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Azulea Isla Mujeres Hotel & Spa

2.0 star property
VIP Access

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Photo gallery for Azulea Isla Mujeres Hotel & Spa

Rooftop terrace
Property video
Deluxe Room, 1 King Bed, Balcony, Ocean View | Balcony
Outdoor pool, pool loungers
Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Fracc. Mundaca SM8 M117 L22, La Gloria, Isla Mujeres, QROO, 77503
  • Place, Mundaca House
    ‪14 min walk‬
  • Place, Garrafon Natural Reef Park
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪90 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Luxury Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View | Balcony

Luxury Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View | Private kitchen

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Balcony, Garden View

Standard Studio Suite, 1 King Bed with Sofa bed, Balcony, Garden View | Private kitchen

Standard Studio Suite, 1 King Bed with Sofa bed, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View | View from room

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Studio Suite, 1 Queen Bed, Balcony, Ocean View

Design Studio Suite, 1 Queen Bed, Balcony, Ocean View

Design Studio Suite, 1 Queen Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Azulea Isla Mujeres Hotel & Spa

This hotel features an outdoor pool, a rooftop terrace, and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Change of towels is available on request.
Azulea Isla Mujeres Hotel & Spa offers 12 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Azulea Isla Mujeres Hotel & Spa, you'll be within walking distance of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, an outdoor pool, and a rooftop terrace are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a few minutes from Punta Sur
As a guest of Azulea Isla Mujeres Hotel & Spa, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. Azulea Isla Mujeres Hotel & Spa also features a garden, concierge services, and a water dispenser.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Azulea Isla Mujeres & Spa
Azulea Isla Mujeres Hotel & Spa Hotel
Azulea Isla Mujeres Hotel & Spa Isla Mujeres
Azulea Isla Mujeres Hotel & Spa Hotel Isla Mujeres

Azulea Isla Mujeres Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 72 reviews
Rating 8 - Good. 10 out of 72 reviews
Rating 6 - Okay. 8 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 6 out of 72 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Perfect check-in. Room was great. Amazing sunrise view.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Clo Ann

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious. The staff were friendly
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Absolutely loved it and will be back! The staff was friendly, super helpful, and knowledgeable. The rooms were very clean with great amenities and you just can't beat those views. Location is fantastic for exploring the Central and South side of Isla Mujeres and I would highly recommend staying here - I will be back on future trips!
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Shahar Gal

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very nice, especially the front desk. The room was clean but not in the best condition.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
beautiful room with fabulous view of ocean. Front desk gentleman very nice and welcoming. so quiet that we almost cried ...Great hotel and would definitely stay again . Thank you for a very relaxing night
morning wake up view
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tiffany Dee

Liked: Cleanliness, property conditions & facilities
Rooms were clean & spacious. Staff were attentive. My only complaint was the internet was down for 3 of the 7 evenings we were there. Not a huge deal. I don’t go on vacation to watch TV, but it is nice to wind down in the evening with a show or two.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and perfect! The view was spectacular. It was a perfect way to start off our trip especially because we both had business to attend to remotely. Plenty of food options nearby. The staff was excellent - beyond top notch. We hope to be back soon. Thank you so much for having us.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, room comfort
There was no kitchen but the room had greay views and a good balcony
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place photographs beautifully, but sadly, it's built next to an open-air dump and the smell is so terrible it gave me a crippling migraine within hours. We had to leave after the first night, losing the money we paid for a week's stay, which the hotel refused to refund despite knowing perfectly well what the issue is. Expedia was no help either. Save your vacation and for god's sake, avoid this place!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service, everything clean, nice ocean view, fresh continental breakfast every morning and jacuzzi available on request and located on terrace
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing we rented a moped so we were able to move around but the beach across was beautiful property was well maintained The breakfast was minimal but nothing crazy Over all great place
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! Great views, clean and full kitchen. You definitely need a golf cart as it’s on the south of the island. north beach is amazing after 5 pm
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and quiet spot. It was nice having a kitchenette and two bathrooms. Highly recommend. David
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

JORGE

Liked: Cleanliness
Disliked: Amenities
The road to enter the hotel, is very rough for cars!
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Dana

Liked: Cleanliness
Disliked: Amenities
Pro:The room was always cleaned. The view from the balcony was incredible. The staff were very kind and as helpful as they could be. Accomodations were made when possible. Con: had to ask for a blow dryer for the room. We had spotty Internet at best, which meant TV did not work. Advertisement says fridge in room - no. And no hot water in shower.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Stephanie

Disliked: Amenities, property conditions & facilities
The ocean view king room is in a state of disrepair. The balcony door does not latch, so a slide lock was added but this does not seal it enough to keep out the stink from the sewage treatment plant. Blinds covered in handprints, grubby walls, water damaged main door, heavily corroded bathroom mirrors, no hot water and a very sad breakfast to boot. We prepaid for one week and left after one night - the property refused any refund (all the booking options we saw were non-refundable) BEWARE.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Otsana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for peaceful place to stay and explore the island. The room was perfect and spacious. Kitchen had everything I needed to cook. Bathroom supplied toliries. Staff was gracious and always available. Light fare breakfast of fruit and fresh pastries was great way to start the day. 2 higher end restaurant next door and many with in walking. Right down ally to bus( cheapest way to get around island 20 pesos) and could walk to Punta sur, Garrafon park, kin ha. It’s not a party spot or resort vibe but that’s not what I wanted and provided an oasis away from tourists traffic areas. Pool is small but beautiful and well maintained with outdoor grill area available and lots of loungers.
Sunrise from roof top
Sunrise from roof
Roof top patio
Panoramic view from roof
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not disappointed with the hotel. We believe that renting a golf cart is mandatory to be able to travel from the hotel.
Stayed 7 nights in Nov 2024
Verified

2/10 Terrible

David

Disliked: Amenities
No one at desk to check in. Our shower leaked out onto floor, you had to let water run 15 min to get warm, no plug in outlets beside either side of bed, no wash cloths, only 1 hand towel. No dresser or shelves to put clothes, only a small wardrobe with 4 hangers. No coffee pot. No response from management to date.Stayed 1 night out of 7! Left! Contacted Expedia, they contacted hotel and hotel refused to refund!
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Luz P

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was nice and informative and overall it was nice but it is deteriorating I guess due to humidity so they should try to give good maintenance
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Daja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Stay Azulea

This place was so beautiful and quiet. I loved it. The people were so helpful. The front desk also helped me with getting a ride around the island to take some pictures from the taxi driver. The complimentary breakfast was simple and delicious. They had an espresso machine, pan dulce and fruits available. My room overlooked the surrounding jungle and beach it was amazing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Romualdo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It’s difficult to get around, also it’s a bit difficult to walk to it. I’m a solo traveler and it was inconvenient to get something to eat or water or snacks. The property was clean. Loved the bed! Had a great rest!!
Stayed 1 night in Nov 2024