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Emporio Ixtapa - with Optional All Inclusive

3.5 star property

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Photo gallery for Emporio Ixtapa - with Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Interior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪7 min walk‬
  • Place, Delfiniti
    ‪10 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(53 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(26 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Mountain View

A hotel room with a bed, a desk, a television, a framed picture on the wall, and a trash bin.

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.6 out of 10
Good
(29 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(23 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Las Brisas Ixtapa
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  • On private beach
  • Pool
  • Spa
  • All-inclusive plans available
4.3 out of 5, Excellent, 1,655 reviews
The price is €97
includes taxes & fees
7 Jun - 8 Jun
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About this property

Emporio Ixtapa - with Optional All Inclusive

Catch some rays on Emporio Ixtapa - with Optional All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa - with Optional All Inclusive offers 219 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Emporio Ixtapa - with Optional All Inclusive. During your stay, you're just a quick walk from Magic World Aquapark. Free WiFi in public areas, 2 restaurants, and 2 bars are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine at Condimento, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, aromatherapy, or detox wraps at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from El Palmar Beach and a 2-minute drive from Marina Ixtapa
Some rates at Emporio Ixtapa - with Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa - with Optional All Inclusive like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

This 3.5-star Ixtapa resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Sunset Grill - This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Emporio Ixtapa - with Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 390 for adults and MXN 235 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa - with Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 235 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa - with Optional All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1076 reviews
Rating 8 - Good. 290 out of 1076 reviews
Rating 6 - Okay. 109 out of 1076 reviews
Rating 4 - Poor. 47 out of 1076 reviews
Rating 2 - Terrible. 52 out of 1076 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Robin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We would not recommend the Emporio. We bought the breakfast inclusive package and the food was terrible. The staff were ok but not overly helpful
Stayed 7 nights in Jan 2026

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 14 nights in Jan 2026

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. We had an ocean view that was spectacular. All the staff were great, from the staff that greet you, the front desk staff, maids, and wait staff. All very friendly and went out of theirvway to help.
Stayed 21 nights in Jan 2026

6/10 Okay

Leslie, Kamsack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room had a musty smell. The HVAC system worked well, but could likely use a thorough cleaning. This older building could use some TLC. Staff were prompt to address simple repairs (ie. shower curtain rod, door lock). The food was consistent for a solid 3-star resort. The staff were excellent and very friendly. The resort is very popular with the Nationals, especially Thursday to Sunday. Lots of families enjoying the pools. Daily aquasizes involved the leader blowing a whistle way too much. This was quite annoying. The beach is excellent. Temperatures were 30 - 32 C everyday for two weeks. The numerous cabanas around the pool and on the beach had comfortable mattresses and sun protection - very much appreciated! Nightly entertainment was average at best and much too loud (maybe I’m just getting old??)
Stayed 13 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The hotel was very nice and clean. The staff was exceptional and very nice and courteous the breakfast buffet was outstanding i’m very happy with my stay there. It was my first time and I would recommend it for anybody beautiful place and the staff was amazing.
The view from my room
The view from my room
Stayed 7 nights in Jan 2026

10/10 Excellent

Israel F

Liked: Cleanliness, staff & service, amenities
Our room was excellent just the way I expected ocean view nice
Stayed 2 nights in Jan 2026

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accommodating. Rooms and hotel were well maintained. Pool area was pretty, however it was really crowded and loud. The cabanas were functional for families with little kids, but obstructed the ocean view for others.
Stayed 11 nights in Jan 2026

10/10 Excellent

Gregory Webb

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at Hotel Emporio many times and it is the superb service and attention by the staff that warrants my return to the hotel. From the bellboys and reception, to the maid service and the restaurant and pool area workers, everybody is always smiling and offering their assistance with anything that I may need or want. This serves to make my vacation stay absolutely wonderful. I particularly enjoy eating a breakfast with a beautiful view of the ocean and eating a fish or seafood dinner on the terrace of the Arrecife restaurant and admiring the starlit sky and relaxing in the tranquility of the evening. Although these highlights were somewhat interrupted, for me and the other guests, by the closure of the main buffet restaurant for two days, the staff was amazing and is to be commended in their flexibility and resilience in dealing with the uncomfortable and inconvenient situation of the restaurant painting.
Stayed 7 nights in Jan 2026

