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Charm Hotel

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Photo gallery for Charm Hotel

Terrace/patio
View from property
Breakfast, lunch, dinner and brunch served
Terrace/patio
Suite 4 Adults

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

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Cankurtaran Mah. Mimar Mehmet Aga, Cad. No:13, Sultanahmet, Istanbul, Istanbul, 34122
  • Place, Blue Mosque
    ‪2 min walk‬
  • Place, Hagia Sophia
    ‪3 min walk‬
  • Place, Sultanahmet Square
    ‪3 min walk‬
  • Airport, Istanbul (IST)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • Partial sea view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite 4 Adults

Suite 4 Adults

Suite 4 Adults

  • City view
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Charm Hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and dry cleaning.
Charm Hotel offers 11 accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Charm Hotel, you're just a quick walk from Blue Mosque. Enjoy features like free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Blue Mosque and 4 minutes by foot from Sultanahmet Square
  • Free train station pick-up shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Charm Hotel. An airport shuttle (available on request) is available for a fee.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.
West Town - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 8 per day)
  • Return airport shuttle (surcharge) on request
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • West Town

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage

More

  • 1 building
  • 4 floors
  • Built in 2011

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Restaurant on the ground]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Charm Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (roundtrip)
  • Nearby parking fee: EUR 8 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charm Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Restaurant on the ground
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-34-1881
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Charm Hotel
Charm Hotel Istanbul
Charm Istanbul
Charm Hotel Hotel
Charm Hotel Istanbul
Charm Hotel Hotel Istanbul

Charm Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 126 reviews
Rating 8 - Good. 40 out of 126 reviews
Rating 6 - Okay. 14 out of 126 reviews
Rating 4 - Poor. 5 out of 126 reviews
Rating 2 - Terrible. 14 out of 126 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast is made to order by the owner who is a trained chef and is GREAT. Staff are helpful and attentive.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is included and made fresh as I arrived for breakfast. More food than I needed. Great
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendly staff. Small, kind of run-down room (multiple burned out lightbulbs, shower needed more water pressure). Narrow, winding stairs. But the place has a great character to it; location is great!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there, love it and highly recommended. Breakfast was delicious, and manager was great person and very helpful. Definitely book this place in our next visit.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Located very close to main monuments
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Charm Hotel is a wonderful family-run hotel in Istanbul, and we were absolutely delighted with our stay. What truly sets this place apart is the personal attention and genuine hospitality. On several nights we returned to the hotel quite late, and the owners were still awake to welcome us, make us tea, and sit with us to talk for hours. It never felt like staying in a hotel — it felt like staying with friends. The atmosphere is warm, welcoming, and sincere, and you can really feel the care they put into their guests. If you’re looking for a place where you’ll be treated like family rather than just another guest, I highly recommend Charm Hotel. We would definitely stay here again.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your hospitality
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Shinkai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at this hotel. I originally paid for a 12-night stay but ended up leaving after just 2 nights because the conditions were unacceptable. The customer service was poor from the start—staff were unhelpful and did not address my concerns properly. The hotel itself was dusty and dirty, which made it very uncomfortable to stay in. On top of that, there was no elevator, which was extremely inconvenient, especially with luggage. Overall, I would not recommend this hotel to anyone. It did not meet even basic expectations for cleanliness or service.
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Meriem

From Canada to Türkiye

The staff is friendly felt like a family the manager she’s sweet & the receptionist Mohamed sweet and helpful.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Eduard

Liked: Staff & service
Literally 100 steps from Blue Moscque
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all good
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Amie

Disliked: Cleanliness, staff & service, room comfort

Don't stay here!

Service was the worse I've ever had in my life.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Brendan

Stairs hard work
Stayed 6 nights in May 2024
Verified review

8/10 Good

Bariya

Liked: Staff & service

An Ok Experiance

An ok experiance, could of been better. Breakfast wasnt all that. In short 2/5
Stayed 5 nights in Oct 2022
Verified review

2/10 Terrible

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, smaller bed with mattress broken, tv is not working, very bad smell
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Mashal

