21 Jul 2022 by Kadir Bolat - Front Office Manager
Dear Ferit, Thank you for taking time to share your thoughts with us. We hope to welcome you back in the nearest future. Kind Regards,
27 Feb 2020 by Sihem Gunduz, PR Manager
Dear Guest, Thank you for taking the time to leave us your feedback after your recent stay. I am sorry that we did not exceed your expectations during your stay. My team and I do hope to have the opportunity to welcome you back and ensure that next time round your stay with us is memorable for all the right reasons.
27 Feb 2020 by Sihem Gunduz, PR Manager
Dear Guest, Thank you for the feedback. While it's great you enjoyed your time with us, we regret that at some points we didn't exceed your expectations. We look forward to hosting you again soon for a more positive experience. Kind Regards
12 Sep 2017 by Burcu G.
Dear'Yetkin', Thank you for taking the time to share your review about your recent stay at Sheraton Grand Istanbul Atasehir. We sincerely appreciate your feedback and happy to hear that you had a comfortable and enjoyable stay with us. We look forward to welcoming you back. Kind Regards, PA to Gm & Public Relations.
Sheraton Grand Istanbul Atasehir offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 11485 square feet (1067 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Istanbul Atasehir. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Istanbul hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Sheraton Grand Istanbul Atasehir offers 165 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
The City – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Bar – This bar serves lunch and dinner. Open daily.
Sia Lounge – Overlooking the garden, this brasserie serves lunch, dinner and light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Sheraton Grand Istanbul Atasehir offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
