6/10 Okay
Timothy
6 Aug 2025
Liked: Cleanliness, staff & service
Mixed Bag
The location was perfect, tucked away in the foothills of the mountains with spectacular views. I love that this is a historic hotel, one of four remaining of the grand old wooden hotels in the White Mountains. The lobby, restaurant and bar was beautiful, well appointed and recently updated without ruining the historic charm. The rooms on the other hand really need to be updated. We had a king suite and the living room looked like it was last updated on 1975. The sofa and chairs we extremely uncomfortable. The bedroom was the same, badly in need of a quality update. Nowhere to plug into next to the bed, just two prong extension cords running under the bed. The bathroom as OK, missing handle for the crank window, no hook for a hand towel, the tub was chipped and the shower had no adjustments. Fire hydrant on or off were the choices. The pool was attractive but freezing. We had dinner one night, it was a mixed bag, good rolls and salad but the salmon was mushy and over cooked, I think it was frozen. Unfortunately, the coffee was horrible, worse than horrible and the breakfast buffet was kind of a bad joke. We wanted to love the place and parts of it we did. The staff was fantastic, 100% rating for everyone we encountered but if they can't improve on the food and room experience I suspect they will be going out of business within a few years.
Timothy
Stayed 3 nights in Aug 2025
