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Hotel Aqueronte

3.0 star property

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Photo gallery for Hotel Aqueronte

A modern conference room with a glass table, blue chairs, and potted plants.
A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a dining table, and a view of the outdoors through large windows.
A spacious lobby with blue sofas, a coffee table, and a dining area in the background.
A modern lobby with a blue sofa set, a glass coffee table, and a vase with dried plants.
A modern hotel room with a large bed, a glass side table, and a view through the glass doors.

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Carretera Federal Mexico Cuautla No. 20B, Col. Las Palmas Hacienda, Ixtapaluca, MEX, 56535
  • Place, Iztaccíhuatl-Popocatépetl National Park
    ‪24 min drive‬
  • Place, Chapingo Autonomous University
    ‪34 min drive‬
  • Place, Autódromo Hermanos Rodríguez
    ‪39 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, and a wall-mounted light fixture.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a large window with blinds, and a ceiling with a blue accent.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Jetted Tub

A modern hotel room with a large bed, a glass side table, and a view through the glass doors.

Deluxe Room, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior
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  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room
4.3 out of 5, Excellent, 390 reviews
The price is €62
includes taxes & fees
9 Aug - 10 Aug
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About this property

Hotel Aqueronte

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Hotel Aqueronte offers 51 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Ixtapaluca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

You'll find features like free WiFi in public areas and self parking, plus a restaurant at Hotel Aqueronte.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • 17.8 mi (28.7 km) from Autódromo Hermanos Rodríguez and 19.4 mi (31.2 km) from GNP Seguros Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Hotel Aqueronte also features a terrace, room service (during limited hours), and discounted use of a nearby fitness facility. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ixtapaluca hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 10 AM to noon.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 10 AM to noon for a fee: MXN 150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Aqueronte

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Aqueronte Ixtapaluca
Aqueronte Ixtapaluca
Hotel Aqueronte Hotel
Hotel Aqueronte Ixtapaluca
Hotel Aqueronte Hotel Ixtapaluca

Hotel Aqueronte Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 15 out of 72 reviews
Rating 4 - Poor. 16 out of 72 reviews
Rating 2 - Terrible. 12 out of 72 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near restaurants and shops

Great hotel, exceeding our expectations after reading some of the negative reviews. We’re cyclists from Australia and found the staff welcoming and friendly. The room was spacious, had extra blankets and plenty of water bottles. A few restaurants nearby as the hotel restaurant is no longer open. We enjoyed our stay !
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Ruben

I liked that is close to Chalco. The bed didn’t have blankets nor closets.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Saúl Uriel

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Jorge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The only good thing about our stay was that the hotel staff did a good job at cleaning our rooms. The elevator broke and it was down for two days - they stuck us on the 4FL and my elderly parents and I had to walk the stairs. The Room service that they advertised to order foos was non-existent. They did not answer the phones. The wifi went out for about 3 days of our total stay which I needed to utilize for work (The reason I chose that hotel) I will definitely not be staying there again on my return visit to Ixtapaluca.
Stayed 4 nights in Jul 2023
Verified review

6/10 Okay

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Si decentes
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

ESTEFANIA

Disliked: Amenities, property conditions & facilities
Mi estadía duró 3 días . Yo pienso que su personal debería de ser más amable y inspirar confianza. No hubo mucho de eso. También las instalaciones deberían de tener mejor mantenimiento: las llaves del baño no funcionan bien , le dabas vuelta a la manija y giraba toda la llave, también solo 1 de 4 connection de electricidad funcionaba y los empleados sabían de esto. Un comentario para los managers uno busca cargar sus celulares y aparatos electrónicos eso es una cosa esencial. Me quedé hay por estar cerca a los lugares que necesitaba visitar pero no hubo mucho comodidad.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gustavo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El hotel en realidad es un motel, no cuenta con cobijas la habitación y tampoco cuenta con closet para la ropa, adicional te ofrecen un cupón para desayuno pero no tienen abierto el restaurante
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Alfredo

La atención del personal la estancia la limpieza en la habitación cómoda. Gracias
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Licia

Liked: Cleanliness, amenities, property conditions & facilities
Para pasar la noche después de una fiesta en el rumbo, estuvo aceptable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Alan Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sentí un poco inseguro dejar el auto en el estacionamiento porque no tiene un control de acceso, no vigilante y cualquier persona puede entrar al estacionamiento desde la calle. Afortunadamente no pasó nada. De ahí en fuera todo muy bien.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

ANA KAREN

Liked: Cleanliness, staff & service, amenities
Todo estuvo bien, solo que agregaría un poco más de seguridad en las puertas de los cuartos
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service
Mala atención de parte de los trabajadores poco amable la gente de la recepción
Stayed 1 night in Aug 2025
Verified review

8/10 Good

RULAS****

Liked: Cleanliness, staff & service, property conditions & facilities
Por la ubicación y evento que acudi está en una excelente parte, nunca pude establecer conexión a internet apesar de los códigos correctos, por ende el servicio de tv solo era local aéreo. Fiera de eso tuve una buena estancia y servicio.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

DEMETRIO GARCIA

Liked: Staff & service
no es un hotel familiar, le falta mantenimiento
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Vanne

Liked: Cleanliness, amenities
Le dieron mi reservación a otra persona pero todo bien
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

AMM

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, el único detalle es que la persona que nos recibió en el estacionamiento se mostró
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace falta aunque sea un ventilador y modernizar las habitaciones, pero cumple bien su propósito y pues es la mejor opción en Ixtapaluca, además es bastante céntrico.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

MARCela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es un motel no es hotel !
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Ruben

Disliked: Staff & service, property conditions & facilities, room comfort

No tiene relacion con el precio

Muy mal la atencion y no tenian restaurante lara la cena, tampoco medieron cobija y la temperaura bajo mucho en la noche
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

adriana

Disliked: Cleanliness, staff & service, property conditions & facilities
No deberian poner hoteles de paso como si fueran hoteles tradicionales
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un motel y es una porquería no te lo recomiendo

Lo primero es que es un motel, luego te cobran por pagar con tarjeta, las fotos no corresponden a la publicación, mal servicio, no me mandaron la factura, abandone la estancia al día siguiente (lo preferí) jamás imaginé que @hoteles.com ofreciera estos locales que son motel.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

lucia margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
mal lugar
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

LAURA IVETTE

Liked: Cleanliness, staff & service
El personal muy amable le tema fue que fui 4 dias y 2 no hubo internet lo cual como iba en tema de trabajo me afecto
Stayed 4 nights in Aug 2023