We had trouble finding the hotel and its reception. The first room we were given was in very poor condition, even though we were told it was clean and ready for check-in. After I complained, we were moved to another room, but it was very similar to the first. The bathroom lights didn’t work, leaving the room very dark, the TV didn’t work at all, the automatic door wouldn’t open properly, there were no pillowcases, and the furniture looked old and dusty. The staff members tried their best to help, but the cleaning standards in the building were very poor and ineffective.