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5.0 out of 5

"Had a lovely spa break. Our stay was kickstarted with a lovely welcome, made to feel like family and instantly given a glass of bubbles and shown to l ... " More

By a verified traveller on Mon 05 Dec 2022

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Basic Single Room (18m², max. 1)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Double room Edelweiss with mountain view

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Standard Low Budget

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

single room without balcony

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Country House Junior Suite - barrier free

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country House Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Vitalhotel Edelweiss, you'll be close to St. George Church. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with Swedish massages, facials or body scrubs at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Just a 4-minute drive from St. George Church and 5 minutes from Elfer Gondola
  • Free train station pick-up, local-area and ski shuttle service
  • Dogs welcome for a fee (restrictions apply)

Vitalhotel Edelweiss ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Vitalhotel Edelweiss

Everyone (1) Couples (1)
5 out of 5
Had a lovely spa break. Our stay was kickstarted with a lovely welcome, made to feel like family and instantly given a glass of bubbles and shown to lunch. The photos don’t do the spa area justice, it is gorgeous! We spent a lovely afternoon using the saunas, pool and relaxation room. The evening meal was nice, not the best food ever but it was good and there was a lot of food! The drinks were reasonable. Breakfast was lovely in the morning - lots of choice. We was sad to leave. Tip: if travelling from Innsbruck, you can get the bus for free by getting a pass on the Subitai tourism website

Posted by on 5 Dec 2022

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5 out of 5

Posted by on 17 Dec 2018

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Property Features

Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy kayaking and mountain biking. After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Vitalhotel Edelweiss helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a children's pool, a 24-hour health club and an outdoor tennis court. Self parking and valet parking are free. This 4-star Neustift Im Stubaital hotel is smoke free.

  • 40 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle, train station pick-up, and ski shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Vitalhotel Edelweiss offers 40 accommodations with fireplaces and a safe. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Fireplace
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Children's dressing gowns
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Vitalhotel Edelweiss has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court, a 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Snowboarding on site
  • Snowshoeing on site
  • Tennis lessons on site
  • Casino nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Mountain climbing nearby
  • Ski lift privileges
  • Hiking/biking trails nearby
  • Fishing on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Ice skating on site
  • Kayaking on site
  • Ropes course on site
  • Mountain biking on site
  • Parasailing on site
  • Sledding on site
  • Playground on site
  • Rafting on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10 PM. Front desk staff will greet guests on arrival.

Vitalhotel Edelweiss offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 10 PM.
Guests will receive key retrieval information.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 PM
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vitalhotel Edelweiss Hotel Neustift Im Stubaital
  • Vitalhotel Edelweiss Hotel
  • Vitalhotel Edelweiss Neustift Im Stubaital
  • Vitalhotel Edelweiss
  • Vitalhotel Edelweiss Hotel
  • Vitalhotel Edelweiss Neustift Im Stubaital
  • Vitalhotel Edelweiss Hotel Neustift Im Stubaital

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.