Disliked: Cleanliness, amenities
A perfect location in Sultanahmet to go to The Blue Mosque and Hagia Sophia within 3 mins. There are lots of restaurants but not a variety in food options. The train stop is within walking distance. The hotel is very convenient but basic. Not very clean and no cleaning service provided during our stay. There are no options to select breakfast except what's provided. The hotel staff kindly swaped some food items and were able to provide freshly pressed orange juice, which was very refreshing. However, without my knowledge this was added to an extortionate bill at the end of our stay. Although when booking the room it clearly indicates it is a buffet breakfast, the hotel manager outright refused to accept this and confirmed there is no buffet options since covid (2020) but had not updated on the booking system. The rooftop was closed for this time of the year but kindly the manager allowed to have a rooftop view of the sea and The Blue Mosque Due to being a busy area it can be noisy with transport and night music. Perfect location to stay, comfortable bed without further perks.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness

Convenient location, friendly staff, not so clean

The hotel is very centrally located, steps away from the Blue Mosque, the Hagia Sophia, and the rest of the Sultanahmet/Fatih area, which makes it convenient for walking around. The staff was very friendly and the breakfast was nice! My real complaint was with the cleanliness of the room. When we arrived, our room was visibly dirty--the bathroom trash was full, there were hairs all over the floor, there was no soap, etc. I asked if they could at least take out the trash and the employee said something about the cleaning people only coming every five days or so?? Sure enough, our room was never visited by housekeeping for our entire three night/four day stay, which got a little gross. However, the bed was comfortable, despite the small size of the room. Overall, a decent choice for a budget stay in a convenient area.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Husna

Disliked: Cleanliness, staff & service, property conditions & facilities
Scam!!! Its the right word for this property. My mother who is 67 years old and I flew to Istanbul arriving at the hotel at approximately 3:00 AM after a long and tiring journey We were hoping for a smooth check-in and a comfortable stay but were met with a series of disappointing issues The first and most significant problem was the absence of an elevator in the hotel This was a critical detail for us as my mother has limited mobility Before our trip I specifically inquired about the availability of an elevator at the hotel Unfortunately the hotel staff did not respond to my inquiry which I have documented with a screenshot Upon arrival we were dismayed to find that the hotel indeed did not have an elevator This posed a significant challenge for my mother who struggles with stairs Given the situation I immediately requested a room on the first floor However the hotel staff informed me that the only available room on the first floor was a three-bedroom suite Despite the circumstances they refused to offer us this room even though it was their oversight that led to the situation Given the late hour and the fact that we had no other options I had no choice but to assist my mother up the stairs to our assigned room on the second floor This was a physically challenging task for her and added unnecessary stress to our stay .Room didnt match to photos provided and nor was breakfast
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

felipe HUMBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atencion extraordinaria por parte de joseff y banderas, atentos y la comida muy bien
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Claudia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel con excelente ubicación para visitar los principales puntos turísticos, así como opciones de restaurantes y supermercado. La atención y actitud de Mohamed es excelente. Agradecemos las atenciones del staff. La única observación es que las habitaciones, así como las toallas y tapicería no lucen del todo limpias ni en buen estado. No realizan limpieza diario.
Stayed 4 nights in Sep 2025
Verified review

4/10 Poor

Txus

Disliked: Cleanliness, property conditions & facilities
Es un hotel muy muy viejo, sin ascensor, con unas escaleras muy estrechas al igual que la recepción. El mobiliario muy antiguo y con moho. El personal muy agradable y encantador.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Kerim

Disliked: Cleanliness, amenities, property conditions & facilities
Dieses Hotel verdient nicht mal einen Stern. Es war sehr widerlich, die Zimmer waren voll mit Schimmel, die Decken und Kissen waren gelb, unhygienisch, die Lage war katastrophal, es war viel zu laut. Service war unfreundlich und und und. Wir sind zutiefst enttäuscht und schockiert. Die Bilder auf Expedia entsprechen nicht den Vorstellungen!
Stayed 10 nights in Jun 2025
Verified review

8/10 Good

Ayfer

Liked: Staff & service
Virkelig søde og hjælpsomme personale. De gav en virkelig god service. Men værelserne kunne godt
Stayed 6 nights in May 2025
Verified review

8/10 Good

Mersida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je suis très content de mon séjour dans cette hotel
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Naziha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le Charm d istanbul

Séjours au top avec ma fille! Hôtel que je recommande .Gérant et personnel super attentionnés ! Hôtel propre et magnifiquement décorés,vue sur la Mosquée bleue! Nous y reviendront avec grand plaisir! Istanbul est une ville magnifique ! On en prends pleins les yeux! Un Grand merci encore au futur marié, je lui souhaite pleins de bonheur.
Stayed 7 nights in Aug 2024