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Residence Inn Jackson

3.0 star property

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Photo gallery for Residence Inn Jackson

Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Exterior
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Gym

Explore the area

Map
126 Old Medina Xing, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪5 min drive‬
  • Casey Jones Village
    ‪6 min drive‬
  • The Ballpark at Jackson
    ‪7 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, (960)
The price is €112
for 1 room
includes taxes & fees
12 May - 13 May
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About this property

Residence Inn Jackson

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Jackson. During your stay, you'll be close to West Tennessee Healthcare Sportsplex. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from West Tennessee Healthcare Sportsplex and 5 minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 8:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 278 out of 457 reviews
Rating 8 - Good. 81 out of 457 reviews
Rating 6 - Okay. 39 out of 457 reviews
Rating 4 - Poor. 20 out of 457 reviews
Rating 2 - Terrible. 39 out of 457 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Queen

Travelled with family
Disliked: Property conditions & facilities
Bed too soft, one side of bed felt like a sinkhole when you lay down. The cooked breakfast was horrible. I will not recommend nor stay here again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and when we went to our room the smell of chlorine was overwhelming. You could smell it, it burned your eyes and you could actually taste it. My wife is allergic to chlorine and as soon as we opened the door to the room her throat started to swell up. UNACCPTABLE to say the least.
Stayed 1 night in Apr 2025

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lajoyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Habiba

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very clean, safe and convenient for my travels. I would stay here again for sure.
Stayed 1 night in Apr 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Very friend staff. Great breakfast options. We enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for one’s night or onecweek

We were very impressed with the room and all round service. For a one night stay with a couple and another adult the 2 bedroom was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Spacious, comfy, clean room. Breakfast had a lot of good choices.
Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

JESSICA, Des Plaines

Travelled with family
Disliked: Staff & service
Rude lady at check in and out! Room for price should have been better. Stains on couch. No pull out couch bedding. Dirty fridge and tables. Cracked bathroom sink. Best things was breakfast! Delicious and lots to choose from.
Stayed 2 nights in Mar 2025

4/10 Poor

Shaina

Travelled with family
Disliked: Cleanliness
Properly clean cigarette ashes when someone smokes in a room as well as spray for bugs one was in my bed when checking in!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Stayed 1 night in Mar 2025

2/10 Terrible

Dianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Residency Inn Has Gone DOWN

The room had dirty pans and pots. The bathroom tub didn’t have tube , was missing from the tub. The bath ceramic had came from the lower wall. The ice maker in the refrigerator it didn’t work at all and there was no ice tray to make ice. The Assistant that watched over watch over while the Manager was on vacation. Told me on the phone that she already has that particular room waiting for me, knowing it had all those issues. She knew room 305 had issues when she assigned it to us. Even though it was just a one night stay over. Also once you check out the room the Mgr Assistant will not release your incidental fees back to you 3 days after you have left from their facility. Assistant Mgr, likes to hold on to it, hoping you will forget it!
Stayed 1 night in Mar 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor housekeeping but otherwise great

Check in was quick and easy. Staff was very friendly and welcoming. Good variety for breakfast. Housekeeping never came to our room so we didn't have clean towels, toilet paper was low, garbage was not emptied, bed not made (no big deal for the bed)
Stayed 2 nights in Mar 2025

2/10 Terrible

Koretha

Disliked: Cleanliness, property conditions & facilities, room comfort

A human being

Furniture had bad shot on it, the water in bath tub wasn’t go out, I asked for sheet on put over the nasty couch the receptionist told me to come and get it, no big towels I was told to come and get the them, the towels in kitchen was old and dingy, dishes in cabinet was not organized, fridge was not getting cold, I just hated my sta come stay, the reception had a bad attitude
Stayed 1 night in Mar 2025

4/10 Poor

Robin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Terrible. Needs a new mattress
Stayed 1 night in Mar 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boston's Spring Break

Spring Break is different for all children. But, my godson is not hard to please. Some time away from home at a nice hotel with a pool, and he's in heaven. Not to mention, he has his own pool at home. It's just different for him, and he enjoys it. His grades were good and he improved from 91% to 95% from the previous semester. His Spring Break request was a road trip. We chose Residence Inn because we wanted to still have that feel of home, to be able to cook, etc. Thanks for a great experience and a great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Brent, Douglasville

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff and hotel I've stayed at in a long time

We enjoyed our stay! The man at the front desk that checked us in was super polite, down to the maintenance man that went out of his way to bring my 6 year old some ketchup! Wish I would have gotten their names!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

kenya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Everything was good with the stay only had a issue when ceiling started leaking not sure if was cooling system or what it got very bad but everything else was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

The hotel was great, immaculate, the rooms with the kitchen was an added bonus as we spent a week here, didn’t have to go out to eat every night! Breakfast was a great selection and different each morning, not just scrabbled eggs! The staff were so friendly always with a smile no matter if you were coming in or going out, helpful with any questions and genuinely didn’t mind talking to you! If ever I am in Jackson TN again, this is where I’d stay!
Stayed 6 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theif

Overall cleanliness for ok.. staff was tolerable.. I was charged a smoking fee after i checked out of $274, and DID NOT SMOKE! so i guess the staff needed that money! Will not ever stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tasha

Stayed 1 night in Feb 2025