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Emporio Ixtapa

3.5 star property

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Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All-inclusive
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪5 min walk‬
  • Place, Magic World Aquatic Park
    ‪7 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪33 min drive‬

Room options

View all photos for Double Room Superior with Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Superior with Mountain View

  • 25 sq m
  • Sleeps 4

View all photos for Room Superior with Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Room Superior with Mountain View

  • 25 sq m
  • Sleeps 3

View all photos for Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Suite Junior

  • 47 sq m
  • Sleeps 3

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(45 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.2 out of 10
Very good
(17 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

8.2 out of 10
Very good
(23 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Double Suite Junior

  • 47 sq m
  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Deluxe with Sea View

  • 25 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room Deluxe with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3

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About this property

Emporio Ixtapa

On private beach with outdoor pool, near Marina Ixtapa
Catch some rays on Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Emporio Ixtapa. During your stay, you're just a quick walk from Magic World Aquapark. Free WiFi in public areas, 2 restaurants, and 2 bars are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine at Condimento, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, massages, or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from El Palmar Beach and a 2-minute drive from Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

This Ixtapa resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Sunset Grill - This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 370 for adults and MXN 185 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 370 for adults and MXN 185 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1034 reviews
Rating 8 - Good. 276 out of 1034 reviews
Rating 6 - Okay. 105 out of 1034 reviews
Rating 4 - Poor. 44 out of 1034 reviews
Rating 2 - Terrible. 49 out of 1034 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jacqueline

Stayed 1 night in Nov 2025

4/10 Poor

Frank

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was ok but a couple hotel workers were very very rude... left hotel to enjoy the city
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacob

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and venues
Stayed 1 night in Nov 2025

2/10 Terrible

Alma, Santa Rosa

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Ocean view room was spacious, clean and the bed comfortable. Bathroom was also spacious and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was outstanding. Very helpful and professional. Drinks ver week
Stayed 13 nights in Oct 2025

10/10 Excellent

Graciela

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights from Oct.11 - Oct 15 and extended it through the 16th. We had an oveanview king room on the 7th floor. This was our 2nd year to stay here. The rooms are clean, the bathroons are generously sized, showers had great pressure. We didn't eat at the restaurants for any meals as we were visiting family and ate our meals with them. They had entertainment every night and the bartender makes a great margarita. We will definitely be staying again next year.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria Elba

Stayed 2 nights in Oct 2025

6/10 Okay

Andres

Our car was hit by another car and no one notified us causing damage we had to pay for.
Stayed 4 nights in Oct 2025

6/10 Okay

Abelardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view
Stayed 1 night in Sep 2025

2/10 Terrible

james

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not look like photos, very old and not very inviting
Stayed 5 nights in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Sep 2025

10/10 Excellent

Francisco, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Roberto

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Aug 2025

8/10 Good

Maria del Pilar Silva

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Mario, Oakland

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Emporio Ixtapa is like that relative you love to visit—but hope they’ve updated their furniture since the ‘90s. The town itself is charming, full of national vacationers enjoying the beach vibes, but the property feels a bit… vintage. Check-in was slow because our reservation didn’t include the overpriced buffet, and by the time we got to the ‘fancier’ restaurant, it had already closed. That left us with Chinese buffet night—because nothing says beach getaway like fried rice and sweet-and-sour mystery. We were a party of five (including two minors), and while the staff did their best, the overall experience felt like paying champagne prices for a soda in a can. It made us want to come back to this little-known gem of a town, but next time we’ll be checking into a place with better value and fewer throwback vibes.
Stayed 1 night in Jul 2025

10/10 Excellent

Naira

Stayed 1 night in Aug 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Rally quiet and safe
Stayed 5 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The pool areas are very clean and the pool bar was my favorite thing about the hotel. The beach area could have some more lounges or a variety of lounges and hammocks.
Stayed 2 nights in Jul 2025

4/10 Poor

Rudy

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Hiromi, ATLANTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Gladys

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Liulfo

Travelled with family
Liked: Cleanliness, staff & service, amenities
beach its the best and cervices'
Stayed 2 nights in Jul 2025