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Grand Makel Hotel Topkapi

5.0 star property

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Photo gallery for Grand Makel Hotel Topkapi

Restaurant
Property video
Front of property – evening/night
Indoor pool
Presidential Suite

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Maltepe Mah. Serce Kale Sok. No 1-1, Zeytinburnu Istanbul, Istanbul, 34010
  • Place, Yenikapi Mevlevihanesi
    ‪5 min walk‬
  • Place, Panoroma 1453
    ‪13 min walk‬
  • Place, Istanbul Buyuksehir Belediyesi Kultur sanat Hizmetleri
    ‪17 min walk‬
  • Airport, Istanbul (IST)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, City View, Corner

Junior Suite, City View, Corner

Junior Suite, City View, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standart French Bed Room

Premium bedding, down duvets, memory-foam beds, minibar

Standart French Bed Room

  • Sleeps 2

View all photos for Superior Double Bed Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Double Bed Room

  • Sleeps 3

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View

Standard Double Room, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, City View

Standard Twin Room, City View | Bathroom

Standard Twin Room, City View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suit King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Corner Suit King Bed

  • Sleeps 3

View all photos for Standard Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Standard Twin Room

  • Sleeps 2

View all photos for Superior Room With Sea View

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room With Sea View

  • Sleeps 3

View all photos for Makel Suite Room King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Makel Suite Room King Bed

  • Sleeps 3

View all photos for Superior Twin Bed Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Twin Bed Room

  • Sleeps 3

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About this property

Grand Makel Hotel Topkapi

This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Grand Makel Hotel Topkapi offers 118 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Grand Makel Hotel Topkapi, you'll be within walking distance of Istanbul Buyuksehir Belediyesi Kultur sanat Hizmetleri. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Lotus Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 8 minutes by car from Süleymaniye Mosque and 8 minutes from Grand Bazaar
  • Airport shuttle service available for a fee
Grand Makel Hotel Topkapi offers its guests a full-service spa and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 5 meeting rooms available. A rooftop terrace, spa services, and concierge services are also featured at the luxury Grand Makel Hotel Topkapi. Self parking is free.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Grand Makel Hotel Topkapi has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 19218
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Makel Hotel Topkapi Istanbul
Grand Makel Topkapi Istanbul
Grand Makel Topkapi
Grand Makel Topkapi Istanbul
Grand Makel Hotel Topkapi Hotel
Grand Makel Hotel Topkapi Istanbul
Grand Makel Hotel Topkapi Hotel Istanbul

Grand Makel Hotel Topkapi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 60 out of 135 reviews
Rating 8 - Good. 26 out of 135 reviews
Rating 6 - Okay. 25 out of 135 reviews
Rating 4 - Poor. 10 out of 135 reviews
Rating 2 - Terrible. 14 out of 135 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hussam Souhel

Stayed 9 nights in Nov 2025

6/10 Okay

William

Travelled with group
Disliked: Amenities
The room was decent but definitely not 5 stars. The shower did not have good water pressure, and it was hard to control the temperature. There was no soap in the shower, which was really strange. Noise was not great; doors slamming noise from the street was loud. Food, fairly typical, very nice morning breakfast buffet. Room service is not great. I ran out of toilet paper and could not use the bidet; it was not set up right in both bathrooms, very sad. The refrigerator in the room would not get cold. My room key stopped working as well several times during my stay. The in-room amenities were very poor; I would rate this overall hotel 3 stars. The staff seemed eager to help at times, but other times just really failed on follow-up. When I requested things, they just ignored me most of the time. I tried over and over with the staff to set up a Hammam during my stay, but they failed, so I had to call an outside service. There is a lot of room to improve. I was even overcharged just to get back to the airport. The cab driver said you agreed to a set fee by the hotel that is higher than what I normally charge. Be careful, do lots of research before staying here.
Stayed 7 nights in Oct 2025

10/10 Excellent

Josefina, ElPaso

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay,
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I had a great time at the hotel. Brilliant catering, helpful receptionists and excellent staff overall. I’m thankful to Ahmet and the team. I 100% recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mounia

Super clean and
Stayed 9 nights in May 2025

10/10 Excellent

KHALID AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the Topikopi.

