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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds
Gym
Front of property
Free daily on-the-go breakfast
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Tru by Hilton Jackson, MI
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,001 reviews
The price is €86
includes taxes & fees
3 Apr - 4 Apr
Tru by Hilton Jackson, MI

About this property

Countryside Inn and Suites

Along with a 24-hour business center, this smoke-free hotel has a microwave in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the free breakfast at Countryside Inn and Suites. During your stay, you'll be within walking distance of R.A. Greene Park. Free WiFi in public areas, free self parking, and a 24-hour business center are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Guests speak favorably about the breakfast and the clean accommodations
  • 5 minutes by car from Keeley Park and 5 minutes from Michigan Theatre of Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Countryside Inn and Suites also features a vending machine, concierge services, and laundry facilities. Self parking is free.

This Jackson hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Shuler

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor service avoid if possible. Front clerk was never available and did not answer the phone. One guest waited 45 minutes. Lied about extra pillows in the room. Elevator smelled like urine. Do these franchises ever train their franchisees on how to run a motel?
Stayed 1 night in Dec 2025

10/10 Excellent

guang

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, amenities
Worst experience ever mold everywhere. The whole hotel stunk so bad it got into my clothes. I had to go straight into the wash as soon as I got home. This hotel should not be open till the public until serious issues are fixed Not to mention the picture in the front of the hotel said Hampton and it was not a Hampton. I would like a refund how do I go about that?
Stayed 1 night in Dec 2025

6/10 Okay

Carrie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Dec 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in horrible shape. The halls and room smell of weed, it’s run down. No towels or washcloths in the first room I was assigned. First room also had a broken window and wasn’t clean. 2nd room has what appeared to be blood on the pillowcases. Front desk was hard to get in touch. This place should be shut down it’s so awful!
Stayed 2 nights in Dec 2025

6/10 Okay

Lawrence

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
room was ok but the parking lot was very icy my girl friend fell going from car to building
Stayed 2 nights in Dec 2025

2/10 Terrible

Kate

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was neglected. The sheets and bed were clean, but thats about it. There was dog/cat food in the corner by the bed, animal hair all over the base of the bed, and moldy caulk around the base of the shower. The light in the bathroom was not working so they put in a lamp, the curtain was busted so we had to finagle it to get it closed for privacy, and a mouse trap outside our room door. It looked like the carpets had not been vacuumed in days/weeks, and the walkways were not properly cleared of ice and snow for safe walking to and from hotel. My one child slipped and fell, my other child was crying because she didn't want to stay in the room, my daughter in law had an allergy attack because of the animal hair/mold. At the desk when we checked in there was a sign: ice machine on third floor out of order, the vending machines, out of order, the pool under maintenance. For the price I paid, was expecting a little more.
Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
After checking in first rooms heat didnt work. Second room lamp didnt work and bed was awful. We went to tell the front desk and had to wait 40 more mins to get established in another room but after waiting for him to get done arguing with a customer that couldnt pay. I just paid 140$ for this w my dogs. Was given the light bulb to change myself. Took from 4 to 630 pm to finally settle in. At 1030 pm someone walks into our room im guessing house keeping as they were still in room's. No sorry no nothing. 1 am my room key isnt working anymore. I will never and i do mean never stay here again. I have a huge following on social media and will be warning others as well not too. This is my third stay and this was the worst. They didnt even offer to make anything right. Despicable
Stayed 1 night in Dec 2025

8/10 Good

Davetta

Stayed 1 night in Dec 2025

8/10 Good

Jacqueline

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Rick

Stayed 1 night in Nov 2025

2/10 Terrible

Leanne

Disliked: Cleanliness, amenities, property conditions & facilities
No shower curtain, pool was closed, breakfast very disappointed. Fire alarm goes off at 6am. Kids running above us all night. Smelled like marijuana. Not good front desk service.
Stayed 1 night in Nov 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities
This place was horrible. Garbage piled up in hallways everywhere; free breakfast was a joke - what they had was inedible and they ran out of everything each morning: no milk, no fresh bread, no oj, no waffles. The room was clean, but the toilet was clogged for the entire stay; the bathtub had no safety strips; there was no service for my entire stay. Terrible long-term housing residents who partied all night and played BB in the hallways and in the room above me. Worst experience ever.
Stayed 3 nights in Nov 2025

2/10 Terrible

Muriel

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property was dirty and unkempt
Stayed 1 night in Nov 2025

10/10 Excellent

Yetxi

Stayed 1 night in Nov 2025

6/10 Okay

Lawrence

Liked: Cleanliness
Staff were hard to find Breafest just ok
Stayed 2 nights in Nov 2025

4/10 Poor

Donald

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was out of service building old and poor repair the room was reasonable but no shower curtain just minor things
Stayed 1 night in Nov 2025

8/10 Good

scott

Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

6/10 Okay

Jarrod

Travelled with family
Liked: Staff & service, property conditions & facilities
Breakfast was fresh
Stayed 1 night in Nov 2025

8/10 Good

Melissa

The room was comfortable and the breakfast was adequate and well attended to. The hallways and stairwell smelled of stale smoke. The floors could use extra vacuuming. The bathtub area could use some maintenance, as there was mildew on the ceiling and caulking, which needs to be redone. The listing should be changed to reflect that the pool area in closed for maintenance. There were several items around the hotel that are also out of order, which is discouraging.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Amenities
Pool was closed. Fitness room was closed. Breakfast was quite underwhelming. Homeless people were camped out in the back staircase charging phones. The second floor smelled of cigarette smoke.
Stayed 1 night in Nov 2025