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"Easy excess transport connection very good " More

By a verified traveller on Sun 18 Sep 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
€55* Per night/room 30 Mar - 31 Mar

Suite, 1 Bedroom (Additional Living Area)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed (Additional Living Area)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Holiday Inn Istanbul City, an IHG Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Chora Church. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy pizza while dining at Pizza Kitchen
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at Green Apple Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes by car from Grand Bazaar and 8 minutes from Galata Tower
  • Pets welcome for a fee

Holiday Inn Istanbul City, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Istanbul City, an IHG Hotel

Everyone (9) Couples (8)
5 out of 5
Easy excess transport connection very good

Posted by on 18 Sep 2022

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Comment from Hotel Management

19 Sep 2022 by ERKAN

Dear Valued Guest,Thank you for taking the time to write such a wonderful review. We are delighted to hear that you had a great experience at Holiday Inn Istanbul City Hotel with us enjoyed our hotel and services.We are truly encouraged by your compliments and it is my utmost pleasure to share your appreciation with our team. ,We would like to thank you for choosing to stay with us and we look forward to welcome you again soon.Best Regards

5 out of 5
I stayed 6 nights , overall very satisfied, good location, shops etc walking distance, tram stop opposite hotel , cleanliness, friendly staff, Good variety breakfast, good gym , sauna etc , I would definitely come again

Posted by on 10 May 2022

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Comment from Hotel Management

11 May 2022 by Erkan

Dear Valued Guest, Thank you so much for your feedback! We are glad you had an amazing time and hope to welcome you back again soon! Best Regards.

3 out of 5
Big Hotel and friendly staff, right opposite main tram line which leads to all tourist attractions. However service in the Hotel is very poor considering it is 5 star hotel. There was very poor to no wifi in our room and the cleaner would half the time forget restocking towel or tea bags etc. Calling the recpetion wouldnt resolve the service either as they responded slowly too unless youve ordered food. The managers there were really friendly and speaking to hem resolved the issue. Lots of cats roaming around near the pool.

Posted by , from uk on 12 Sep 2018

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Comment from Hotel Management

11 Oct 2018 by Erkan GUNAY

Dear Shabz, We would like to thank you for your valuable time to score your recent Holiday Inn Istanbul City Hotel experience and share your feedback with us. First of all, we regret that we were not able to fulfill your expectations and we would like to offer our most sincere apologies for the inconveniences caused. I have made sure to share your feedback with my team. Thanks for highlighting this to us. We hope that you will give us to opportunity to show you our improvements and to regain your faith in Holiday Inn Istanbul City Hotel at your next stay. Sincerely,

3 out of 5

Good location easy transport facility to attractions

On arrival didn't accept our booking to be bed and breakfast even though we had confirmation and had paid for it. Reception staff not very helpful and we had to contact e-bookers ourselves to sort out the problem. E-bookers were fantastic. Excellent breakfast. Beware you have to pay for use of Jacuzzi not specified. Rooms comfortable but cleanliness can lapse. We would not rate it 5 star.

Posted by on 28 Apr 2014

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3 out of 5
Ich war nicht zufrieden Ich habe suit mir jacusi rezerwirt habe nicht diese zimmef bekomen ich habe extra mer bezahlt und nie mer

Posted by on 5 Feb 2024

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Comment from Hotel Management

5 Feb 2024 by Erkan Günay

Dear Naim,Thank you very much for sharing your comments regarding your expereince at Holiday Inn Istanbul City Hotel. We truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide.Thank you again for choosing us and we look forward to welcoming you back. Yours Sincerely

2 out of 5
Es war ok

Posted by on 3 Feb 2024

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Comment from Hotel Management

5 Feb 2024 by Erkan Günay

Dear nam,Thank you very much for sharing your comments regarding your expereince at Holiday Inn Istanbul City Hotel. We truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide.Thank you again for choosing us and we look forward to welcoming you back. Yours Sincerely

5 out of 5

Posted by on 25 Jul 2022

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4 out of 5

Posted by on 8 May 2022

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4 out of 5
Allgemein sind gut ich bin mehrere Hotels in Istanbul besucht und wie die anderen bin ich zu Frieden mit dem

Posted by on 28 Feb 2022

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Comment from Hotel Management

3 Mar 2022 by Erkan

Dear Valued Guest, Thank you very much for sharing your comments regarding your expereince at Holiday Inn Istanbul City Hotel. We truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide. Thank you again for choosing us and we look forward to welcoming you back. Yours Sincerely

4 out of 5
zimmer sind ein bischen klein und renowiren ist nötig

Posted by on 3 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Erkan Gunay

Dear Valued Guest, Thank you for taking the time to provide such positive feedback following your recent visit to Holiday Inn Istanbul City Hotel. We are delighted you enjoyed everything about your stay, and I do hope to have the pleasure of welcoming you back again soon. Kind regards,

About the Holiday Inn Istanbul City, an IHG Hotel

Location Mevlana Kapi Mah., Istanbul, Istanbul 34104

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 September to 15 May:

  • Swimming pool

Property Features

Holiday Inn Istanbul City, an IHG Hotel offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Holiday Inn Istanbul City, an IHG Hotel. Self parking is free. This 5-star Istanbul hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Emniyet - Fatih Station (1.7 km / 1 mi)
  • Metro station: Pazartekke Station (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Istanbul City, an IHG Hotel offers 203 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include a bath, dressing gowns, slippers and bidets. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Pizza Kitchen – This restaurant specialises in pizza and serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a sauna and a seasonal outdoor pool.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Green Apple Wellness. Services include massages. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 1000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: TRY 350 per pet, per day
  • Maximum 1 (weight limit: 22 lb per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately TRY 300 to 450 for adults and from TRY 150 to 350 for children
  • Nearby parking fee: TRY 150 per night (3281 ft away)
  • Pet fee: TRY 350 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Istanbul City
  • Holiday Inn Istanbul City
  • Istanbul City Holiday Inn
  • Holiday Inn Istanbul City Hotel Istanbul
  • Istanbul Holiday Inn
  • Holiday Inn Istanbul City Hotel
  • Holiday Inn Istanbul City
  • Holiday Istanbul City, An Ihg
  • Holiday Inn Istanbul City, an IHG Hotel Hotel
  • Holiday Inn Istanbul City, an IHG Hotel Istanbul
  • Holiday Inn Istanbul City, an IHG Hotel Hotel Istanbul

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.