Hilton Jackson

3.5 star property

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Photo gallery for Hilton Jackson

Room, 1 King Bed, Accessible, City View | City view
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Meeting facility
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1001 E County Line Rd, Jackson, MS, 39211
  • Place, Tougaloo College
    ‪3 min drive‬
  • Place, Woodworth Chapel
    ‪3 min drive‬
  • Place, Boddie Mansion (Tougaloo Mansion House)
    ‪3 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed, Accessible, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

7.0 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 2

King Room

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 4

1 King Bed With Queen Size Sofabed

  • Sleeps 3

King Room With City View And Roll-in Shower-Mobility Accessible

  • Sleeps 2

Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

2 Queen Beds Corner Room

  • Sleeps 4

Room With 2 Queen Beds-Mobility Accessible With Roll-in Shower

  • Sleeps 4

Corner King Room with Sofa Bed

  • Sleeps 4

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About this property

Hilton Jackson

Hotel with 2 restaurants, in the vicinity of Mississippi Crafts Center
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and conference space. Housekeeping is available on request.
Hilton Jackson offers 276 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Jackson. During your stay, you'll be within walking distance of Woodworth Chapel. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Fitzgerald's
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Mississippi Crafts Center and 9 minutes from Mississippi Trade Mart
  • Pets welcome for a fee (restrictions apply)
Hilton Jackson offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 19154 square feet (1779 square meters) and includes a conference center. The business-friendly Hilton Jackson also features shopping on site, a porter, and an ATM. Self parking is free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Fitzgerald's - This bar specializes in Regional cuisine.
Drago's Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
Wellington’s - This restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 to 23.95 for adults and USD 11.95 to 23.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Drago's Seafood
  • Fitzgerald's
  • Wellington’s

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (19,154 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1984
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 23.95 for adults, and USD 11.95 to 23.95 for children
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Jackson
Hilton Jackson
Jackson Hilton
Hilton Jackson Hotel Jackson
Jackson Hilton Hotel
Hilton Jackson Hotel
Hilton Jackson Hotel
Hilton Jackson Jackson
Hilton Jackson Hotel Jackson

Hilton Jackson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 103 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Michelle

It wasn’t a memorable experience
Stayed 5 nights in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Vaughn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Chester

Travelled with family
The desk chair is in need of replacement. And there was a roach in my shower.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chady

Liked: Amenities, property conditions & facilities
Clean good customer service
Stayed 1 night in Jul 2025

6/10 Okay

Shuanita

Business traveller
Liked: Staff & service

1st Time Staying Here...Ok for business "day" trip

The hotel stay was good overall with customer service receiving the highest ratest. The hotel is outdated and could benefit from updates to the bathroom and hotel room. Air condition unit was also not working to his most optimal level. This was my first time staying at this Hilton.
Stayed 1 night in Sep 2025

6/10 Okay

Diann

Travelled with family, Travelled with group
Liked: Staff & service
The building was beautifully designed and our handicap accessible room and bathroom were spacious, but the walls, carpet, dining chairs and elevators are in need of some updates.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyra

Stayed 1 night in Sep 2025

8/10 Good

Tammy

Stayed 1 night in Sep 2025

10/10 Excellent

Leah, Perris

Stayed 2 nights in Aug 2025

6/10 Okay

Cari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiinylo

Stayed 1 night in Jun 2025

10/10 Excellent

Shantel

Stayed 2 nights in Aug 2025

8/10 Good

Betsy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the property felt saft.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Not a great location. Pretty isolated
Stayed 2 nights in Aug 2025

10/10 Excellent

Bradterio, Byram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for a conference. A couple of the conf rooms were too warm. Other than that, great stay. Staff very friendly and accommodating
Stayed 2 nights in Aug 2025

6/10 Okay

Mario

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This was a nice hotel about 30 years ago. Service was excellent as was the food. That said the Hilton Standard is questionable. This place is in desperate need of a renovation. Chairs everywhere are old and peeling. Poor lighting and drab. Wish I could’ve stayed in the 90s it must’ve been something
Stayed 2 nights in Aug 2025

6/10 Okay

Lee Ann

Disliked: Property conditions & facilities

Good location

Older hotel… good location, close to dining and shopping
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Every time I drive cross country I stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

George Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

8/10 Good

Dedra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Cara

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay at this Hilton again

Poor quality of rooms for the price . The guest room we were given 318 was musty smelling, the bed coverings were damp t to the touch & the a/c unit wasn’t working, the bathroom had a wall fixture that was hanging off the wall. We were moved across the hall. Room 323 was a little better, at least the a/c worked. But the room still has a musty smell, the bathroom wasn’t very clean, the beds were not comfortable, and the tv was missing its cable so the tv wouldn’t work. All in all was not a favorable stay and will not choose this hotel to stay in again.
Stayed 1 night in Aug 2025

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025