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Best Western Plus Finger Lakes Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Lobby
Hair dryer, bathrobes, towels
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • Place, Shipwreck Golf Amusement Center
    ‪5 min walk‬
  • Place, State University of New York-Cortland
    ‪3 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪10 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Lobby
HomeTowne Studios by Red Roof & Conference Center Cortland
Cortland
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 516 reviews
The price is €95
includes taxes & fees
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About this property

Best Western Plus Finger Lakes Inn & Suites

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and bathrobes. LED televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Finger Lakes Inn & Suites. During your stay, you're just a quick walk from Shipwreck Golf Amusement Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and fitness classes
  • Just a 4-minute walk from Shipwreck Golf Amusement Center and a 3-minute drive from State University of New York-Cortland
Best Western Plus Finger Lakes Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Plus Finger Lakes Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Cortland hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Best Western Plus Finger Lakes Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 431 out of 960 reviews
Rating 8 - Good. 285 out of 960 reviews
Rating 6 - Okay. 131 out of 960 reviews
Rating 4 - Poor. 71 out of 960 reviews
Rating 2 - Terrible. 42 out of 960 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, the room was clean and comfortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Comfortable stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
staff very friendly, clean rooms and free coffee!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very close to SUNY Cortland. Would definitely stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Courteous staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property nice staff will stay again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, helpful staff.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Great room - my family and I were happy.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nizarali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facility, courteous front desk staff, good breakfast, convenient location.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxing stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay and the staff was pleasant and informative about the nearby attractions and what to avoid. The stay was pleasant with good breakfast and parking availability. Worth booking for your stay!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kobie

Staff was courteous. Room was clean.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Bambie

Disliked: Staff & service
Staff were not friendly and checking in was awful. Waited over 10 minutes. She was rude to me as well as other guests. Yelling on phone as well. Not friendly. Check out with another staff was better. At least she was kind. Didn’t seem like she was happy to be working, but was nice.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

joseph

Disliked: Staff & service
There was a problem with the Expedia and the front desk they would not let me check in. I sat there for an hour waiting for it to be fixed. It was a nightmare
Stayed 1 night in Mar 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was great, never made it to the pool. We were only there to sleep, shower & Grab a quick breakfast. Staff was friendly. Would be nice to get early check in when we knew the hotel was empty. However it was perfect for our needs. Great bed, extremely comfortable, great shower,, fast internet, microwave and refrigerator made iit convenient. Room was clean and heating/cooling unit was clean (no dust). The clock was off by an hour so the first day I was off schedule but luckily it wasn’t a big deal. I reset clock alarm and clock on microwave - that’s the only thing that thru me off. We’ll stay again when we return
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
lobby was dirty elevator dirty rugs dirty the hotel was empty and were were put in a handicap accessible room with no tub just large shower that made the entire bathroom floor soaked . There was also a wash cloth left near since that was dirty as well.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hughey

Liked: Staff & service
Property needed a refurbishment
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Older lady front desk did not even greet us, not even after we did. Building is old needs many updates, bathroom shower lots of soap scum. Cleaning needs help They had very limited staff
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Karla

It was fine nothing special. Continental breakfast was cold, not a good selection and what had been cooked was not cooked enough.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort

I would stay here again.

Friendly and helpful staff, plenty of parking, quiet area. Clean . Could use better pillows!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julie

I have stayed there before and knew I would pick again. Nice and clean, comfortable beds and quiet.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was very friendly and helpful. Room was great
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and courteous
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

DOLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more updated than other properties in the area. Will stay there again.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and friendly.
Stayed 1 night in May 2025