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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Desk, laptop workspace, iron/ironing board, free WiFi
A lobby with a fireplace, seating area, and a reception desk.
Room amenity
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3506 Oneil Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪2 min drive‬
  • Place, JAX 60
    ‪3 min drive‬
  • Place, R.A. Greene Park
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV on a dresser, a desk with a lamp, and a door leading to another room.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Jetted Tub

A hotel room with a bed, a TV, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a TV, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with two beds, a television, a desk with a lamp, and a door leading to another room.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Queen Beds)

7.8 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a television, a desk with a lamp, and a door leading to another room.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a bed, a TV on a dresser, a desk with a lamp, and a door leading to another room.

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

A hotel room with a bed, a TV on a dresser, a desk with a lamp, and a door leading to another room.

Suite, 1 King Bed, Jetted Tub

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV on a dresser, a desk with a lamp, and a door leading to another room.

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

A hotel room with a bed, a TV on a dresser, a desk with a lamp, and a door leading to another room.

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a television, a desk with a lamp, and a door leading to another room.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a television, a desk with a lamp, and a door leading to another room.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Specialty)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a bed, a TV, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, a TV, a desk with a chair, a lamp, and a window with curtains.

Suite, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a TV, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Jackson by IHG

An indoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Jackson by IHG offers 78 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson by IHG. During your stay, you'll be close to JAX 60. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Jackson Crossing Mall and a few minutes from JAX 60
Holiday Inn Express & Suites Jackson by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Jackson by IHG also features a vending machine, laundry facilities, and express check-in. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 634 reviews
Rating 8 - Good. 196 out of 634 reviews
Rating 6 - Okay. 58 out of 634 reviews
Rating 4 - Poor. 24 out of 634 reviews
Rating 2 - Terrible. 19 out of 634 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
Great rooms, great breakfast, and very helpful and friendly staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional front desk, housekeeping staffing friendly, and a good location. 24 hour coffee availability is a plus.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Art

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff was very friendly and the breakfast was very good!! This hotel was close to everything, food, shopping and the bowling alley!!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms. Perfect for what we needed.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Breakfast hot; staff welcoming and accommodating. Not luxurious but great for travel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was wonderful
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, very comfortable. Staff was nice and helpful. Breakfast was great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. The room was clean and breakfast was great.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly and breakfast!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Lauren

Liked: Staff & service
Friendly Staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
The room, lobby, and pool area were all clean. The staff was so helpful and friendly. Would definitely hear again. Good breakfast! Thank you!
King suite with jetted tub
King suite with jetted tub
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
we enjoyed the breakfast, and the location of the property.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking and the heating system worked great in the room. Very clean. Good pool for the kids but they do not have a hot tub. There is a Culvers across the street and a Olive Garden next door. Both are a minute walk away. Lots of shopping within a 2 minute ride not to mention pretty much anything you fancy for a meal. I would recommend this property.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff very nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff is so friendly!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, quiet and several food options within walking distance.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Kendra

Liked: Staff & service, property conditions & facilities
The breakfast was wonderful and kept stocked and clean. Front office staff was welcoming and kind. There was a snafu with our reservation and they were helpful and apologetic. The room itself left a lot to be desired. There was leftover food under the pull outcouch, the corners of the room were dirty and had pieces of the drywall on the floor. The chair was stained with something orange and flipping the cushion didn't make much of a difference. Overall, breakfast and the staff (front desk and breakfast attendant) made this stay good. The room could've used some TLC.
Stayed 1 night in May 2026
Verified review

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
the room was clean and comfortable
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Updates to hotel
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Audrey

excellent staff and very clean hotel! the breakfast was awesome and I appreciated the hard worked staff keeping the place in tip top shape.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025