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Aparthotel

Kay Isla Mujeres

4.0 star property

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Photo gallery for Kay Isla Mujeres

Terrace/patio
Full-sized fridge, oven, stovetop, blender
Smart TV
Full-sized fridge, oven, stovetop, blender
Terrace/patio

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Lt. 3, Mza 185 Calle Pargo, Isla Mujeres, QROO, 77400
  • Place, Mundaca House
    ‪8 min walk‬
  • Place, Garrafon Natural Reef Park
    ‪11 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪80 min drive‬

Room options

View all photos for Deluxe Apartment

Full-sized fridge, oven, stovetop, blender

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Triple Room

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed OR 1 Double Futon

View all photos for Superior Apartment

Full-sized fridge, oven, stovetop, blender

Superior Apartment

  • 5 bedrooms
  • Sleeps 20
  • 10 Double Beds

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About this property

Kay Isla Mujeres

A rooftop terrace, laundry facilities, and tour/ticket assistance are available at this smoke-free aparthotel. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a kitchen island. Added amenities include free WiFi, a Smart TV, and premium bedding. Housekeeping is available on request.
Kay Isla Mujeres offers 7 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include kitchen islands. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Kay Isla Mujeres, you're just a quick walk from Mundaca House. Features include a rooftop terrace and laundry facilities. This upscale aparthotel has 7 apartments on 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a Smart TV, and a full-sized refrigerator
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a front-desk safe, laundry facilities, and a rooftop deck
  • Onsite recreation includes bike rentals
  • Just a 2-minute drive from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6 minutes from Isla Mujeres Ferry Terminal
  • Cats and dogs welcome for free (restrictions apply)
Kay Isla Mujeres offers its guests a rooftop terrace, tour/ticket assistance, and laundry facilities. Kay Isla Mujeres also features a front-desk safe and a water dispenser. The front desk is open around the clock.

This 4-star Isla Mujeres aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Oven
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch Smart TV

Outdoor areas

  • Deck/patio
  • Rooftop terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Pets stay free
  • Deposit: MXN 1,000 per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 3 floors
  • 7 units
  • Bed sheets changed on request
  • Bicycle rentals
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's WhatsApp mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Kay Isla Mujeres Aparthotel
Kay Isla Mujeres Isla Mujeres
Kay Isla Mujeres Aparthotel Isla Mujeres

Kay Isla Mujeres Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ruth, Las vegas

Stayed 1 night in Mar 2024

8/10 Good

Marc-andré

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Patricia Berenice

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Reservamos en expidia y cuando llegamos bo hubo nadie para entregar el departamento, tardamos como dos horas en esperar y tuvimos que cancelar, adicionalmente estaba muy retirado de la avenida y se veía fea la colonia, cómo insegura
Stayed 2 nights in Oct 2023