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Best Western University Inn

2.5 star property

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Photo gallery for Best Western University Inn

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Lobby
Standard Room, 1 Double Bed, Non Smoking (Shower Only)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Ithaca Commons
    ‪4 min drive‬
  • Cornell University
    ‪4 min drive‬
  • Ithaca College
    ‪5 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western University Inn

Pet-friendly hotel with free breakfast connected to a shopping center in Ithaca
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western University Inn gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Reis Tennis Center. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Ithaca Commons and a few minutes from State Theatre of Ithaca
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Best Western University Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western University Inn also features a vending machine, express check-out, and a front-desk safe. Self parking is free.

This Ithaca hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:30 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western University Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jianghui

Stayed 1 night in Mar 2025

10/10 Excellent

yulei

good
Stayed 1 night in Feb 2025

10/10 Excellent

Ha

Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

Metroca, EDISON

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Perfectly fine for a budget stay…wonderful front desk staff and excellent breakfast offerings. Concerns: There is no security to the rooms outside of the locks within the individual rooms. Otherwise, anyone can enter the halls 24/7. Breakfast area is very congested — possibly due to the fact that there are too many tables with four chairs each and the table odd actually narrower than two chairs side-by-side. Perhaps, management should consider making some tables deuces versus four-tops to open the space a little. Beds are in a sad state — no support, at all. But more importantly, the rooms do not feel clean. We never walked barefoot. The housekeeping vacuum path is clear, as indicated by the blackness of the carpets around the walls, beside the beds, behind the door. That color Is caused by filth buildup. Management should consider inspecting rooms occasionally…gives the housekeeping staff more time to clean each room or provide more training… clean the perimeters and most importantly, while the habit is to keep the door open while cleaning, remember to shut it so you can vacuum behind it. Otherwise, linens and bathrooms felt very nice and clean. I would go back — but only when I have someone to stay with me and I have slippers for the rooms.

4/10 Poor

Rhonda

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Cornell University. Quite neighborhood. Walkable distance from a supermarket. Great continental breakfast. Very friendly staff.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom wasn’t very clean Heater worked great Shower plumbing could be more updated Fireplace was nice but electrical needs upgraded
Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Liked: Cleanliness, staff & service
Nice hotel, clean, comfortable, does the job
Stayed 1 night in Feb 2025

10/10 Excellent

Nohyul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very comfortable and convenient. All staffs were kind and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Best Western Ithaca hotel. Rooms are always clean and the entire staff are welcoming. Love the all day hot tea and coffee provided for free too all guests. Had an issue with thermostat in my room, the heat never cut off. It was stuffy and warm. Turned on the fan and AC…and they also never cut off. Difficult to regulate temperature in the room.
Stayed 5 nights in Feb 2025

8/10 Good

Sangjin, Rochester

Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to waterfalls, Cornell campus, restaurants. Our bed was comfy, fireplace and Jacuzzi were great additions. Breakfast options were great, clean and well attended. Sadly our non-smoking room and towels smelled like cigarettes. Our shower pipes were loose, drippy and hard to control temperature.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Cornell University, attractive price, clea,n and good service. No frills.
Stayed 1 night in Feb 2025

10/10 Excellent

yishi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice close to the campus and shuttle bus available!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracy

Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price is Right Hotel

This is the second time I stayed here. The best thing about this place is the location being just a 5 minute drive to Cornell University. The breakfast was good , and had a number of choices. The price was always right here. Cheap , not fancy , motel type . Had a mini fridge and microwave in the room. My only complaint about this place is, the outside doors that lead into hotel are not card locked. So anyone off the street can walk into the corridors at any anytime. Which raises security concerns.
Stayed 2 nights in Jan 2025

10/10 Excellent

yulei

Stayed 1 night in Jan 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel when the price is right. Like the 12noon check out!
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice over night stay
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025