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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Terrace/patio
Exterior
Free daily buffet breakfast
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Place, West Tennessee Healthcare Sportsplex
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

2 Queen Mobility

  • Sleeps 4

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About this property

Tru By Hilton Jackson, Tn

This hotel features a fitness center, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness center and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 234 out of 310 reviews
Rating 8 - Good. 43 out of 310 reviews
Rating 6 - Okay. 22 out of 310 reviews
Rating 4 - Poor. 3 out of 310 reviews
Rating 2 - Terrible. 8 out of 310 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great stay. Rooms were clean and beds were comfortable. Not a fan of the breakfast, as everything was packaged, however they did have some fresh fruit to take. The eggs did not look appealing and since I am GF and health-conscience so there was little to select. Overall great stay--just opted to skip breakfast or eat someplace else. Would stay there again because the important things are taken care of.
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Hollis, Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul, Port Chester

Stayed 1 night in Dec 2025

10/10 Excellent

Treycen

Liked: Amenities
Clean hotel, nice staff, and good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Spotless clean room. Wonderful customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

BRYAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, clean bathroom. Breakfast was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stay at this hotel twice a month while traveling for work its always nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable bed. Good accommodation for a good price.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped in