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Casa Chujuk by Spirit Group

3.0 star property

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Photo gallery for Casa Chujuk by Spirit Group

Outdoor pool
A bedroom with a bed, a small table, a chair, a window with curtains, and a wall-mounted air conditioner.
A hotel room with two beds, wooden headboards, white bedding, and macramé wall hangings.
A room with a painting of a tree, a small round table with a plant, and two wicker chairs.
A small room with a round table and two chairs, a refrigerator, and a shelf with a mirror.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle Palomino s/n, Isla Holbox, QROO, 77310
  • Place, Holbox Church
    ‪5 min walk‬
  • Place, Holbox Beach
    ‪6 min walk‬
  • Place, Holbox Letters
    ‪6 min walk‬

Room options

View all photos for Standard Double Room

A room with two beds, wooden headboards, white bedding, and decorative wall hangings.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a wooden headboard, a bed with white linens, a wall-mounted artwork of a flamingo, a small table with a kettle, and a red curtain.

Deluxe Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a large bed, two bedside tables, a wooden headboard, and a wall-mounted painting of birds.

Deluxe Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa Chujuk by Spirit Group

Along with an outdoor pool, this smoke-free hotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a garden are onsite.
Casa Chujuk by Spirit Group offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Isla Holbox hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, and Swedish massages.
During your stay at Casa Chujuk by Spirit Group, you're just a quick walk from Holbox Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Yum Balam Nature Reserve and 6 minutes by foot from Holbox Beach
  • Airport shuttle service available for a fee
As a guest of Casa Chujuk by Spirit Group, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a garden are also featured at Casa Chujuk by Spirit Group. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Isla Holbox hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Chujuk by Spirit Group

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 007-007-007632/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Chujuk by Spirit Group Hotel
Casa Chujuk by Spirit Group Isla Holbox
Casa Chujuk by Spirit Group Hotel Isla Holbox

Casa Chujuk by Spirit Group Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 3 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent, five mins from the pier and seven mins to the beach. Close to lots of local and delicious restaurants and grocery. The room was spacious and had nice hot water too! The room was very clean and nice, had a kettle and fridge, we loved it and would come back!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, my husband and i enjoyed every minute of our stay here. Thank you for having us. Highly recommended!
Stayed 6 nights in May 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Close to the ferry, the plaza and the beach.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - near the ferry and walking distance to the beach, center, restaurants, etc! Very clean and comfortable. Davide was very helpful with anything we needed and answered all our questions. Can’t wait to come back!
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

shari

Liked: Cleanliness
Disliked: Staff & service
We had no towels & only a sheet on the bed. Room was clean & doable for a night. Good price
Stayed 1 night in Feb 2025
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, employee where great the issues I have was I see few cockroaches and the neighborhood having a pool party they ended after 11 pm. But everything else was ok.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Cynthia

Disliked: Staff & service, room comfort

Very disappointed!

The hotel manager was very disappointing, also we never got things that were supposed to be provided (water, hair dryer, shuttle to the beach) The shower was terrible...no water pressure at all. It took 10 minutes just to get rinsed off. The shower by the pool was better. None of the taxis knew where the hotel was, we had to tell them And then we had to walk a block because of the road being ripped out! See pictures
Road
Entrance of hotel
Road
Road
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar en general
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities
Très bien situé. Propre et tranquille
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel propre et très calme proche du ferry, piscine très propre et patio calme et accueillant. Responsable sympathique.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal y limpieza del lugar
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

maria del socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor lugar para estar, el.ferrybest muy cerca y el centro igual, siempre muy limpia, el personal siempre atento y muy buenas indicación, sin duda volvería
Stayed 4 nights in Sep 2023
Verified

8/10 Good

TERESITA DE JESUS

Liked: Staff & service, amenities, property conditions & facilities
El lugar esta cerca del ferri a pie, si usas google maps checa escribir bien el nombre porq hay otro lugar con nombre parecido y te puedes perder facil si llegas de noche,pero en general esta super bien este lugar cerca de todo para comer, moverte y comprar lo que quieras y se duerme bien para poder seguir turisteando
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel, proche du ferry et à 5 min du centre de l’île ! Les chambres et la piscine sont propres.
Verified

10/10 Excellent

Luz Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrando nuestro Aniversario 21❤️

Muy recomendable hospedarse en Hotel Casa Chujuk. Desde que llegamos, la atención, amabilidad y el excelente servicio que nos brindó Emmanuel nos hizo sentir no sólo bienvenidos al hotel sino a la Isla Holbox apoyándonos con información de transporte local, indicaciones de cómo llegar, sugerencias de restaurantes, etc. El hotel super bien!! Definitivamente regresaremos a Casa Chujuk.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Habiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme familiale

Nous sommes rester 3 nuit a l'hôtel et nous avons beaucoup, c'est très calme et a proximités du centre de la plage et du ferry. Davide le monsieur de l'accueil est trzs gentil. Il y a un chat a l'hôtel, Oreo! mes filles se sont vachement attachée a lui il est adorable. Je recommende fortement cet hôtel.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for your stay at Holbox, conveniently located between ferry station and the beach. Outstanding attention from the staff, Emanuel was great at the front desk as well. Highly recommended
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
host-admin was extremely helpful. He checked on our arrival and departure times and was very responsive. Thank you!!
Stayed 1 night in May 2022
Verified

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, queda cerca de todo. muy limpio todo, excelente atención durante la estancia.
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2022
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Holbox area, but would not stay here again. Too far away from everything, roads always flooded, makes walking difficult.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and quiet near ferry

Located in a quiet street just a few blocks from the ferry and only five or six from the beachfront. Check-in was quick, efficient and friendly although be aware that you will be required to leave a credit card number to cover any damage done. Davide spoke good English and explained this policy clearly. Note that reception is not 24 hour so check if you arrive at off hours. Rooms are spotlessly clean, the bed is firm but very comfortable with excellent pillows. A/C was quiet as was the ceiling fan. Rainwater showerhead has a water heater if you need hot water. It takes a while to warm up but works well. Not that you generally want hot water! A small fridge and sink allows you to buy and keep cool a few things from the stores. Like, oh say, beer maybe? There is a very small pool suitable for cooling down but not swimming and an outdoor shower for rinsing off. There are four or five tables with chairs around the pool area. Perhaps best of all, it is quiet at night so you can enjoy the lively nightlife downtown without having to give up your beauty sleep so you can look your best for the beach in the mornings.
Shower with rainwater showerhead and toiletries
Wardrobe area
From bedroom towards bathroom
Bedroom
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza, seguridad, comodidad de la camas y totalmente tranquilo. Tiene frigorífico, una pequeña pica para lavar tus cubiertos, es grande y todo funciona correcto, ni el aire acondicionado ni el ventilador hacen ruido y eso que yo soy súper sensible al ruido para dormir . Todo perfecto
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Hotel, muy acogedor, limpio, el personal muy amable. Su hotel hermano que esta a pie de playa nos permitio estar en el area de camastros. Y solo son 350 metros entre un hotel y otro. Definitivamente es un lugar para regresar
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Youvanela

Disliked: Cleanliness, staff & service

Bien pero con cobros extras excesivos, no lo recom

En general bien la estancia, no está tan cerca de la playa, hay que caminar bastante, la limpieza fue muy pobre, movían las camas y un día no podíamos entrar, movimos la cama y se cayó la lámpara que me cobraron en $700 que para nada podía tener ese costo, no volvería ni recomendaría el lugar.
Stayed 8 nights in Jun 2021