Pousada Encantos de Martinelli

2.5 star property

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Photo gallery for Pousada Encantos de Martinelli

Interior
Free WiFi, bed sheets
Exterior
Free WiFi, bed sheets
Pool

Reviews

3.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Avenida Tiziano 161, Jardim Martinelli - Penedo, Itatiaia, RJ, 27580-000
  • Place, Lelumuseo Toy Museum
    ‪11 min walk‬
  • Place, Casa do Chocolate
    ‪2 min drive‬
  • Place, Pequena Finlândia
    ‪3 min drive‬
  • Airport, Resende (REZ)
    ‪9 min drive‬

Room options

Similar properties

About this property

Pousada Encantos de Martinelli

Pousada in Itatiaia with free breakfast
This smoke-free pousada features a 24-hour front desk, free breakfast, and free WiFi in public areas.
Pousada Encantos de Martinelli offers 15 accommodations with air conditioning. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Pousada Encantos de Martinelli, you're just a quick walk from Vale do Paraíba. Free breakfast and free WiFi in public areas are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Steps from Vale do Paraíba and 13 minutes by foot from Lelumuseo Toy Museum
Free breakfast is available daily. Public spaces have free WiFi.

This Itatiaia pousada is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Encantos De Martinelli Brazil
OYO Pousada Pinhais de Martinelli
OYO Pousada Encantos de Martinelli
Pousada Encantos de Martinelli Itatiaia
Pousada Encantos de Martinelli Pousada (Brazil)
Pousada Encantos de Martinelli Pousada (Brazil) Itatiaia

Pousada Encantos de Martinelli Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

TANIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FRAUDE

Propaganda enganosa! Cheguei no hotel e o funcionário informou que não tinha parceria com o hoteis.com. Tive que procurar outro hotel depois de uma viagem super cansativa e ainda tive que pagar 4 vezes o valor!
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima experiência

Uma bagunça!!! Tive a reserva confirmada por e-mail, liguei, fiz a confirmação por telefone e quando chegamos para nos hospedar, a dona Kelly, dona da pousada, disse (Por telefone) não haver nenhuma reserva, msm estando com e-mail, número da confirmação e tendo ligado 3 dias antes e sendo confirmado. Ao entrar em contato com o site de reservas e tendo a confirmação da minha reserva, com número de confirmação, falei novamente com ela e ela disse não haver quartos disponíveis e que eu deveria ligar para o hotéis.com que eles dariam um jeito, ou seja, ela faz o que quer e não tem nenhum respeito com os hospedes. Inclusive, haviam vários hóspedes reclamando, sobre não ter toalhas e sobre as condições dos quartos. Os funcionários têm boa vontade, mas estão perdidos e sobrecarregados diante da péssima gestão administrativa. Costumo viajar com minha família e nunca passamos por isso. Ficamos das 15:30h às 19:00h no estacionamento da pousada, na chuva, negociando com hotéis.com para nos relocar. Acabamos indo para um hotel a 8 km da cidade, exautos, mas graças a Deus não tivemos nenhum problema por lá.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Propaganda enganosa, chegando lá disse que não tinha reserva, e ofereceram um lugar para ficar pelo dobro do preço!
Stayed 1 night in Jan 2020

4/10 Poor

LUCIANA

Travelled with family
Stayed 2 nights in Jan 2020

8/10 Good

Fabiana

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Atendimento bom, funcionários muito solícito, gistei muito do chalé que ficamos.
Stayed 1 night in Jan 2020