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Ortakoy Aysem Sultan Hotel

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Photo gallery for Ortakoy Aysem Sultan Hotel

Minibar, in-room safe, desk, laptop workspace
Reception
Front of property
Standard Double or Twin Room
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Mecidiye Mh. Cevirmeci Sk. No 4, Ortakoy, Istanbul, Istanbul, 34347
  • Place, Yildiz
    ‪2 min walk‬
  • Place, Bosphorus
    ‪5 min walk‬
  • Place, Ciragan Palace
    ‪12 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Ortakoy Aysem Sultan Hotel

Along with a restaurant, this hotel has coffee/tea in a common area and 24-hour room service. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Ortakoy Aysem Sultan Hotel offers 11 accommodations with minibars and safes. Accommodations offer separate sitting areas. 104-inch LCD televisions come with satellite channels. Accommodations at this 3.5-star hotel have kitchens. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Ortakoy Aysem Sultan Hotel, you're just a quick walk from Bosphorus. Features include free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Bosphorus and Bosphorus Bridge
  • Airport shuttle service available for a fee
  • Pets welcome for free
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Ortakoy Aysem Sultan Hotel.

Smoking is allowed in designated areas at this 3.5-star Istanbul hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:30 AM.
Ortakoy Aysem Sultan Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 4 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 104-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 4 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Ortakoy Aysem Sultan Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-34-0480
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ayse'M' Sultan Hotel Istanbul
Ayse'M' Sultan Istanbul
Ayse'M' Sultan
Ortakoy Aysem Sultan
Ortakoy Aysem Sultan Hotel Hotel
Ortakoy Aysem Sultan Hotel Istanbul
Ortakoy Aysem Sultan Hotel Hotel Istanbul

Ortakoy Aysem Sultan Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 116 reviews
Rating 8 - Good. 31 out of 116 reviews
Rating 6 - Okay. 13 out of 116 reviews
Rating 4 - Poor. 8 out of 116 reviews
Rating 2 - Terrible. 15 out of 116 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities
All great , friendly staff, excellent stay
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Shadia

Liked: Cleanliness
i like the hotel and very nice staff help for every think thank you
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness Friendly Location
Stayed 1 night in Sep 2023
Verified

8/10 Good

Bülent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the environment
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

ayhan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place it’s not hotel, Just poor and bad condition unexpected apartment to stay, Please be careful when go upstairs you can hitting your head to cyiling and when you get downstairs you my be falling too because no security rails either Bad -bad place to stay wast your money and crush you energy..
Stayed 11 nights in Aug 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cancelled by the hotel. To absolutely avoid

I booked the night with pay later option. Arrived at hotel at 10pm to discover that hotel side cancelled my reservation because it was « non refundable » and could not charge my card on their own. So they sold the initial room to another customer and told me they have only one room remaining which was awful (nothing like the pictures you can find on the website) after a terrible night they charged me 60€ (in cash, no credit card) for this piece of **** If you really want to stay in this hotel. Just be prepared to the unpredictable.
Stayed 3 nights in Aug 2023
Verified

2/10 Terrible

Cumhur

Disliked: Cleanliness, amenities
Rezervasyonumu yaparken otelinizin “evcil hayvan dostu” olduğunu belirttiğinizi görerek tercih ettim. Ancak otele geldiğimde evcil hayvan kabul etmediğinizi söylemeniz beni oldukça mağdur etti. Bu durum hem yanıltıcı hem de planlarımızı olumsuz etkileyen bir deneyim oldu. Ayrıca odaya giriş yaptığımızda tuvaletteki tuvalet kağıdının yarım ve eksik olması da hijyen ve hazırlık açısından hoş bir izlenim bırakmadı. Misafirlerin doğru bilgilendirilmesi ve oda kontrollerinin daha özenli yapılması gerektiğini düşünüyorum.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aycan

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

ahmet zeki

Disliked: Staff & service
Otelde rezervasyon yapmamıza rağmen oda kalmadığını söylediler ve
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Serhat

Disliked: Cleanliness, property conditions & facilities, room comfort
Yataklar üzerinde küçük küçük kıllar vardı ve ses yalıtımı çok kötüydü apartman kapısı her kapandığında ses her yere gidiyordu
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Mona El

