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Stage 12 Hotel by Penz

4.0 star property

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Photo gallery for Stage 12 Hotel by Penz

Front of property
Double or Twin Room | View from room
Double Room, Balcony, Mountain View | Terrace/patio
Bar (on property)
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
  • Laundry room

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Double Room

City Double Room

City Double Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Double Room (no view)

Double Room (no view)

Double Room (no view)

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room (no view)

Triple Room (no view)

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.6 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Stage 12 Hotel by Penz

A fitness center, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stage 12 Hotel by Penz's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Maria Theresa Street. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maria Theresa Street and Anna's Column
Stage 12 Hotel by Penz offers its guests a sauna and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 919 reviews
Rating 8 - Good. 201 out of 919 reviews
Rating 6 - Okay. 51 out of 919 reviews
Rating 4 - Poor. 21 out of 919 reviews
Rating 2 - Terrible. 11 out of 919 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and attentive staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Would highly recommend staying here. It’s also in a very convenient location. Sauna is very nice. The staff is extremely helpful and massive kudos to the lady who was managing the night shift on her own.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jenna

Stayed 2 nights in Dec 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming. Nice room. Good breakfast options.
Stayed 7 nights in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great except the check in. Had to wait in line 35 minutes
Stayed 3 nights in Dec 2025

10/10 Excellent

Shwu Yng

Liked: Cleanliness, amenities
Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view .
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Greatest location, couldn’t have been closer to the centre. Lovely staff and good sized room. Great water pressure on the shower too which is rare these days. Definitely recommend and would 100% stay again
Stayed 3 nights in Dec 2025

10/10 Excellent

Nanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Healthy breakfast with a wide variety of fruits, multiple types of yoghurt and great options for vegetarians and omnivores alike. Kind and helpful staff, great location close to the mall, main square and an easy walk from the train station and congress centre.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cathleen J, Carson City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, friendly staff and excellent location to historic old town and Christmas markets. Three person room was small but comfortable. Used sauna and workout areas. Small but nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have the breakfast so can’t comment but the hotel was amazing and great vfm
Stayed 1 night in Oct 2025

10/10 Excellent

Rileighrose

Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room has an outstanding view of the mountains. Also, we were able to use the free laundry (2 washers & 2 dryers) as we were on a long holiday. A 2+ night stay included a Welcome Pass that includes free use of the trains/trams/busses. This place is right in the heart of the Altstadt (Old Town) and Maria-Theresien-Straße.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gottfried

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the room with the terrace and Mountain View. Worth it. The hotel is in an ideal location.
Stayed 3 nights in Oct 2025

8/10 Good

Vy

Stayed 2 nights in Oct 2025

8/10 Good

Addie

Liked: Cleanliness
Check in took about 20mins in line before we got our room- then the “panoramic mountain view” was more like a view of the high school from the lower floor we had with the mountains above but was majority building- then unfortunately every night of our stay the bar next door did extensive glass recycling from 2-5am so we slept really poorly. Bathroom lacks basics like conditioner and the hair dryer in our room barely worked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, in a perfect central location. Really lovely room with a great view.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most beautiful places we have stayed, in an absolutely gorgeous little city.
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Stayed 1 night in Oct 2025

10/10 Excellent

James, Candiac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was absolutely delicious ! Everything was in walking distance with so much to see and do around the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! The room is pretty, spacious and with everything we needed. The bed was super comfortable (hard like we like) and the location is perfect. Also the breakfast is plentiful, but expensive. There are also good options for breakfast outside
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to all the sights.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025