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Hotel Metropole Interlaken

4.0 star property

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Photo gallery for Hotel Metropole Interlaken

Lobby sitting area
Fitness facility
Restaurant
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Hoheweg 37, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Interlaken Casino
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪11 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Twin Deluxe (7th to 14th floor)

A hotel room with two beds, a sofa, a small table, and a view of a mountain.

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double room Twin without balcony

Double room Twin without balcony

Double room Twin without balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room Deluxe

Minibar, in-room safe, desk, laptop workspace

Single Room Deluxe

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room Queen Size Deluxe

Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Twin Deluxe

Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Metropole Interlaken

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel Metropole Interlaken offers 96 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Metropole Interlaken. During your stay, you're just a quick walk from Höhematte Park. Features include free WiFi in public areas and free train station pick-up service, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Mystery Rooms and 6 minutes from Lake Brienz
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
Hotel Metropole Interlaken offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropole Interlaken. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Interlaken hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Metro Bar - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered parking on site (CHF 16 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Metropole Interlaken offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Hotel Metropole Interlaken Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 199 out of 456 reviews
Rating 8 - Good. 146 out of 456 reviews
Rating 6 - Okay. 62 out of 456 reviews
Rating 4 - Poor. 34 out of 456 reviews
Rating 2 - Terrible. 15 out of 456 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Good experience overall
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel… friendly staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

KRISHNAMURTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to all the activities, shopping and dining.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and updated rooms
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best in Interlaken.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
Amazing location, great views from rooftop restaurant as well as from our rooms balcony. Clean rooms, friendly staff. Would definitely stay again!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in interlaken
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of city, paragliders in the morning in view, balcony, great hair conditioner, friendly restaurant with great views at sunset, great receptionists.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. We had a mountain view room with a balcony and it was stunning!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Timothy

Wonderful in every way.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is amazing Staff and service were impeccable Room very clean Highly recommended
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

levee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jerry Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay in this entire trip. The place is in a classic town with a mountain view and open space. 10 minute walk to a major train station, with bus stops few meters away.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MIN

a wonderful hotel! will be back!
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, nice room for a single- spacious and modern. View spectacular- mountains and hand gliders. Would have liked a coffee machine in the room, but you can’t have everything.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Helped safely store bags while we waited for room to be ready. The rooftop hotel restaurant has the best view and great food.
Stayed 1 night in Aug 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location
Stayed 5 nights in Aug 2022
Verified

2/10 Terrible

Mario

Liked: Cleanliness, staff & service
Too much noise The resort is in construction extremely noisily
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Stayed 1 night in Aug 2025