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"The location is very good. Bus and tram at the front of the hotel. The bath is dirty. No idea what cleaners are doing. The nice marble in the bathroom ... " More

By a verified traveller on Fri 12 Apr 2019

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€54* Per night/room 2 Apr - 3 Apr

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Senior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Eresin Hotels Topkapi, you're just a quick walk from Constantinople Walls. Free WiFi in public areas, a free manager's reception and a full-service spa are available.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Swedish massages, aromatherapy or body treatments at Aqua Life & Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Constantinople Walls and Panoroma 1453
  • Airport shuttle service available for a fee

Eresin Hotels Topkapi ratings based on 22 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eresin Hotels Topkapi

Everyone (7) Couples (8) Business (2) Family (3) Other (1)
3 out of 5
The location is very good. Bus and tram at the front of the hotel. The bath is dirty. No idea what cleaners are doing. The nice marble in the bathroom need a proper polish. The silicone around the bath has turned black for lack of cleaning. Hotel is definitely not a 5*. They don’t even offer a free bottle of water in the room. Everything is for sale.

Posted by on 12 Apr 2019

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Comment from Hotel Management

14 Apr 2019 by Erhan Cakay

Dear guest, First of all thank you for choosing Eresin Hotels Topkapı. We would like to thank you for sharing your hotel experience with us.Your comments are very important for us to improve our service quality.That will be pleasure for us to wellcoming you again.Kindest Regards

5 out of 5

Posted by on 23 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Erhan Cakay

Dear our valued guest, Thank you for taking the time to review your stay. We hope that you will consider staying with us again on your next visit. Kindest regards, Erhan Cakay General Manager

4 out of 5

A good hotel for business

Excellent stay at very good rates. Istanbul is quiet currently for obvious reasons but this hotel would be good for either business or leisure trips. I was working at the expo centre near the Ataturk airport and the proximity to the T1 tramway and taxi services meant getting to and from the hotel was relatively painless. The bar, room and breakfast was all of a high standard and very comfortable.

Posted by on 21 Mar 2016

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Comment from Hotel Management

9 May 2023 by Eresin Hotels Topkapi

Dear Nicholas K., Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,

3 out of 5

Great family break

Toilet seat loose., Shower screen leaking water, No shaver socket in bathroom, finally no draws in side table or cupboard in the room.

Posted by on 9 Aug 2015

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Comment from Hotel Management

9 May 2023 by Eresin Hotels Topkapi

Dear Dr Syed Rasheed Ahmad,Thank you very much for choosing to stay at Eresin Hotels Topkapi, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

5 out of 5

Excellent trip

Hotel is situated near tram which takes you blue mosque were most of tourist attraction no need for taxi

Posted by on 9 Feb 2015

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4 out of 5

Posted by on 31 Dec 2021

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Comment from Hotel Management

9 May 2023 by Eresin Hotels Topkapi

Dear Xhemil,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,

2 out of 5

Posted by on 1 Oct 2020

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Comment from Hotel Management

1 Jun 2021 by Eresin Hotels

Dear Guest, First of all, we would like to thank you for choosing Eresin Hotels Topkapı for your stay. We greatly appreciate your feedback reflecting your hotel experience with us, therefore giving us a chance to improve our service quality. We would be very grateful if you could provide details so that we can understand what problems you are having at our properties and take action. We look forward to welcoming you back to one of our hotels as soon as possible. Best regards,

2 out of 5

Posted by on 3 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by Erhan Cakay

Dear guest, At first, we would like to thank you for choosing ERESIN HOTELS TOPKAPI for your stay. We do highly appreciate your feedback reflecting your hotel experience with us, thereby giving us the chance to improve our service quality. We very much look forward to welcoming you soon again at one of our hotels. Kind regards,

2 out of 5
Absolut nicht zu empfehlen, Zimmer sehr kalt Badzimmer nicht schön

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Erhan Cakay

Dear guest, At first, we would like to thank you for choosing ERESIN HOTELS TOPKAPI for your stay. We do highly appreciate your feedback reflecting your hotel experience with us, thereby giving us the chance to improve our service quality. I would like to inform you that, we have a central A/C system and it is working depence of the outside tempereture. We very much look forward to welcoming you soon again at one of our hotels. Kind regards,

4 out of 5
In diesem Hotel muss man 500Lira Depot abgeben für Minibar dass höre ich zum ersten mal nur für Getränke so viel Geld gebe ich nicht, dadurch wurde unser Minibar ausgeräumt. Die Sicherheitskräfte sind sehr unsympathisch und kontrollieren dich vielmals, ob man getränke gekauft hat. Zimmer sind gross und sauber dusche kommt wenig Wasser und WLAN im Zimmer fast kein Internet

Posted by on 26 Feb 2019

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Comment from Hotel Management

26 Feb 2019 by Erhan Çakay

Dear Our Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our security and IT management. We do hope you give us another chance as we will definitely improve our services. Kind regards.

Property Features

Eresin Hotels Topkapi offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, 14 meeting rooms, and coworking spaces. A kids' pool, a sauna, and spa services are also featured at the luxury Eresin Hotels Topkapi. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1994
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Emniyet - Fatih Station (2 km / 1.3 mi)
  • Metro station: Pazartekke Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Eresin Hotels Topkapi offers 251 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception daily.

Eresin Hotels Topkapi has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

  • Health or beauty spa nearby

Spa Services

Aqua Life & Spa has 6 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received complete vaccination at least 10 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Outside food and beverages are not permitted on the premises. Detected items will be stored and returned at check-out.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property will place a credit card authorization for the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Eresin Hotels Topkapi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Eresin Hotels Topkapi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and drink is not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received complete vaccination at least 10 days prior to check-in.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Carbon monoxide detector
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 17
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 10
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: EUR 6 per day
  • Valet parking fee: EUR 6 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eresin Topkapi Hotel Istanbul
  • Eresin Topkapi Istanbul
  • Eresin Topkapi
  • Eresin Hotels Topkapi Hotel
  • Eresin Hotels Hotel
  • Eresin Hotels
  • Eresin Topkapi Hotel
  • Eresin Hotels Topkapi Hotel
  • Eresin Hotels Topkapi Istanbul
  • Eresin Hotels Topkapi Hotel Istanbul

You should know

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.