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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds
Front of property
Free daily on-the-go breakfast
Business centre
Gym

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Countryside Inn and Suites

Hotel with free parking, near Keeley Park
Along with a 24-hour business center, this smoke-free hotel has a microwave in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the free breakfast at Countryside Inn and Suites. During your stay, you'll be within walking distance of R.A. Greene Park. Free WiFi in public areas, free self parking, and a 24-hour business center are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Guests speak favorably about the breakfast and the clean accommodations
  • 5 minutes by car from Keeley Park and 5 minutes from Michigan Theatre of Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Countryside Inn and Suites also features a vending machine, concierge services, and laundry facilities. Self parking is free.

This Jackson hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 9.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 341 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 116 out of 1004 reviews
Rating 2 - Terrible. 116 out of 1004 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Clinton

Disliked: Cleanliness, staff & service, amenities
Room was sub par, bedding was all stained.
Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 2 nights in Nov 2025

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled like mildew. One ice machine on the first is all that worked. Same w the vending machines. Carpet looked like it was 30yrs old. We had to get our key card renewed daily because they were worried that someone else might get in our room. Not sure how or why that would be a problem.
Stayed 6 nights in Oct 2025

4/10 Poor

Julie

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty and did not have a mini fridge as stated. sticky rodent traps in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Darrell

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was great as was the staff. My problem was I was told to leave my credit card number to book the room and when I arrived I could use any means of payment I chose but they would not allow me to pay cash. They said my card had already been charged and they couldn’t change it.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 2 nights in Oct 2025

6/10 Okay

Tim

Liked: Staff & service
Desk staff were informative and polite. The room was neat but not polished. It was a chilly night and the heat in the room didn’t work. Nor was there a remote for the tv. We were tired so we just crashed and left in the morning.
Stayed 1 night in Nov 2025

2/10 Terrible

mary

Disliked: Cleanliness, property conditions & facilities
I found a vap pen in my room so clearly the room hadn’t been cleaned well. There was also a partially eaten chicken nugget in the hallway.
Stayed 1 night in Oct 2025

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities
The pool was down, the hotel was dirty, there was a. Awful smell. Our room was dirty, there was feces on the wall and the towels were dirty and stained. We only stayed 1 night and left to go somewhere else. Please send refund ASAP.
Stayed 3 nights in Oct 2025

4/10 Poor

Paige

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty tub didn’t drain bugs in our room Breakfast was ok
Stayed 1 night in Oct 2025

10/10 Excellent

George

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was really nice and clean. Staff, helpful and the breakfast good. The breakfast area was well maintained, bright and clean. Will stay there again.
Stayed 1 night in Oct 2025

2/10 Terrible

Blake

Bathroom leaks
Stayed 3 nights in Oct 2025

4/10 Poor

Jamie

Disliked: Cleanliness, amenities, property conditions & facilities
Biggest thing....Toilet didn't work. Place unkempt
Stayed 1 night in Oct 2025

2/10 Terrible

Tammy

I booked this stay on Expedia and when I arrived at the property, I was told they were fully booked and could not honor my reservation.
Stayed 1 night in Oct 2025

2/10 Terrible

Kathy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Demolition in front of hotel, not one crin hotel parking lot, no one at front desk (unmanned, you have to call a number, and wait up to 5 Poor lighting in area. Did not check in, called Expedia via chat, they said up to hotel to accept cancel). Waited again for a man to come back to front desk…he says I didn’t check you in so you won’t be charged). We went elsewhere
Stayed 1 night in Oct 2025

10/10 Excellent

jerry

Stayed 1 night in Oct 2025

8/10 Good

Tomm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking lot light shone into the room and there was no blackout shade
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Stayed 1 night in Oct 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Staff & service
We arrived at 8:30 pm and were told our room was not ready. It had not been cleaned yet. It would be 10 to 15 minutes. It took approximately 30 minutes before we are in our room with no apologies from staff. They said they just got kind of busy and forgot we had paid for our room over a week in advance to wait in the lobby coming back from the wedding exhausted and tired
Stayed 1 night in Oct 2025

4/10 Poor

Jeffrey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Was a terrible night. Barely got sleep because they rented a room across from me to a person with a loud barking dog, all night for hours. Never had an experience like that
Stayed 1 night in Oct 2025

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has declined since the pictures were taken. The pool was clearly not in use for a while and the fitness center was dirty. The sheets and towels were stained. The bathroom had broken light fixtures and could have used a deep clean. We were very disappointed in our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

6/10 Okay

Brody

Stayed 1 night in Oct 2025

4/10 Poor

Tempa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, I booked a 3 night stay in a deluxe king room and got a full instead the room keys didn’t work I had to go the the front dest 3 times to reactivate them, the pool, hot tub and gym were all closed for maintenance the vending machines were all out of stock the room smelled of smoke and mold the curtains were missing so the light outside shined in the room all night and no one came to clean the room or replace towels and toiletries the sheets were stained I do not recommend booking here
Stayed 2 nights in Oct 2025