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Essential by Dorint Interlaken

3.0 star property

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Photo gallery for Essential by Dorint Interlaken

Junior Suite, Patio
Junior Suite with 2 Terraces
Daily buffet breakfast (CHF 26 per person)
Exterior
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
8-10 Rugenparkstrasse, Interlaken, 3800
  • Place, Alpine Garden
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪3 min walk‬
  • Place, Interlaken Casino
    ‪13 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪44 min drive‬

Room options

View all photos for Essential Zimmer 14 m²

Essential Zimmer 14 m²

Essential Zimmer 14 m²

8.2 out of 10
Very good
(23 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Zimmer 14 m²

Superior Zimmer 14 m²

Superior Zimmer 14 m²

9.0 out of 10
Wonderful
(22 reviews)
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Junior Suite with 2 Terraces

Junior Suite with 2 Terraces

Junior Suite with 2 Terraces

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Comfort Apartment (no A/C) - Annex Building

Comfort Apartment (no A/C) - Annex Building

Comfort Apartment (no A/C) - Annex Building

10.0 out of 10
Exceptional
(5 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Superior Apartment (no A/C) - Annex Building

Superior Apartment (no A/C) - Annex Building

Superior Apartment (no A/C) - Annex Building

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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Exterior
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About this property

Essential by Dorint Interlaken

Hotel with a bar, 4-minute walk to Mystery Rooms
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite. Change of bedsheets is available on request.
Essential by Dorint Interlaken offers 115 accommodations, which are accessible via exterior corridors and feature espresso makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Interlaken hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Essential by Dorint Interlaken, you're just a quick walk from Mystery Rooms. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Mystery Rooms and a 5-minute drive from Lake Thun
  • Cats and dogs welcome for a fee
Essential by Dorint Interlaken offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This 3-star Interlaken hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 28 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Essential by Dorint Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 474 reviews
Rating 8 - Good. 83 out of 474 reviews
Rating 6 - Okay. 51 out of 474 reviews
Rating 4 - Poor. 9 out of 474 reviews
Rating 2 - Terrible. 9 out of 474 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Suneera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Areeba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good! Staff was friendly and very accommodating. However a fridge in the room was really needed. Breakfast was really good!
Stayed 2 nights in Oct 2025

10/10 Excellent

Imelda Ma Ranges

Stayed 2 nights in Oct 2025

10/10 Excellent

Galen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.
View from the room facing the river/lake.
The hotel as viewed from other side of the inlet.
View from room at night.
Stayed 6 nights in Sep 2025

6/10 Okay

Katherine

Stayed 2 nights in Oct 2025

8/10 Good

Rajeeb

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel’s location was excellent, and the staff were really helpful, especially Eduardo, who went above and beyond to assist us. However, the pillows and mattress were quite uncomfortable. My wife is pregnant, and unfortunately, there was very little lumbar or head support, which made it difficult for her to rest properly. Overall, though, it’s a nice hotel with great service — just needs improvement in the bedding comfort.
Stayed 3 nights in Oct 2025

8/10 Good

Saida

Travelled with family
Liked: Cleanliness, staff & service
Nice location
Stayed 3 nights in Oct 2025

10/10 Excellent

Camilla Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed Jad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food
Stayed 2 nights in Oct 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
Stayed 2 nights in Sep 2025

6/10 Okay

Rans

Travelled with family
Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Disliked: Staff & service
Room was too warm and AC stat did not work. Our room was on the train track side and therefore, I would never recommend as it was noisy and we had to sleep with the windows open to cool the room. Additionally, no TV selection and just poor thought put into it.
Stayed 3 nights in Sep 2025

10/10 Excellent

KATHARINE

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good breakfast and next to Interlaken West station
Stayed 1 night in Sep 2025

6/10 Okay

Tat Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast offers a good variety of options, and the room attendants as well as the breakfast staff are friendly and attentive. However, the reception staff could benefit from improving their service.
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 7 nights in Sep 2025

10/10 Excellent

János

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

zahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new, small , perfect location, overall great.
Stayed 1 night in Sep 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zürich

Stayed 2 nights in Sep 2025

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Stayed 1 night in Sep 2025