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Naay Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
ROYAL Oceanview "Barefoot" Suite | View from room
Free daily English breakfast
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310
  • Bioluminescence Beach
    ‪6 min walk‬
  • Punta Coco
    ‪8 min walk‬
  • Holbox Ferry
    ‪6 min drive‬
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Oceanview Barefoot Suite

Oceanview Barefoot Suite | View from room

Oceanview Barefoot Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Holbox Plunge Pool suite

Holbox Plunge Pool suite

Holbox Plunge Pool suite

  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for The Island Swim out Suite

The Island Swim out Suite | Living area

The Island Swim out Suite

  • Sleeps 2
  • 1 King Bed

View all photos for "The Cozy one" Suite Doble

"The Cozy one" Suite Doble

"The Cozy one" Suite Doble

  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy one Suite King

Cozy one Suite King

Cozy one Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL Oceanview "Barefoot" Suite

View from room

ROYAL Oceanview "Barefoot" Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Outdoor pool, pool umbrellas, pool loungers

Boutique Hotel EL NIDO Holbox

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (87)
The price is €76
for 1 room
includes taxes & fees
16 May - 17 May
Boutique Hotel EL NIDO Holbox

About this property

Naay Boutique Hotel

Beachside hotel with outdoor pool
At Naay Boutique Hotel, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Naay Boutique Hotel offers 39 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Isla Holbox hotel provides complimentary wireless Internet access. Business-friendly amenities include computer monitors, safes, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Naay Boutique Hotel. During your stay, you're just a quick walk from Bioluminescence Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of Bioluminescence Beach and Punta Coco Beach
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at Naay Boutique Hotel. Self parking is free.

This 4-star Isla Holbox hotel is smoke free.

Guests are served free English breakfast daily from 8:00 AM to noon.
Naay Boutique Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge

Things to do

  • Beach yoga
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Chef service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Computer monitor
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Naay Boutique Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 200 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Naay Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 176 reviews
Rating 8 - Good. 32 out of 176 reviews
Rating 6 - Okay. 15 out of 176 reviews
Rating 4 - Poor. 7 out of 176 reviews
Rating 2 - Terrible. 17 out of 176 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Is far from crowded places. Unfortunately I had to leave around 7:30am but I couldn't take a shower because there was no water in the shower, I spent an hour talking to whoever I could find (front desk doesn't arrive until 7). I don't know what happened or if this is normal but the water was back at 730.
Stayed 4 nights in Jan 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying at Naay boutique hotel Luis the waiter was amazing and very helpful Reina in the front was very helpful and took care of us. Very good. I highly recommend this place. There's a lot to do around Beach area it's a nice walk to the plaza The sunset is breathtaking. It's beautiful and I would definitely go back
Stayed 5 nights in Jan 2025

2/10 Terrible

Soann

Disliked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

M Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is forfeous nd the pool is pretty great. The food at the restaurant was not very good and we felt a bit stuck with what they had. Undercooked pizza and unimaginative menu in general. Drinks were small and very ligjt on alcohol.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Cindy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My experience at Naay Boutique Hotel was extremely disappointing and unsafe. Despite having a confirmed reservation, my friend and I arrived to find the hotel overbooked with no room available. We waited from 5:00 p.m. to 9:00 p.m. for a resolution. Initially, we were told we’d stay at the Nomade Hotel, but this fell through. Instead, we were driven to a remote cabin by the manager and receptionist, picking up an unvetted man named Alan en route. This made us feel unsafe, as we were two young women on an unfamiliar island. The cabin lacked air conditioning, secure doors, and basic standards, leaving us unable to shower or change. The next morning, after being abandoned by the hotel manager, we had to pay for our own transportation back. Upon arrival, staff seemed surprised to see us, and we waited until noon for a room. Our first two days were ruined. To make matters worse, we noticed inconsistencies in how guests were treated. Other guests were accommodated at better hotels, even those who booked last minute, while we were sent to unsafe accommodations. The hotel’s overbooking practices and lack of care for our safety and comfort were appalling. While the hotel offered a credit, it didn’t compensate for the stress, humiliation, and loss of our vacation. I strongly urge travelers to avoid Naay Boutique Hotel, especially during peak seasons.
Stayed 3 nights in Dec 2024

