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5 Oct 2019 by MANAGEMENT
Dear Our Guest Thank you for taking the time and writing such a nice review about our hotel. We are so glad that you enjoyed your stay with us and had a great time. Your feedback is very important to us as our guest satisfaction is our main priority. We hope your travel plans would bring you back to Istanbul in the future and give us another chance to welcome you. Thank you again. Sincerely Yours, Sultan Tughra Hotel
29 Oct 2023 by Sultan Tughra Hotel
Hello, we are really sorry for the problem you are experiencing. We had no information about the issue. If you had let us know, we could have helped you. We wish you a healthy day.
6 Jul 2022 by Sultan Tughra
Hello Dear Ahmed, Thank you for perfect comment. We are looking forward to see you at our hotel again.
19 Mar 2022 by Erhan
Hello Dear Daniel, Thank you very much for your valuable review. I am waiting to see you our hotel again. I hope see you again in İstanbul.
15 Aug 2021 by Management
Lieber Gast; Vielen Dank für Ihre wertvolle Zeit. Wir sind traurig über das, was Sie über uns geschrieben haben. Sie haben ein Zimmer in dieser Kategorie erhalten, unabhängig davon, welche Zimmerkategorie Sie gebucht haben. Unser Frühstück wird wie bereits erwähnt kontinental serviert, aber jeden Morgen werden zusätzliche Anfragen kostenlos serviert. Als Familie des Sultan Tughra Hotels möchten wir erklären, dass wir gegen die Einschränkung der Tierfreiheit sind. Trotz allem entschuldigen wir uns noch einmal bei Ihnen. Wir laden Sie als Gast in unser Hotel ein, damit Sie uns bei Ihrem nächsten Istanbul-Besuch besser kennenlernen können.
3 Feb 2020 by Management
Dear guest, Warm greetings from Sultan Tughra Hotel! First of all, a big thank you for choosing our hotel for your recent stay in Istanbul. We are delighted to hear that your recent stay in our hotel has left an everlasting impression on you. I have taken the liberty to share your comments with the hotel family and we are more than happy to know that we made your stay more special and unique. Since 2011 as a sultan tughra Hotel Collection, our main purpose is to make all of our guests more happier by realizing their dreams during their stay in our hotel. We strive all the time to provide a unique experience blended with friendly, attentive and passionate service and your comments tell us that we are on the right track. We pledge to improve as we grow and the entire hotel family is committed to making your future stay with us more enjoyable and comfortable. We will be here, everyready to welcome you to this amazing city and Sultan tughra hotel. Hotel Manager Mert KILIÇÖZ
15 Dec 2019 by Sultan Tughra Hotel
Dear Our Guest ; Greetings from Sultan Tughra Hotel Your review is very much appreciated, We are very happy to hear that you enjoyed and satisfied the service. It's a pleasure for us to do everything possible to create an enjoyable stay for each of our guests We hope to see you again. If we can be of assistance in the future, don't hesitate to contact us Again, thanks for taking the time and have a great day! Sincerely, Mert KILIÇÖZ
29 Apr 2019 by Hotel Manager
Dear guest; Your comments made us genuinely happy and even though we have come a long way in the journey of getting better as a crew, we would not be as successful as we are now if it wasn't for your reviews. We are known for our great location and seeing that the guests express their admiration very often, is such an amazing impact on our improvements as a hotel. We are very excited to have you here again. With My Best Wishes Mert KILIÇÖZ
19 Apr 2018 by MANAGEMENT
Dear Ardian ; Your review is very much appreciated, We are very happy to hear that you enjoyed and satisfied the service. It's a pleasure for us to do everything possible to create an enjoyable stay for each of our guests We hope to see you again. If we can be of assistance in the future, don't hesitate to contact us Again, thanks for taking the time and have a great day!
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Tour or ticket assistance, vending machine, and coffee/tea in common area are also featured at Sultan Tughra Hotel - Special Class. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Istanbul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Sultan Tughra Hotel - Special Class offers 9 accommodations with DVD players and minibars. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 8:00 AM to 10 AM.
Sultan Tughra Hotel - Special Class has a restaurant serving breakfast and brunch.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sultan Tughra Hotel - Special Class offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
