Hotel Excelsior

4.0 star property

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Photo gallery for Hotel Excelsior

Minibar, in-room safe, soundproofing, iron/ironing board
Front of property – evening/night
Daily continental breakfast (MYR 23 per person)
Studio Suite | View from room
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
43, Jalan Sultan Abdul Jalil, Ipoh, Perak, 30300
  • Place, Ipoh Parade
    ‪3 min walk‬
  • Place, Dataran Ipoh
    ‪5 min walk‬
  • Place, Concubine Lane
    ‪15 min walk‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪8 min drive‬

Room options

Superior Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Family Triple Room

  • Sleeps 3
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Studio Suite

  • Sleeps 2
  • Free Wi-Fi

Superior Room

7.8 out of 10
Good
(10 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Family Triple Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Family Quadruple Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

Presidential Suite

  • Sleeps 8
  • Free Wi-Fi

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Superior Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Excelsior

Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and concierge services.
Hotel Excelsior offers 197 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Ipoh hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Hotel Excelsior's great location. During your stay, you're just a quick walk from Ipoh Parade. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine while dining at Dulang Coffee House
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Ipoh Parade and 6 minutes by foot from Memory Lane Market
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at Hotel Excelsior. Free self parking is available.

This 4-star Ipoh hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Dulang Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sonata Lounge - Onsite lobby lounge.
Excelsior Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 23 for adults and MYR 20.17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dulang Coffee House
  • Excelsior Palace
  • Sonata Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Excelsior

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 23 for adults and MYR 20.17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Excelsior Hotel Ipoh
Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Hotel
Hotel Excelsior Hotel Ipoh

Hotel Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 907 reviews
Rating 8 - Good. 477 out of 907 reviews
Rating 6 - Okay. 157 out of 907 reviews
Rating 4 - Poor. 34 out of 907 reviews
Rating 2 - Terrible. 20 out of 907 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Caroline

Travelled with partner
Liked: Staff & service, amenities
Only stayed one night, booked short notice and price wasn't high. The room itself was large, bathroom too was a good size with both a bath and shower. However if you look closely you can see quiet a few stains and dirty places. The lamps in the room need to be replaced asap, they are dirty and have a stains that look like mold all over them, they should be thrown away. There's a big gap under the door of the room, I could put my hand under it, not sure the reason for that but it made the room feel less secure. Another thing is the bathroom isn't the same height as the rest of the room, it's lower but it's not clearly marked by anything and a couple of times we forgot and tripped, we were ok but an older person might find it hazard as the step has no marking on it at all. We booked online with breakfast so went down for it in the morning, but the guy stopped us at the entrance and wouldn't believe us, i had to go online and show him my booking info/receipt and even after that we had to wait for him to go to reception and talk to them before we could get any breakfast, an unnecessary delay to our day. The breakfast buffet itself was good, we were the only guests there, plenty of veggie options, the fresh fruit was nice. The toiletries provided in the room were good quality, I especially liked the body/hand lotion. Overall we slept well, it's a bit rough around the edges but for the price it was fine and the location was good.
Stayed 1 night in Jan 2026

8/10 Good

Lu Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nearby tourist spots
Stayed 1 night in Dec 2025

8/10 Good

Ngai Kan

Travelled with family
Liked: Cleanliness, amenities
Big and clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Mei Jian

Liked: Cleanliness, property conditions & facilities
Clean, good service and convenient place. Surrounded with good food
Stayed 4 nights in Nov 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are old and dirty, musky smell, common area has intoxicating freshener
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean n good location

Although this hotel is a bit old, it offers great location to nearby attractions
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Yee Foong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, easy check-in and checkout. Property abit outdated but still comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

nice
Stayed 1 night in Apr 2025

8/10 Good

Garreth

Near the famous Dim Sum restaurant -Foh San
Stayed 3 nights in Apr 2025

6/10 Okay

Shiuling

Travelled with group

Disappointed

I had to go through a lot of hoops to get the room I reserved. They said they could not find my reservation and then said they will upgrade me to a room with one king bed when I specifically requested for two beds. After one hour of waiting and arguing, I got a room with two beds. Then the toilet water was running. The maintenance guys came but did not fix the problem so we ended sleeping with the sound of running water.
Stayed 1 night in Apr 2025

10/10 Excellent

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Kok Wah

Stayed 2 nights in Feb 2025

8/10 Good

Saharudin

Liked: Room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Penny

Stayed 1 night in Feb 2025

10/10 Excellent

Liew Peng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in Jan 2025

6/10 Okay

Fook Chin, Shah Alam

Travelled with partner
Liked: Cleanliness
Located in the town center, the hotel is convenient for walking access to most of the popular eateries and shops in the Ipoh town center.
Stayed 1 night in Jan 2025

10/10 Excellent

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

SIU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend to friends.
Stayed 2 nights in Dec 2024

10/10 Excellent

Whee Khim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and polite. Hotel near shopping and eateries.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good must stay
Stayed 1 night in Dec 2024

8/10 Good

Lalitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exactly around the main Ipoh. Can walk to Gerbang Malam, Concubine Lane and food court. Not so high expectation on the market. Cheap shoes and cloths only.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service

Short Stay Acceptable

Great staff and complied to my hotel request and the room condition is acceptable for short stay, TV channel connection is terrible and the noise outside the room is not at my acceptable level especially when someone walk passed and talk or closing the hotel room door is pretty loud. Overall is still a pleasant hotel for short stay.
Stayed 1 night in Dec 2024

8/10 Good

Wei

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Old one but good one

It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm. Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast. Hotel has free WiFi and parking.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly and helpful. But the place overall is slightly rundown. If you love birds and don't mind the noise. yeah... you're in the money.
Stayed 1 night in Nov 2024