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Casa del Jaguar Beach Hotel

4.0 star property

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Photo gallery for Casa del Jaguar Beach Hotel

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Restaurant
Reception
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Zazil Ha #118, Playa Norte, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪2 min walk‬
  • Place, Miguel Hidalgo
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Casa del Jaguar Beach Hotel

On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal
Catch some rays at the beach or spend the day relaxing at Casa del Jaguar Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Casa del Jaguar Beach Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Casa del Jaguar Beach Hotel. During your stay, you're just a quick walk from North Beach. Free breakfast, free WiFi in public areas, and 2 restaurants are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, reflexology, or facials at the spa
  • Services include a concierge, luggage storage, and wedding services
  • Steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Casa del Jaguar Beach Hotel, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the beach bar. Public spaces have free WiFi.

This 4-star Isla Mujeres hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 11:00 AM.
Guru - Onsite fine-dining restaurant.
Green Demon - Onsite seafood restaurant.
Guru Bech Club - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Green Demon
  • Guru
  • Guru Bech Club

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa del Jaguar Beach Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Jaguar Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel
Casa del Jaguar Beach Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel Isla Mujeres

Casa del Jaguar Beach Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 69 out of 81 reviews
Rating 8 - Good. 6 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 0 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Elan

Liked: Cleanliness, staff & service, property conditions & facilities
Great small boutique hotel...awesome location
Stayed 3 nights in Oct 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Mairead

Travelled with group
Disliked: Room comfort

Mid stay

Breakfast service slow and not cohesive Sonny best server on sunbed area Female staff poor forget orders ect Bedroom didn't have two proper beds as booked Toilets blocked frequently Over priced Portions big in restaurant decent food Room's need full size mirror
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Casa del Jaguar was recommended by my sister in law. It was everything she said and more. Met the owner as well! Definitely will return. The food and drinks were excellent!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ZEN atmosphere
Stayed 3 nights in Aug 2025

6/10 Okay

Gilvin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The food it’s horrible!
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sammy

Stayed 5 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! Everything is perfect. Will absolutely return!
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed beach
Stayed 4 nights in Jun 2025

10/10 Excellent

julie

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful property on the best beach on Isla Mujeres. The beach this hotel is on is incredible.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle, Naples

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beach was great! Property was small so we could always get a bed on the beach. Pool was never over crowded. Staff was friendly and polite.
They added an extra touch for our anniversary ❤️
Pool overlooks the beach
Stayed 4 nights in Jun 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful
Stayed 4 nights in Apr 2025

10/10 Excellent

GREG, Albuquerque

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon, Milton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
Stayed 5 nights in Apr 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, good service, and clean. Rooms was very basic.
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

Very nice experience. Great location on beach and near town with many restaurants. Nice breakfast included. Staff was very friendly and attentive.
Stayed 7 nights in Mar 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy buen servicio, comida divina y limpieza super buena!
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet ( when the Beach Club is not playing music)
Stayed 5 nights in Mar 2025

10/10 Excellent

Cheryl, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a small property, on the beach with a pool and restaurant. Casa del Jaguar was all that and more. Great and caring staff, fantastic breakfast was included. Some music noise in the afternoon if you are super sensitive to such things. Grounds were lovely, well-kept and secure. Completely enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christian

Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent December 30 and 31 at this property. The island was hopping, rowdy and joyous. Casa del Jaguar was a quiet, elegant oasis from the partying when we needed it. We enjoyed delicious breakfasts, quiet and restful nights of sleep and a fantastic NYE day spent on a daybed in front of the hotel with outstanding service from Gaspar. Special shout out to the receptionist (one was from Brazil and the other from Argentina) who made our check-in super easy and were very welcoming. Also, Federico, from Argentina, who I believe was the restaurant manager was always available to help us with questions and provided solutions. We were four Spanish speakers who live in Yucatan. Our trip was quick and easy in that there were no flights involved, and the ferry was always on time (and not that crowded). It was one of our best trips to Isla Mujeres, and I can't recommend Casa del Jaguar enough. The featured comfortable beds, blackout shades, large balconies, appropriate amenities, etc. Our vist there was about as perfect as it gets.
Stayed 2 nights in Dec 2024