6/10 Okay

Doug

Travelled with partner
Room was decent. We opted out of the breakfast as it was crazy expensive and there really good restaurants much cheaper across the street. Even with the discount the drinks poolside were expensive. Hotel caters to a local clientele.
Stayed 6 nights in Jan 2026

10/10 Excellent

Karon Bernice

Stayed 14 nights in Jan 2026

8/10 Good

Keith

Stayed 3 nights in Jan 2026

10/10 Excellent

Reyna Maria Martinez

The staff was very helpful and polite. Food was good, the hotel it’s old but well maintained. It’s gid
Stayed 3 nights in Jan 2026

8/10 Good

Sherri

Liked: Cleanliness, staff & service
Clean room. Grt wait staff, maintenance pronto, not too large hotel. Reception don't speak much English. Entertainment is Spanish
Stayed 4 nights in Jan 2026

10/10 Excellent

Adriana

Stayed 2 nights in Jan 2026

10/10 Excellent

Cristina Porras

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The other reviews are accurate. This has been some of the most attentive and friendly service we ever received. A great value for the money. This is an older property and it shows. It is very clean but outdated. The food and drinks were good for what we paid. If you’re looking for excellent service for a good price, this is the way to go. Definitely not luxurious or prime food and drink but a great time and value.
Stayed 3 nights in Jan 2026

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the place was nice right to the ocean
Stayed 4 nights in Dec 2025

8/10 Good

ANNY JACQUELINE SOLORZANO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the Staff were the best since the beginning of the stay: very kind, attentive and respectful. Room also very clean, amenities were great. Food delicious too! I’m not giving 5 stars just because I think the amount of rooms of the hotel is not equivalent to the amenities. Even though I didn't feel crowded and the only place I felt it was in the elevator. I think ratio it’s crazy!
Stayed 7 nights in Jan 2026

6/10 Okay

Jose

Liked: Amenities, property conditions & facilities
There were some cockroaches on the room
Stayed 2 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice place would stay again
Stayed 2 nights in Jan 2026

6/10 Okay

Shelly

Travelled with partner
Disliked: Amenities, property conditions & facilities
We liked most of the staff…but… Our room was old, worn out. The whole interior needs an upgrade…public spaces as well: elevators, etc. Recreational facilities like an enormous basketball court was never used and could be changed into pickleball courts, for example, which are in high demand in the hotel next door. Missed potential. Our biggest complaint is the NOISE!! Music never ends poolside, families book private parties that overtake the place with people and excessively LOUD music that doesn’t end until midnight. The place lacks sophistication. Food is not memorable, is just OK. And, if you want to eat between 11:30-1:00 you can’t. Birds flying in restaurant, eating the scraps of food. Lounge chairs by pool and on the beach crowded together. We would not stay here again.
Stayed 6 nights in Jan 2026

8/10 Good

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We don't know spanish but all the staff were very friendly and we were able to communicate. We enjoyed our stay!
Stayed 12 nights in Jan 2026

6/10 Okay

Daren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was good, but very disappointed in the noise every evening. From 9 to 11 and last night was till 3 in the morning, loud music people yelling and screaming.
Stayed 6 nights in Jan 2026

8/10 Good

Amber

Travelled with partner
Loved the location of this hotel. Close to area restaurants. Pool area waa nice. Staff was helpful and nice as well.
View out our room window.
Pool time!
Stayed 4 nights in Jan 2026

6/10 Okay

Calvin, Outlook

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The water in the sink was hot. The water in the shower on the other hand was no where near hot. Had a cold shower everyday. The weather was fantastic. Hot everyday, lots of shops and restaurants to go to right across tge street from our resort.
Stayed 14 nights in Jan 2026