I loved Istanbul because of this hotel.It was near from the tram station and is nice street with many nice places. I will not say much about hotel but I will say it’s 5 star. I will coming back there a gain for the sure ❤️.
Stayed 15 nights in Apr 2025

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

abdi, ROCHESTER

Stayed 1 night in Apr 2025

8/10 Good

othmane

Stayed 1 night in Nov 2024

2/10 Terrible

Betül

Stayed 1 night in Dec 2024

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Naveed

Liked: Amenities
Excellent Customer Service the staff are so friendly, especially the front desk the lady with a charming smile on her Nasim with always welcoming
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohammad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not satisfied

Reception wouldn’t leave are luggage at the reception for a little bit and didn’t bring it up to are rooms either. also beds were very small and ac didn’t work to well
Stayed 1 night in Oct 2024

10/10 Excellent

Sadegh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Grand Makel Hotel and I can't say enough good things about the experience. From the moment I arrived, I was greeted with warm smiles and a genuine sense of hospitality that set the tone for my entire stay. The hotel itself is beautifully maintained, with elegant decor and comfortable accommodations that made me feel right at home. My room was spotless, spacious, and well-appointed with all the amenities I could ask for. The attention to detail in the design and cleanliness was truly impressive. What really stood out, however, was the exceptional service provided by the staff. Every member of the team went above and beyond to ensure my stay was perfect. Whether it was the front desk staff, housekeeping, or the concierge, everyone was attentive, friendly, and eager to assist with any request. Their dedication to providing top-notch service truly made my stay memorable. The location of the hotel was also ideal, with easy access to local attractions and dining options. I appreciated the recommendations from the concierge, which led me to some fantastic local experiences. Overall, my stay at Grand Makel Hotel was outstanding, and I would highly recommend this hotel to anyone looking for a comfortable, welcoming, and well-located place to stay. The staff's commitment to excellence made all the difference, and I look forward to returning in the future.
Stayed 13 nights in Aug 2024

10/10 Excellent

Ramazan

Stayed 1 night in Aug 2024

6/10 Okay

Hikmet

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Frankie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! The AC did not work and when I asked the staff they just ignored me . The breakfast bar is disgusting and it is not a 5 star hotel!!
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with group

Grand Makel hotel

The turkish bath and massage was excellent. The girls and Ashish delivered their promise as we were told. The "private" tour that was scheduled for us on the 2nd day was not at all a tour. Therefore, We demanded our money back and after so many arguments with different members. we got it. The breakfast was excellent service and food. For the price the hotel is ok where we stayed. Thanks
Stayed 3 nights in May 2024

6/10 Okay

YAOMEI

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property condition and facilities are poor
Stayed 2 nights in May 2024

6/10 Okay

Feruza

Business traveller
Прилетела на 5 ночей , в принципе отель не плохой . Только Внутри все старое. Старый ремонт. Но! Очень хорошая локация. Пешком можно ходить . Так же в отеле есть свой ресторан . Единственное очень раздражали горничные , стучались в 8:30 утра , а так все нормально.
Stayed 7 nights in Apr 2024

8/10 Good

Joan, St. John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. However, room service needs improvent with how the food is delivered. The food should be covered in order to keep it hot. Otherwise the food was prepared well. The walls are very thin i could hear guest's conversations in the next room which kept me awake until after 2 a.m. Otherwise nice property and conveniently located to where i needed to be.
Stayed 9 nights in Feb 2024

10/10 Excellent

Sarbast

Liked: Cleanliness, staff & service, property conditions & facilities
It was soo good
Stayed 4 nights in Dec 2023

8/10 Good

Jena

Liked: Staff & service
Was my 1st stay in Istanbul having breakfast on the top floor good idea if the have windows clean so we can see the views Front desk staff smoking behind the door not bothering to come out to talk to me You can’t see the smoking you can smell it did give me very good impression sticking his head out and mumbling very sad 😞
Stayed 3 nights in Oct 2023