26 Sep 2022 by Class Hotel
Hello, you didn't leave in one day. You stayed 2-3 night and you leaved the hotel because you didn't like the room and reason for this was room was not big enough for you. You said these things to us and when you're here you never complain about cleaning service. Room was clean and there was no hair or no smell in the room because after cleaning we are checking the rooms also when you enter your room you didn't said to us "room is not clean" or "room smelling". In third day you sad i want cleaning and our cleaner forgot to clean one place on the closet. There was no another dirt just one thing. And you used this against us to take refund but your reservation was not refundable soo we didn't accept. We could clean again we said this but you didn't accept. Soo you didn't leave the hotel because of bad clean or anything else you leaved bc you were gonna have surgery and room was not big enough for you to spend time in it. You said these things to us. We hope surgery was passed succesfull for you and get well soon. In short you were gonna leave the hotel anyways. You had no complain about hotel. Just because of one mistake you used this mistake against us to take refund. We offered you to change room but you didn't accept bc you did reservation from another hotel already. You didn't accept any help or solution from us. And nearest market is 2 min away from hotel by walk. Also we always here to help as i sad when you are here. If you want to order food we could help you. Also there is no Uber Eats in Turkey. Have a nice day.
As a guest of Class Hotel Bosphorus, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Class Hotel Bosphorus also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Smoking is allowed in designated areas at this Istanbul hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Class Hotel Bosphorus offers 18 air-conditioned accommodations, with complimentary slippers. Beds feature Frette Italian sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers with in-room jetted baths and a hydromassage showerhead, and toothbrushes and toothpaste. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a local cuisine breakfast daily from 9:00 AM to 11:00 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Class Hotel Bosphorus offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