Leuk hotelletje op een leuke plek. Mensen vriendelijk en behulpzaam. 3 persoonskamer klein maar wel netjes. Balkon was geen balkon.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Berke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaliteli bir hizmet ekibi ile misafirlerinizi en iyi şekilde ağırlıyor ve Uğurluyoruz
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Berke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ayşem sultan açıldı ilk günden beri kaliteli güler yüzlü hizmet ekibi ile misafirlerini en iyi şekilde ağırlıyor ve Uğurluyor işletme sahibi işini severek yapan bir esnaf sektöre eleman yetiştiren yüreği güzel insan Temizlikte hijyendede ön plandasınız Bu sadece benim gözümde değil herkesin gözünde öyle iyi dileklerle yorumlanıyorsunuz hep daha iyi projeler ile hayatta olun dualarımız desteklerimiz size ile sağlıkca kalın sevgi ile var olun saygı ve sevgim ile studio 37 sanat dans müzik berke bodrum yalıkavak
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Berke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaliteli güler yüzlü hizmet ekibi ile müşterilerini en iyi şekilde ağırlıyor ve uğurluyoruz temizlikte hijyendede ön planlarınız hep daha iyi projeler ile hayata olun dualarımız seninle sağlıkca kalın sevgi ile var olun saygı ve sevgim ile studio 37 sanat dans müzik berke bodrum yalıkavak
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Berke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merhabalar Ayşem sultan ailesi ve yönetimdeki kişiler resepsiyonda ki Muhammed bey en iyi şekilde karşıladı beni işletme sahibi işini severek yapan bir esnaf kaliteli güler yüzlü hizmet ekibi ile misafirlerini en iyi şekilde ağırlıyor ve Uğurluyoruz Temizlikte hijyendede ön plandasınız Bu sadece benim gözümde değil herkesin gözünde öyle iyi dileklerle yorumlanıyorsunuz tüm çalışanlarınıza ve yönetimdeki kişilere bolluk ve bereket versin sağlık huzur versin güzel Allahım hep zirvede kalmaya devam iyi çalışmalar diliyorum saygı ve sevgim ile studio 37 sanat dans müzik bereke bodrum yalıkavak
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Ecem

Liked: Property conditions & facilities
Disliked: Cleanliness
Odamız fotoğraflardakinden kat be kat küçüktü. 2 kişinin asla kalabileceği şekilde değildi. Burada kahvaltı dahil seçeneği varken otele vardığımızda kahvaltının dahil olmadığını öğrendik. Fiyat olarak çok iyiydi ama tek kişi ancak kalabilecek bir büyüklükteydi. Otelin konumu çok iyi heryere yürüme mesafesinde.
Stayed 5 nights in Aug 2024
Verified

2/10 Terrible

Hindreen

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfreundlich die Putzfrau. Wir waren eine Woche dort und es wurde nur einmal Müll weggebracht und Tücher besorgt. An letzten Tag war sie sauer wieso es so viel Müll gab.Babyberr wurde auch erst gebracht, wo sie abends vom Bett gefallen ist. Aufzug gabs nicht.
Stayed 10 nights in Jun 2024
Verified

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage mitten in Ortaköy, Besiktas. Zu Fuß sind einige Einkaufsmöglichkeiten zu erreichen sowie wenn gewünscht die Fähre. Anderweitig mit dem Taxi zu vielen Orten gut und schnell erreichbar. War jetzt das zweite Mal in dem Hotel würde es immer wieder Buchen. Personal sehr nett und hilfsbereit.
Stayed 13 nights in Feb 2024
Verified

8/10 Good

JUNGWOOK

Liked: Cleanliness, staff & service
세탁기가 있었지만 작동이 되지 않았습니다. 직원은 친절합니다. 예약한 방과 배정받은 방이 달랐지만 문제가 되지는 않았습니다.
Stayed 11 nights in Dec 2023
Verified

4/10 Poor

Khalida

Im Mai 2023 dort gewesen im September 2023 ebenso wer keine Erwartungen hat kann kann das Hotel gerne buchen Personal freundlich hilfsbereit In 5 Tagen wird das Zimmer 1 mal gereinigt. Zimmer Beschreibung Trift null auf Life Ansicht an kein Balkon Lüftung im Bad extrem laut Rezeption eben so in der Nacht kann man nicht gut schlafen Zimmer war dreckig bei Ankunft ! Taxi Service zu Flughafen überteuert würde ich niemanden empfehlen Dieses Mal sehr enttäuscht nicht nochmals
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Kursat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très familial agréable
Stayed 6 nights in Feb 2023
Verified

6/10 Okay

Necati

Liked: Staff & service, amenities
Disliked: Cleanliness
Personeel zeer vriendelijk. Echter werd er niet elke dag schoon gemaakt in ons kamer. We moesten er specifiek naar vragen. Ook kregen we niet elke keer nieuwe handdoeken.
Verified

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt hotel!

Hotellet ligger bra, tar bara några minuter med buss eller taxi till Taksim. Den också ligger väldigt nära Beşiktaş vilket är mysigt område med bra nattliv. Mycket bra för pengarna och vi hade daglig städning. Personalen pratar bra engelska och dem hjälpte oss en hel del!
Stayed 8 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum çok güzeldi, manzara da harikaydı. Ortaköy civarında o fiyatta o kalitede bir otel bulamazdım. Özellikle tuvalet ve banyo konusunda beklentimden daha iyiydi. Personeller de yardımsever güler yüzlüydü. Bir tek eksik varsa, Ortaköy semtin trafiğinden gelen rahatsızlıktır o da mecburiyet artık. Çok beğendim.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Uitstekende locatie, aardig personeel.
Stayed 3 nights in Jul 2021