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sunsteps casa holbox

3.0 star property

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Photo gallery for sunsteps casa holbox

Beach umbrellas
Rooftop terrace
View from property
Rooftop terrace
Comfort Room, 1 King Bed, Balcony

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
punta coco, Isla Holbox, QROO, 77310
  • Place, Bioluminescence Beach
    ‪3 min walk‬
  • Place, Punta Coco Beach
    ‪3 min walk‬
  • Place, Punta Coco
    ‪5 min walk‬

Room options

View all photos for Comfort Quadruple Room, Balcony

Comfort Quadruple Room, Balcony

Comfort Quadruple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio, Balcony, Partial Sea View

Comfort Studio, Balcony, Partial Sea View

Comfort Studio, Balcony, Partial Sea View

  • Partial sea view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Quadruple Room, 2 Queen Beds

Basic Quadruple Room, 2 Queen Beds

Basic Quadruple Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed

Basic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

sunsteps casa holbox

Adults-only hotel with a rooftop terrace and an outdoor pool
An outdoor pool, a rooftop terrace, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a living plant wall. Housekeeping is available on request.
Sunsteps casa holbox offers 13 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Guests under 19 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at sunsteps casa holbox , you're just a quick walk from Yum Balam Nature Reserve. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a rooftop deck, coffee/tea in a common area, and a water dispenser
  • Onsite recreation includes bike rentals
  • Steps from Punta Coco Beach and 3 minutes by foot from Bioluminescence Beach
As a guest of sunsteps casa holbox , you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Sunsteps casa holbox also features coffee/tea in a common area, a water dispenser, and a living plant wall. Free self parking is available.

This 3-star Isla Holbox hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Books
  • Outdoor pool

Conveniences

  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2023
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: MXN 3000 per stay (for stays between 1 December - 1 February)
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 9:30 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number 07020213

We should mention

  • Pool access available from 8:30 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

sunsteps casa holbox
sunsteps casa holbox Hotel
sunsteps casa holbox Isla Holbox
sunsteps casa holbox Hotel Isla Holbox

sunsteps casa holbox Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 9 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Selene

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent hotel with superior support from Susy and her team. Clean rooms, fresh coffee/water/cake everyday, gorgeous rooftop pool, great location, and her connections/advice on drivers and restaurants was top notch.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay hostess very nice and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities
The place is really beautiful, nicer than in the pictures. The room was clean, spacious and comfortable. The rooftop pool is great! Lots of space and sun! Susanna is a great host! Friendly, kind, helpful and bakes amazing cakes!!! We loved the location, quiet and peaceful, but just a short walk from the beach, bars and restaurants. Would definitely recommend staying here!
Stayed 3 nights in Dec 2025

10/10 Excellent

Hugo, San ysidro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, great host, super clean hotel, the amenities. The host stood out in every single detail.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso, tranquilo, excelente atención, comodo y muy limpio...como en casa Lo recomiendo ampliamente.
Stayed 4 nights in Aug 2025

10/10 Excellent

CATALINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención y muy tranquilo La atención de la gerente es fabulosa te tienen pan y café que no está incluido y te da todas las recomendaciones con la gente de la isla para que no abusen con los precios de las actividades.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar 10 de 10, recomendamos todo muy tranquilo acogedor te sentirás como en casa
Stayed 3 nights in Apr 2025

10/10 Excellent

ivette P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025