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Hotel Toscana

1.0 star property

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Photo gallery for Hotel Toscana

Front of property
Reception
Double Room (attic)
Staircase
Double Room (Air conditioning)

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Jungfraustrasse 19, Interlaken, 3800
  • Place, Hoeheweg
    ‪1 min walk‬
  • Place, Interlaken Casino
    ‪6 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (attic)

Double Room (attic)

Double Room (attic)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Air conditioning)

1 bedroom, in-room safe, desk, laptop workspace

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Triple Room with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Triple Room with Air Condition

  • Sleeps 3

View all photos for Triple Room with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Triple Room with Balcony

  • Sleeps 3

View all photos for Triple Room Attic with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Triple Room Attic with Air Condition

  • Sleeps 3

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

View all photos for Double Room

1 bedroom, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Double Room With Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Double Room With Air Condition

  • Sleeps 2

View all photos for Double Room Attic with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Double Room Attic with Air Condition

  • Sleeps 2

View all photos for Basic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room

  • Sleeps 3

Comfort Triple Room

  • Sleeps 3

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About this property

Hotel Toscana

Hotel in Interlaken, a short walk to Mystery Rooms
Along with self parking, this smoke-free hotel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Toscana. During your stay, you're just a quick walk from Mystery Rooms. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Mystery Rooms and 7 minutes from Lake Thun
Hotel Toscana offers its guests ski storage, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Hotel Toscana also features express check-in, express check-out, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Interlaken hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CHF 15 per night)
  • Limited on-site parking

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cribs (infant beds) are available for CHF 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.6
Rating 10 - Excellent. 106 out of 574 reviews
Rating 8 - Good. 186 out of 574 reviews
Rating 6 - Okay. 124 out of 574 reviews
Rating 4 - Poor. 71 out of 574 reviews
Rating 2 - Terrible. 87 out of 574 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will regret staying here

Do not stay here, very old, very dated, staff is frankly non-existent, with the exception of the cleaning person we saw once or twice. NO A/C which honestly is most of Switzerland. But even so one window no screen, so you cant leave it open because of the flies. Stay somewhere else, anywhere else, nothing could be any worse.
Stayed 4 nights in Jun 2025

8/10 Good

Ashokkumar

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the hotel for 5 days. Yeah, it's pretty pricey. Not just the hotel, but the whole town is expensive. The hotel's in a great spot. Getting around is easy. It's like, less than a 10-minute walk from Interlaken West station, and both Coops are close too, like a 5-10 minute walk. Make sure you check the bus and train times earlier. Most of the available for every 30mins or 1 hours. Check the weather one or 2 day before and alternate the plan accordingly.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Bill

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

ANDREA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience – Avoid This Hotel!

I had an awful stay at this hotel. The building is extremely old and clearly not maintained. The bedding was absolutely unacceptable – with holes and stains that made me question the cleanliness and hygiene standards of the place. The heat in the room was unbearable, and there was no air conditioning. Opening the window only made things worse because of the loud noise from the street, making it impossible to sleep. The pillows were terrible, extremely uncomfortable, one too hard other too soft. And to make matters worse, this place was way too expensive for what it offers. For the price, I expected at least basic comfort, but this was a complete disappointment. Definitely not worth it. I would never stay here again and strongly advise others to look elsewhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

Saritha S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and great location

Clean rooms and friendly staff. Right in the center, very convenient to nearby stores.
Stayed 2 nights in Jun 2025

2/10 Terrible

Galust

Disliked: Cleanliness, amenities, property conditions & facilities
Worst place to be
Stayed 2 nights in Jun 2025

6/10 Okay

Zhiqiang

Travelled with family
The India restaurant next door is authentic Good location.
Stayed 1 night in May 2025

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It'S really not a nice place to stay. Pricing is out of this world and the room was dirty, as the bathroom was. But the AC unit was functioning properly
Stayed 1 night in Jun 2025

10/10 Excellent

Richa

Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities, room comfort
The staff was not friendly at all
Stayed 2 nights in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

NHUNG

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty property so be prepared.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Un lugar bueno para una estancia corta!!
Stayed 4 nights in May 2025

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Check in was fine, attendant was nice. Room was ok, but so hot, also mold spots in shower could use updating. Overall fine place to crash for the night.
Stayed 1 night in May 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was roomy, all details including bed lamps and and shower necessities were handled well. It was quiet and clean. The building was a bit old, doors a bit dilapidated, and a bit expensive.
Stayed 3 nights in May 2025

4/10 Poor

Joelynn

Travelled with family
Disliked: Amenities, property conditions & facilities
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
Stayed 3 nights in May 2025

6/10 Okay

Amber

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is between an Indian restaurant and a Chinese restaurant. Very odd location but rooms were very spacious
Stayed 2 nights in May 2025

2/10 Terrible

Lynor

Disliked: Cleanliness, staff & service, property conditions & facilities
Highly disappointed. The room was yucky. Bed awful. Bathroom gross
Stayed 2 nights in Apr 2025

8/10 Good

Wendy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
People were very nice. My room did not have a remote control or an operational sage. That was really no big deal though to me.
Stayed 2 nights in May 2025

10/10 Excellent

Rinku

Travelled with family and small children
Disliked: Property conditions & facilities
Its okay hotel to stay.
Stayed 4 nights in Apr 2025

6/10 Okay

Anand

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Excellent location, dirty, TV didn’t work and I was bitten by something in the room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Stayed 2 nights in Feb 2025

2/10 Terrible

Gianna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked into my room and there was black hair all over my pillow as well as the other beds, and multiple large stains all over my white comforter. There were cigarette ashes all over the back balcony and they were empty bottles in the shower which told me nobody came in and cleaned the room after the people staying prior. One of the lights did not work and was shattered. The blow dryer was in the bathroom although did not turn on. We are not picky people although are very upset with our stay in this hotel and will not be returning again.
Stayed 3 nights in Dec 2024