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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Breakfast and dinner served, American cuisine
Exterior
Lobby lounge
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
200 Campbell Oaks Dr, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪3 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Desk, blackout curtains, iron/ironing board, free WiFi

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, (482)
The price is €107
for 1 room
includes taxes & fees
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About this property

Courtyard by Marriott Jackson

Hotel in Jackson with a fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Jackson offers 91 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Jackson. During your stay, you'll be close to Old Hickory Mall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from West Tennessee Healthcare Sportsplex and a few minutes from Old Hickory Mall
  • Pets welcome for a fee
Courtyard by Marriott Jackson offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 689 square feet (62 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Courtyard by Marriott Jackson. For a fee, parking is available.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 per person
  • Uncovered self parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lara

Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff demonstrated exceptional courtesy, helpfulness, and accommodation. We traveled to attend a funeral, and the staff surpassed expectations in supporting our family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cat, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, very clean. Best breakfast I have experienced not just in any Best Western, but in any hotel I have ever stayed in! Very reasonably priced. Shuttle service offered every 30 minutes to and from the airport. Too bad I don’t pass through here more often. This is easily 5 stars!
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay.

Myself and about 20 family members stayed here to see family nearby. It was a great experience from start to finish. After learning we were in for a funeral staff were even more kind and accommodating. Having the fire pit and chairs out back were perfect for us to gather at the end of each night. Rooms were clean and very spacious. Only thing missing was free breakfast, but there are plenty of restaurants to choose from nearby.
Stayed 3 nights in Mar 2025

6/10 Okay

Virginia

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I stayed 3 nights for a family funeral. Room size was a bit small, but beds were comfortable. The air conditioning unit didn’t seem to work so well so the room was a little humid. The bathroom had a strong urine odor. We had a tv, microwave, and mini fridge which was nice. Some of the amenities were a pool, gym, and outdoor patio with a nice electric fire pit. There is a Starbucks inside. Breakfast was available for a fee of I believe $8 so we decided to visit a local restaurant instead. I also have never been charged for parking at a local hotel, like a resort would have.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Nelle

Stayed 1 night in Mar 2025

10/10 Excellent

Taronta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sheena

Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Staff was nice and rooms were clean. Hall ways and rooms need updating. The refrigerator did not work, my drinks and food got hot.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent- staff was exceptional 😉
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, great staff, small cafe on site offering convenience and good meals. Stayed for business travel and will stay again when in the area.
Stayed 2 nights in Jan 2025

6/10 Okay

Andrea

Check-in was fine. The sofa and ottoman were dingy/dirty. Ready for bed, we pulled back the comforter to find 2 strands of hair...disgusting! We are not eager to return to this property.
Stayed 1 night in Jan 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was great, but the Wi-Fi was terrible, we didn't get a password and the conference WiFi was so weak. The nearby restaurant suggestion list needs to be updated.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, bed was comfortable, and hotel was clean. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Edward

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were good, night front desk lady nice and helpful. But it seems overpriced for you get, public rest room was actually kinda dirty. No complementary breakfast; and they really over charge for having a small pet dog, twice other locations going rate.
Stayed 1 night in Jan 2025

10/10 Excellent

Nara

Travelled with partner
Friendly staff; clean facilities.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024