8/10 Good

Maria Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, el personal muy amable, lo único es que al rededor y para llegar ahí hay muchísimos hoyos con agua algunos profundos deben arreglar de manera que al menos se pueda caminar. Pero en general el hielo muy bien solo son los alrededores y la comida debe mejorar.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort.
Stayed 10 nights in Jan 2025

6/10 Okay

Cristhian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Las instalaciones de hotel son buenas pero no hay servicio de ningún tipo, es muy lejos de todo y Holbox la transporte es bastante costoso.. piénsalo dos veces antes de venir a este hotel
Stayed 4 nights in Jan 2025

2/10 Terrible

Edgar

Stayed 4 nights in Dec 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our stay amazing. The sunsets were the best we've ever seen.
Stayed 5 nights in Dec 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and so was the staff. The only negative thing i have to say is the island is overrun by can-ams that have caused a lot of damage to the island. There is a lot of ponded water from all the wholes left behind by the can-ams. As well a lot of trash everywhere and lots of construction in the island. Unfortunately, I would not return to the island because of this.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eat well and relax

The food and service was amazing. It was very relaxing and comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement est magnifique avec un levé et un coucher de soleil incroyable. Très loin de la ville pour aller manger. On ne peut pas marcher sur la plage jusqu’en ville car il y a des hôtels sur la plage et s’il a plu on ne peut pas marcher dans les rues. Il faut prendre un taxi qui est trop cher. Hôtel magnifique mais les draps et les serviettes sont tachés. Le personnel est très sympathique lorsque vous leur donner un bon pourboire. La nourriture a l’hôtel est correct mais trop cher pour la qualité. Au final nous avons adoré notre séjour à cet établissement et nous le recommandons fortement.
Stayed 6 nights in Nov 2024

10/10 Excellent

Chantal

Liked: Staff & service, property conditions & facilities
Beautiful quiet clean excellent service
Stayed 7 nights in Nov 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome stuff they treated us like a family very nice stay, good location, food was great as well, 10 out 10 hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar único, cerca de un punto mágico de la biolumicencia, y de hermosa playa
Stayed 6 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing. From the food, to my beautiful room, the views, the drinks and most importantly the service was out standing. Can’t wait to visit again and bring my loved ones. All the service staff were awesome. Especially the server Angel. He gave me great suggestions on food. Everything I had was very tasty. Will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing, quiet and unique swim out room. And the staff was very helpful. The restaurant on sight had amazing food.
Stayed 2 nights in Sep 2024

10/10 Excellent

JOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful property! Thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sergio Castillo

Stayed 7 nights in Jul 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff make this place a 10

This place was just ok. We stayed in one of the swim up rooms. Site said some of the mini bar stuff was free. Staff said that was a misprint. Nothing was free in the minibar. There was a little coffee maker in the room but no coffee. We were told they were completely out of pods and to call the restaurant and we could get some from the restaurant. The phone in the room did not work. On our final day, we had no hot water in the shower and no shower pressure. There are two restaurants on site but one was closed-under renovation we were told. Food was ok. Swim up bar was ok. Wait staff was amazing. Ariel & Luis were super cool. Very friendly and very hard working. I did not like how the staff behind the bar had to crawl in and out under the bar as it did not have a gate or entrance. This made it hard for me to enjoy my food because I felt bad that they had to crawl under the bar table to get in and out. We wanted to eat off site and the closest places within walking distance was a small mini mart that had the best grapes and cold ripe mangoes. We tried to walk to La Cabane but it got hot and the mosquitos were absolutely vicious so we got back to the room and they delivered us pizza. Used our cell to what’s up La Cabane. The pizza was really good. The beach was decent and we went just in time to see the bioluminescence at night. We also got up early and walked down to the left of the beach and saw the flamingos. We felt that this stay was very overpriced for what they offer.
Stayed 4 nights in Aug 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
PROPERTY WAS BEAUTIFUL; HOWEVER THEIR DOOR LOCK SYSTEM WAS BROKEN FOR DAYS INTO OUR TRIP. THEIR ANSWER WAS TO HAVE SOMEBODY COME AND UNLOCK EVERY TIME - NOT CONVENIENT TO COME AND GO.
Stayed 7 nights in Jul 2024