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Hotel Suites Ixtapa Plaza

3.0 star property

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Photo gallery for Hotel Suites Ixtapa Plaza

Apartment, 2 Bedrooms | Private spa tub
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Apartment, 2 Bedrooms | Living room
Check-in/check-out kiosk

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Boulevard Paseo Ixtapa Manzana 1, Lote, Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪9 min walk‬
  • Place, Delfiniti
    ‪12 min walk‬
  • Place, Marina Ixtapa
    ‪8 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • 16 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed OR 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Room

Iron/ironing board, free WiFi, bed sheets

Basic Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 3-Bedroom Apartment Standard

Iron/ironing board, free WiFi, bed sheets

3-Bedroom Apartment Standard

  • 150 sq m
  • Sleeps 12
  • Free Wi-Fi

View all photos for Single Room Standard

Iron/ironing board, free WiFi, bed sheets

Single Room Standard

  • 16 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

Outdoor pool, pool umbrellas, pool loungers
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  • On private beach
  • Pool
  • Hot tub
  • Spa
4.3 out of 5, Excellent, 1,094 reviews
The price is €121
includes taxes & fees
24 Jun - 25 Jun
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About this property

Hotel Suites Ixtapa Plaza

Along with an outdoor pool, this smoke-free hotel has a restaurant and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a convenience store are onsite.
Hotel Suites Ixtapa Plaza offers 16 accommodations, which are accessible via exterior corridors and feature ceiling fans. Plasma televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Hotel Suites Ixtapa Plaza, you're connected to a shopping center and just a quick walk from Magic World Aquapark. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at IXTAPA GRILL
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, convenience store, and a gift shop
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Magic World Aquapark and Magic World Aquatic Park
There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Suites Ixtapa Plaza. Self parking is free.

This 3-star Ixtapa hotel is smoke free.

IXTAPA GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • IXTAPA GRILL

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 400.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 400.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Suites Ixtapa Plaza
Suites Ixtapa Plaza
Suites Ixtapa Plaza Ixtapa
Hotel Suites Ixtapa Plaza Hotel
Hotel Suites Ixtapa Plaza Ixtapa
Hotel Suites Ixtapa Plaza Hotel Ixtapa

Hotel Suites Ixtapa Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 30 out of 143 reviews
Rating 8 - Good. 51 out of 143 reviews
Rating 6 - Okay. 27 out of 143 reviews
Rating 4 - Poor. 14 out of 143 reviews
Rating 2 - Terrible. 21 out of 143 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to arrive
Stayed 1 night in Dec 2024
Verified

8/10 Good

Yesenia

Excelente
Stayed 1 night in Nov 2024
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
it was noisy from the bars outside the hotel. it was very clean. great price
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Bertha

Disliked: Amenities
Right next to a sports bar. Music until 4am. Barely got any sleep
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service
Really convenient and clean. Only caveat: On weekends some rooms face a night club and the music volume makes it impossible to sleep. Take noise cancellation headphones and problem solved.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Claudia

qqqq
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Carlton

Disliked: Cleanliness, amenities, property conditions & facilities
Staff support is lacking. The room description was not correct. I waited an hour to discuss that the room.had no mini fridge , coffee maker and microwave. I had to insist that i booked a room.with these listed items. Finally after showing the listing of the hotel 3 times to the manager he moved me to a superior room next to a Night Club. He said it was closed and very quiet. At 10pm i lived in hell until 4am The next day i asked to move rooms and i needed a fridge. The manager refused. The area is not clean. The Hotel only deserves 2 stars
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Rommel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't have their own parking lot
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

pat

Disliked: Staff & service, amenities
Good location Cleaning service left the door to my room open after cleaning not unlocked wide open
Verified

8/10 Good

Miguel O campo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel limpio habitaciones comodas y ubicación aceptable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Blanca Estela

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, el cambio de toallasfue cada 3 día
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jassiel

Liked: Cleanliness, amenities, property conditions & facilities
Si la habitación ecxelente y el personal tambien
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Carlos

Dormí pésimo x los antros vecinos. La música se terminó a las 4:30 de la mañana
Stayed 1 night in Dec 2025
Verified

4/10 Poor

daniel

Disliked: Property conditions & facilities
El WiFi no funcionaba, me quejé y no pareció importarles, las dos noches no pude dormir porque a un lado hacen fiestas nocturnas a volumen muy alto.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Ana Isabel

Disliked: Property conditions & facilities
El hotel está en una zona de bares por lo que en la noche es difícil poder dormir. Las áreas comunes del hotel están muy muy descuidadas, especialmente la alberca que está terrible y no hay ni donde sentarse. Las camas están muy viejas por lo que también urge cambiarlas.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Solicité agua caliente en la regadera y los tres días que estuve me dijeron que iban a esperar al sr de mantenimiento y nunca hubo agua caliente, la regadera del baño estaba sucia, y las instalaciones se ven viejas sin mantenimiento
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aldo Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jose Manuel

Necesito factura por favor!!! Que tengo que hacer????
Stayed 3 nights in May 2025
Verified

8/10 Good

Luis Felipe

Liked: Cleanliness, staff & service
Tiene buena tarifa respecto a la habitación, es necesario mayor limpieza e higiene, seguridad.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Selene

Liked: Cleanliness, staff & service
En general está bien el servicio, es limpio, aunque es un poco diferente a las fotos, en cuanto al espacio, y lo que no me gustó mucho fue que está afuera un antro que en fin de semana se escucha toda la noche su música.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

scoth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar por el precio
Stayed 2 nights in Mar 2025
Verified

8/10 Good

DANIEL

Si buscas economía? Este es el lugar pero no pidas mucho
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Jonathan David

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel está arriba de la zona de bares, mi esposa no pudo dormir, los colchones son bastante viejos y la “televisión” es del tamaño de un monitor de computadora
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Christian Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito super comodo y acogedor Lo unico es que el aire estaba descompuesto y botaba agua pero son detalles que se solucionan facil Su atencion 10/10 super atentos y serviciales . La comida del hotel estaba 10/10 super recomendado.pronto volvere
Stayed 1 night in Feb 2025