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Cititel Express Ipoh

3.0 star property

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Photo gallery for Cititel Express Ipoh

Coffee and/or coffee maker
Lobby
Exterior
Deluxe Twin Room
Exterior

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
2, Jalan S. P. Seenivasagam, Ipoh, Perak Darul Ridzuan, 30000
  • Concubine Lane
    ‪3 min walk‬
  • Ipoh Parade
    ‪15 min walk‬
  • Hospital Raja Permaisuri Bainun
    ‪19 min walk‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪7 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Premier Triple Room.

1 bedroom, in-room safe, desk, blackout curtains

Premier Triple Room.

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22.0 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Executive Room

Family Executive Room

Family Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

8.4 out of 10
Very good
(5 reviews)
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

M Boutique Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (648)
The price is €35
for 1 room
includes taxes & fees
7 Aug - 8 Aug
M Boutique Hotel

About this property

Cititel Express Ipoh

Hotel with free parking, a quick walk to Concubine Lane
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Cititel Express Ipoh offers 189 air-conditioned accommodations with safes and hair dryers. 42-inch LED televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Ipoh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Cititel Express Ipoh. During your stay, you're just a quick walk from Ipoh Padang. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Within a 10-minute walk of Concubine Lane and Birch Memorial Clock Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Cititel Express Ipoh also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ipoh hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Padang Terrace - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MYR 32.40 for adults and MYR 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Padang Terrace

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Express Ipoh

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 32.40 for adults and MYR 27 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Cititel Express Ipoh.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Cititel Express Ipoh Hotel
Cititel Express Ipoh
Cititel Express Ipoh Ipoh
Cititel Express Ipoh Hotel
Cititel Express Ipoh Hotel Ipoh

Cititel Express Ipoh Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 166 out of 692 reviews
Rating 8 - Good. 333 out of 692 reviews
Rating 6 - Okay. 138 out of 692 reviews
Rating 4 - Poor. 41 out of 692 reviews
Rating 2 - Terrible. 14 out of 692 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really, really great hotel :-)

Really, really great hotel. Centrally located, super clean with a really helpful staff. The view from the breakfast room (on the 12th floor) is magnificent. There's even a 7-Eleven in the hotel lobby :-)
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location near to town centre

Staff are helpful. Room including bedlinen are clean with amenities. However towels are a bit old and would be good to have newer towels
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying with cititel express for more then 5 yrs.. they always bring a smile and friendliness.. Wishes them a salmat hari raya during this festive season Thank you everyone
Stayed 3 nights in Mar 2025

8/10 Good

Kim nghe

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Mee Fuin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Anthony

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Don't like the area
Stayed 3 nights in Mar 2025

2/10 Terrible

ellei

Travelled with group
I dropped my room key in the hotel lift. The hotel want to charge me $30 for the loss. Never encounter this kind of charge. The room was below average and not provide much. Will never stay in this type of hotel again.
Stayed 1 night in Mar 2025

8/10 Good

Wan Md Zahuri

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Nice restaurant
Stayed 12 nights in Mar 2025

6/10 Okay

Christina

Travelled with group
They got nice view up on 12th floor which is also the check-in lobby. 7-11 is at the ground floor. When we book the room, it didn't quite match the description to the booking site. Extra 50rm to upgrade to a new renovate room. The entire hotel doesn't have a fridge in the rooms. Check-in wait time was bit slow, we waited for at least 30 mins, as there was 1 staff doing all the work. The line up was back up all the way to the elevator. Overall, it was alright for an overnight stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Louisa

Stayed 1 night in Mar 2025

8/10 Good

an pang, Arcadia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled rooms, lobby and dinning area. Friendly and helpful staff. 24 hour 7 Eleven in the first floor. Limited parking. Close to old town Ipoh but the area needs to be revitalized.
Stayed 1 night in Mar 2025

8/10 Good

Ken Lee Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking but the guards are very helpful. Shower water temperature keeps fluctuating from hot to cold even without changing the tap setting. Room is clean and doesnt feel cramped.
Stayed 3 nights in Feb 2025

4/10 Poor

Glynn

Liked: Cleanliness
Disliked: Staff & service

Poor Customer Service.

Only had one pillow each in our room, we asked for 2 extra. One was complementary, but the other we had to pay for. Very poor customer service. Small room, but good shower, A/C and ample breakfast choice.
Stayed 2 nights in Feb 2025

8/10 Good

Chee Keong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Is very nice hotel but the room is very small and the towel was old. The bed is comfortable and breakfast has good variety of choices with good service by the staff. Walking distance to concubine road. Overall is a good stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Need to improve your service quality.

There is no free welcome bottles of water and no mini fridge in the room while most good hotel provided.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. Room is clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joey, Puchong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, located just a short walk away from old town Ipoh and about 10-15 minutes walk from the Ipoh train station. Within the hotel lobby is a convenient store, and just next door is a historical restaurant pub. Further a little ways is the old town which hosts many eateries, cafes, shops, and tourist spots. Hotel is newly refurbished, and the rooms are clean and tidy, modern looking, and cozy with a great view overlooking Ipoh city and the Kinta river. The sheets and pillows were spotless, the bathroom was clean and well stocked with basic toiletries, however, the room does not have a mini fridge. Check-in and out was a breeze, and the staff and receptionist were incredibly courteous and friendly. All in all, a perfect hotel for a quick getaway in Ipoh with easy access, comfortable rooms, and perfect location.
Stayed 1 night in Jan 2025

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short 2 night stay

Newly renovated rooms. Located near city centre. Hotel lobby at top floor. Waiting/pick up area for transportation small. Good sercuity. No fridge in the smaller room.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location though parking is tight. The person parked below our elevated car forgot to leave his keys behind and we waited abt 20 mins for him to come down and drive his car away so that we could retrieve our car. Otherwise the stay was pleasant though at some points we cld hear our neighbours talking rather loudly.
Stayed 2 nights in Dec 2024

4/10 Poor

James

Disliked: Staff & service, amenities
The accommodation itself was bare bones; cold hard floor, no fridge, low quality bedding, cheap particle board desk. The hotel has a new look (deceptive but appealing) and the breakfast is good with a polite helpful staff in the restaurant. Thing with this hotel that really rubbed me wrong was the reception staff and the check in and out process. I feel like I just checked in, stayed, and checked out of a government facility.
Stayed 2 nights in Dec 2024

8/10 Good

Shalani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very welcoming in terms of hospitality and comfort. The only setback is the location. It's very dangerous to drop off and pick up as it is located at a curve. Vehicles speeding makes it inconvenient and unsafe too.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to walk round and exploring the museums, food, Ipoh historic culture in the Concubine areas. It's new and clean with friendly stuffs. Plus, the price is very reasonable. Drop off/Pickup is a little bit inconvenient due to the entrance at the curve corner with short stop. I would like to stay in this hotel again when I visit Ipoh again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view in the morning while having breakfast. Parking a bit of an inconvenience but ok.
Stayed 2 nights in Nov 2024