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Serai Hotel

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Photo gallery for Serai Hotel

A hotel room with a large bed, a flat-screen TV mounted on the wall, a chair, and a small table with a lamp.
A modern lobby with seating areas, a decorative wall, and potted plants.
A modern hotel lobby with a glass partition, seating area, and a reception desk.
A rooftop restaurant with outdoor seating, including tables and chairs, and a blue sofa.
A modern dining area with tables and chairs, a kitchen area, and a large window offering a view of buildings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Mimar Kemalettin Mah. Mithatpasa Caddesi, Yilmazlar Han Apt No:21/101, Istanbul, Istanbul, 34130
  • Place, Beyazit Square
    ‪2 min walk‬
  • Place, Grand Bazaar
    ‪3 min walk‬
  • Place, Sultanahmet Square
    ‪12 min walk‬
  • Airport, Istanbul (IST)
    ‪39 min drive‬

Room options

View all photos for Superior Room

A hotel room with a neatly made bed, a bedside table with a lamp, a flat-screen TV mounted on the wall, and a bathroom visible through an open door.

Superior Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony, Partial Sea View

A hotel room with two beds, a sofa, a small table, and a balcony with a view.

Deluxe Room, Balcony, Partial Sea View

  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room With Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room With Balcony

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superıor Queen Room

Premium bedding, minibar, in-room safe, desk

Superıor Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Serai Hotel

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Serai Hotel offers 17 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

With your stay at Serai Hotel, you're connected to a rail/subway station and just a quick walk from Grand Bazaar. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Grand Bazaar and Sultanahmet Square
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Serai Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This Istanbul hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 81-cm LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serai Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 8)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20563
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Serai Hotel Hotel
Serai Hotel Istanbul
Serai Hotel Hotel Istanbul

Serai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lynnmaree

Liked: Cleanliness, staff & service, property conditions & facilities
We were looked after very well, the first night I found the area a bit intimidating but got used to it and thoroughly enjoyed my stay, the breakfast was very nice. I would go back there x
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

TAIYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊全体としては良い点と気になる点がはっきり分かれる滞在でした。 まず良かった点ですが、スーザンさん始めスタッフの方々はとても親切でフレンドリーで、困ったことにも丁寧に対応してくれました。 特にフロントの対応は非常に好印象で、安心して過ごすことができました。 ホテルはリニューアルされているようで、客室はモダンで清潔感があり、家具も新しく快適でした。 バスルームも整っており、全体的にきれいな印象です。 立地も良く、主要観光地や公共交通機関へのアクセスが便利で、観光には非常に適しています。 また、朝食はテラスで景色を楽しめる点や、内容自体は満足しました。 一方で気になる点もいくつかありました。 朝食は選択肢がなく、ホテル側が用意したビッフェ形式で、味の好みが細かい人によっては不満に感じる内容かもしれません。 客室は全体的に狭めで、ベッドの寝心地や枕が合わないと感じる人もいるかもしれません。 また、騒音があり夜にぐっすり眠れなかったので、静かさを重視する方には注意が必要です。 総合的には、清潔さやスタッフ対応、立地の良さなど評価できる点が多い一方で、部屋の広さや騒音、朝食スタイルには好みが分かれるホテルだと感じました。 バランスを考えたうえで検討するのが良いと思います。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels très gentils bonne du placement petit déjeuner ça va je vous remercie
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Nilay

Liked: Amenities
Anbindung an öffentlichen Verkehrsmitteln
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Khouloud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C été très bien passé la chambre est petite et la vue c pas beau mais en gros chambre propre bon rapport qualité prix
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Enes

Liked: Cleanliness, staff & service
die zimmer sind recht klein und man hat keine möglichkeit mit dem Auto hinzukommen nur mit einem Taxi oder zu fuß.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Abhijith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a convenient location to tourist attractions in Sultanahmet!
Stayed 4 nights in May 2022
Verified review

10/10 Excellent

Mohaini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel receptionist went above and beyond to assist us in finding a taxi, as we checked out on a Friday and Uber or taxi service was impossible. Both receptionists are kind, the hotel is super clean, bed is comfortable, we appreciate the elevator, the kettle for hot water(which many other hotels don’t provide) so thank you, and the hotel is conveniently located near the Grand Bazaar, tram transportation, and only a 10-minute walk from the Blue Mosque and Hagia Sofia. We truly enjoyed our stay at serai hotel! Wish we could stay longer.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely best hotel and staff!!!!

Absolutely best hotel in Istanbul , extremely nice staff very clean and fresh rooms and lobby, they let us check out later then we should and helped us a lot with everything we needed. I would definitely recommend it to everyone
Stayed 4 nights in Dec 2021
Verified review

6/10 Okay

Ahmed

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Aug 2022
Verified review

6/10 Okay

Ahmed

Disliked: Cleanliness
Stayed 6 nights in May 2022
Verified review

8/10 Good

Eren Can

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022