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Emporio Ixtapa

3.5 star property

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Photo gallery for Emporio Ixtapa

Relax by the resort's large pool surrounded by palm trees and sun loungers, with access to a pristine beach.
Freshly baked bread and pastries are displayed on the counter, along with a variety of bread types and baskets.
Relax by the serene pool surrounded by lush greenery and palm trees.
Experience the sleek lobby with polished floors, wooden panels, and a seating area.
Enjoy stunning ocean views from the comfort of your room, featuring a large window, a round table, and a comfortable bed.

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪5 min walk‬
  • Marina Ixtapa
    ‪19 min walk‬
  • Linda Beach
    ‪9 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.6 out of 10
Good
(25 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(21 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(16 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Experience a tropical getaway amidst lush greenery and beach access.

Las Brisas Ixtapa

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (1488)
The price is €109
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Las Brisas Ixtapa

About this property

Emporio Ixtapa

On private beach with outdoor pool, near Marina Ixtapa
Catch some rays on Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Emporio Ixtapa. During your stay, you're just a quick walk from Magic World Aquapark. Free WiFi in public areas, 2 restaurants, and 2 bars are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine at Condimento, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with detox wraps, body wraps, or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from El Palmar Beach and a 2-minute drive from Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

This Ixtapa resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Sunset Grill - This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 350 for adults and MXN 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Staff was friendly. However, Language barrier is a problem if you don’t speak Spanish. Nothing was translated in English, which was frustrating. Adult pool was filled with young children and pool toys, even sitting at the swim up bar. Likely will not return.
Stayed 7 nights in Apr 2025

6/10 Okay

Jacqueline L

Liked: Cleanliness
Stayed 7 nights in Apr 2025

4/10 Poor

Brenda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
La Limpieza es terrible, el staff todos tienen muy mala atencion, un aroma horrible las albercas no Estan limpias esta mejor el lobby Que Los cuartos uno sale con aroma a alzado.
Stayed 3 nights in Apr 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good,except the swimming pool was so dirty they needed to wash it
Stayed 5 nights in Apr 2025

2/10 Terrible

Francisco, Pico Rivera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me decepcionó mucho esta estancia. El jacuzzi estuvo roto durante toda nuestra estancia y cada vez que preguntábamos por él, los trabajadores nos decían que iban a preguntar, pero nunca nos decían nada. También se armó una pelea y mi madre casi fue golpeada por uno de los hombres, y los trabajadores no hicieron nada para detenerla. El socorrista fue el único que intentó detener la pelea. Las señoras de la limpieza fueron buenas. Las señoras de las toallas también intentaron cobrarnos por dejar cosas en las toallas, algo de lo que no nos informaron al principio. Además, todas las noches el hotel ponía música muy alta hasta muy tarde, aproximadamente a las 00:00. Me pareció una gran falta de consideración; lo entendería si fuera para eventos especiales, pero era así todas las noches. Además, la plomería no funcionaba a las 6:00 y tuvimos que llamar a la plomería. Teníamos hormigas en la habitación.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bertha, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend ! The room was clean and spacious .The food was delicious. The staff was very friendly.The location was perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

ed

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Irma

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Xochitl

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Cord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great pool and very attentive staff. Located across the street from shopping snd dining oprions. The beach is very nice. The breakfast buffet was okay, but the same everyday. I will stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Nolan

Stayed 5 nights in Apr 2025

10/10 Excellent

Kristi

Disliked: Cleanliness
Stayed 7 nights in Feb 2025

8/10 Good

Cord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The staff was friendly and helpful. Nice pool. Good location, but the breakfast buffet could use a little more variety.
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very customer oriented. Food good but was the same pretty much. Every other day the beach view snank bat moved to a non beach view location. We really like spending afternoons at a table by the beach
Stayed 7 nights in Mar 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property is exelent, and the staff too.
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Stayed 11 nights in Feb 2025

10/10 Excellent

Ari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price paid. Genuinely friendly and helpful local workers. The sea is never calm, though. You must know how to swim. Beach is just fine. Beautiful, long stretch of fine sand.
Stayed 6 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loud parties after 10 pm in the lobby. We were in the back rooms, gratefully. Those with the “best” rooms would have been right in the middle of it. The food on site was boring after the first day. But the food across the street wasn’t anything better. But it’s a beautiful area, very clean and peaceful. The beach is fabulous, very clean.
Stayed 3 nights in Mar 2025

8/10 Good

Dean Miles Simpson

Travelled with partner
Liked: Amenities
The beach chairs were uncomfortable and would like more gym equipment. The staff were great and the beach and location were great.
Stayed 7 nights in Mar 2025

10/10 Excellent

Pamela, Elk River

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Exporio. Food got a bit repetetive, but it was good quality & with being a smaller hotel/resort thats to be expected. Perfect beach and kind staff. Will return.
Stayed 7 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The food
Stayed 5 nights in Mar 2025

8/10 Good

Kelly, Spences Bridge

Liked: Cleanliness, staff & service
4th time staying, the hotel is showing its age but the staff are great and the convenience with immediate accessibility to the beach and restaurants across the street can’t be beat. Only complaint like most Mexican hotels is the buffet, we only had the European plan (breakfast included) and the food was the same for all days of our stay. But service was great
Stayed 5 nights in Mar 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before. The Emporio is a bit dated, but we don't spend much time inside, so don't really care. We chose the breakfast option this trip and it was fine. Cheaper than eating out every breakfast. Housekeeping was timely every day. The beach in this area CANNOT BE BEAT, and you are right in the middle of the hotel zone so easy walk to MANY, MANY good places to eat. Easy taxi ride to Zihua. Felt safe! Will be back in Ixtapa again!!!!!!!!!!!!!
Stayed 14 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved everything! We just wish they had an all inclusive meal plan without the alcoholic beverages for those of us who don't drink alcohol.
Stayed 14 nights in Feb 2025