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Hotel La Chaya

2.5 star property

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Photo gallery for Hotel La Chaya

Interior detail
Interior detail
Front of property
Standard Double Room, 1 King Bed, Non Smoking
Beach nearby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Avenida Pedro Joaquin Coldwell, Isla Holbox, QROO, 77310
  • Place, Holbox Letters
    ‪1 min walk‬
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Main Square
    ‪2 min walk‬

Room options

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Standard Double Room, 1 King Bed, Non Smoking

Standard Double Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
El Faro Beach Front by ÓOL Hotels
Downtown Holbox
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.1 out of 5, Very good, 118 reviews
The price is €54
includes taxes & fees
7 May - 8 May
El Faro Beach Front by ÓOL Hotels

About this property

Hotel La Chaya

Dry cleaning, tour/ticket assistance, and a TV in a common area are available at this smoke-free hotel. Other amenities include a front-desk safe.
Hotel La Chaya offers 8 air-conditioned accommodations with minibars and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
During your stay at Hotel La Chaya, you're just a quick walk from Holbox Beach. You'll find features like dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Holbox Beach and Main Square
Hotel La Chaya offers its guests a terrace, tour/ticket assistance, and dry cleaning/laundry services. Hotel La Chaya also features a front-desk safe and a television in a common area. The front desk is open around the clock.

This Isla Holbox hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel La Chaya

Children and extra beds

  • Children younger than 9 are not allowed at this adults-only property. All guests 9 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 9 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chaya Isla Holbox
Chaya Isla Holbox
Hotel La Chaya Hotel
Hotel La Chaya Isla Holbox
Hotel La Chaya Hotel Isla Holbox

Hotel La Chaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 6 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Zakaria

Travelled with group
Disliked: Amenities, property conditions & facilities
It was close to the beach and the downtown.
Stayed 6 nights in Dec 2021

2/10 Terrible

Sara E

Stayed 1 night in Dec 2021

6/10 Okay

yvonne

Liked: Cleanliness, staff & service

Convenient but basic

Location is close to the beach but not on the beach. People are friendly and accommodating, room is clean but very basic. It's close to bars which is convenient but noisy and at tge moment of my stay they were building another story and started work early in the morning so no sleeping in
Stayed 7 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We stayed for a night there. The location is great, close to the harbour, direct access to the beach, food, shops and stores are all around. AC and fridge was in the room, great for cooling down. Internet was a little slow but understandable, just as all the other in the island. Perfect for backpacking as well. The only minus is that water came out not much for showering, was not enough to clean up after all the dirt outside.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cute place, friendly staff, but that’s about it. Nice balcony space to relax, comfy and large bed. The bathroom is old, the showerhead needs to be cleaned/changed - taking a shower was awful. There is a gym on the roof - if your room is on the top floor you hear everything (weekends seem quiet but they started at 7AM during the week while I was there). Great rooftop with view but no shade. Don’t provide water or beach towels.
Stayed 4 nights in Jul 2021

6/10 Okay

Efren

Liked: Cleanliness
Todo muy bien con excepcion del sistema de agua, duramos un dia completo sin agua en la habitacion.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The owner Diego is very nice and helpful. This is a family business owned hotel and they make you feel welcomed. The Hotel has three stories with handrails not recommended for little ones. The room (#2)we were in, was great! We did not hear noises at night time. I would recommend this hotel to young adults or someone that does not want to spend to much money, this is a good place. Location is perfect! Close to the main square, but far enough from all the party.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Great for a quick stop. Close to lots of places.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel personnel very friendly.
Stayed 2 nights in May 2021

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities, room comfort
Todo excelente, solo el ultimo día no funciona el clima
Stayed 8 nights in Dec 2021

4/10 Poor

Elisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La position
Stayed 2 nights in Nov 2021

6/10 Okay

Tim

Travelled with group
Liked: Staff & service
Disliked: Amenities
Hallo zusammen, wir waren im November 2021 für 4 Übernachtungen in der Unterkunft La Chaya. Auf Grund der Lage und des äußern Charme hatten wir uns für diese Ziel auf Holbox entschieden. Anfangs waren wir von allem recht positiv überrascht. Der Empfang an der Rezeption war sehr freundlich und konnten schnell einchecken. Nach dem beziehen unserer Zimmer stellten wir schnell einige Dinge fest. Neben der schlechten Toilettenspülung und dem schlecht einzustellenden Duschwasser (nur heiß Wasser) befand sich zu dem noch ein Fitnessstudio aufm dem Dach. Hier wurde von ca. 7 Uhr bis 23Uhr trainiert und es wurde somit kaum möglich ein Auge zuzumachen… Das gesamte Personal konnte zudem auch kein Wort englisch außer der Chef der die Rezeption betreute.
Stayed 5 nights in Nov 2021

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo establecimiento

Es una locacion muy favorable cerca de la playa y la plaza central, cerca de restaurantes y tiendas de conveniencia con hermosa vista a la playa desde la parte superior. Solo no aceptan pagos con tarjeta.
Stayed 1 night in Nov 2021

8/10 Good

Álvaro Alejandro

Liked: Staff & service, property conditions & facilities

Excelente ubicación

Excelente ubicación, ya que está a una calle de la playa principal de Holbox, así como del centro de la Isla, en cuanto a las instalaciones hay cosas que mejorar, durante toda la estadía hubo una fuga en el baño.
Stayed 2 nights in Aug 2021

8/10 Good

Dafne catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito hotel, cerca de la playa

El hotel es algo pequeño, la habitación es sencilla pero cómoda, con aire acondicionado y frigobar bastante útil, el cuarto se encontraba aseado. La ubicación es fabulosa, se encuentra a unos pasos de la playa y la vista al salir del cuarto es bellísima, está casi frente a la playa. Lo recomiendo bastante. Lo único a mejorar sería colocar unas cortinas un poco más amplias que cubran bien las ventanas y unas toallas de mayor calidad
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fue buena elección

Uno de los señores encargados es grosero al reportar el imperfecto.
Stayed 2 nights in Sep 2021

8/10 Good

Jorge Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Martha

Stayed 2 nights in Aug 2021

10/10 Excellent

Sagrario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que salirnos a media noche de ese hotel, ya que no me dio confianza quedarme, después de que el señor de ahí nos gritoneo a mi amiga y a mi, ya que no tenían agua para bañarnos, nos dijo que si no podía hacer nada, y q si no nos gustaba que nos fueramos. Terrible de verdad, era el Cumple de mi amiga.
Stayed 1 night in Jul 2021

2/10 Terrible

Victor

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es increíble con una vista maravillosa . El personal muy amable . Me encanto y volvería mil veces . Lo único que vi mal fue muy lento el Internet y tal vez callar a los huéspedes escandalosos estuve al lado de unos muy enfadosos . Pero el hotel está increíble en el corazón de Holbox y cerca de todo
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen trato y lo mejor que esta cerca de playa

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para hospedarse y cerca de la playa...
Stayed 1 night in May 2021