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Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

Exterior
1 bedroom, premium bedding, down duvets, desk
Exterior
Exterior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down duvets, desk

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with free parking
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands, and a front-desk safe are onsite. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Jackson by IHG. Free self parking, laundry facilities, and a seasonal outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • 9 minutes by car from Tanger Outlets and 12 minutes from Veterans Memorial Park "The Flame"
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in a common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front-desk safe, and an elevator. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 27 and close September 30.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 300 reviews
Rating 8 - Good. 46 out of 300 reviews
Rating 6 - Okay. 11 out of 300 reviews
Rating 4 - Poor. 8 out of 300 reviews
Rating 2 - Terrible. 11 out of 300 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the friendly staff, they made the stay so accommodating. rooms were comfortable and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda K

Stayed 1 night in Nov 2025

6/10 Okay

carol

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was easy to get to, grounds were clean as well as the lobby and room. We arrived past 10 pm, there were no luggage carts available. The clerk said someone just checked in and I could go try and find it. I wasnt going to roam around a three story building looking for a cart at that time of night. Had to make several trips to carry baggage, ice chest and groceries. The refrigerator in the room wasn't cooling, ice maker didn't work and was making a noise like a motorcycle taking off. Told the day clerk the next day. Clerk advised his maintenamce man hadnt made it to work but he would leave a work order. Refrigerator never looked at. Never cooled and made the noise all night long. Reminded the same clerk as we were checking out that the refrigerator wasnt working and needed to be looked at. There were 5 luggage carts available when we checked out, not sure where all 5 were when checking in. The desk clerks werent very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, wonderful location and the most friendliest employees!! I actually became a member from this experience!! Wonderful service!!
Stayed 2 nights in Oct 2025

8/10 Good

Terry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I get that room service was once a weekly. But the room was never serviced throughout my stay. Late Friday, October 3, my card keys were inactivate for some reason (I had been doing laundry). The associate on duty was gracious enough put my clothes in the dryer. And restoring my access.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will be back! Had a small hiccup at no fault to the hotel and they fixed it. All the ladies were super nice and great customer service!
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and bed was comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Sherry

Travelled with family
Disliked: Staff & service, amenities
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
Stayed 1 night in Sep 2025

10/10 Excellent

Krairoong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean, nice and friendly staff especially house keeper Amy.
Stayed 1 night in Sep 2025

10/10 Excellent

Shera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & easy

Clean...very clean! Check in easy. Rooms spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael Ann

Liked: Amenities
Clean, clean, clean! Great coffee, close to hwy, quiet, safe.
Stayed 1 night in Sep 2025

2/10 Terrible

Kendry

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalie

Travelled with family
Liked: Property conditions & facilities, room comfort
Clean and comfortable. Full kitchen was very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only needed a room for a few hours to sleep before an early flight out of Atlanta. The staff were very nice and friendly. The front desk staff told me exactly what to do for check out and my stay was very smooth. If I ever need a room again in the area I will be planning to stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kimberly, JACKSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this property we would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Description not 100% accurate

On Hotels.com it showed a picture of a kitchen but didn't list it in amenities. They are an extended stay so there is a kitchen in the rooms, which we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Victoire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025