checked in quickly and got right to our room. We were surprised at the size of the room. It had the “bedroom” area, a sitting room where we hung our clothes and kept our suitcases, and a good sized bathroom. We were really happy with how clean it all was. Then we opened the curtains to a beautiful Mountain View. The hotel sits right on the plaza with all kinds of options for shopping and eating. We really fell in love with Innsbruck and this hotel. We never once felt nervous or afraid of any of the areas. We walked everywhere from this hotel. BTW….there is a beautiful park near by. Walk over and have a picnic while you’re there.
Stayed 3 nights in Apr 2025

8/10 Good

Cheryl

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Imad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable one night stay in the heart of Innsbruck
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. The hotel is so nicely decorated and styled, the staff are wonderful and it is in such a great location. Would wholey recommend to anyone looking for Innsbruck accommodation. Don't miss the Welcome Card on offer too, depending on your length of stay you get perks. But definitely good for use of public transport
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable. Very nice and accommodating staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and super central
Stayed 2 nights in Feb 2025

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right in the city center.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel. Easy walk from train station and located in the main square so you can walk to everything. We made sure to choose a panoramic room and had a gorgeous view of the mountains. Great bar and staff very helpful. Would recommend to friends.
Stayed 2 nights in Feb 2025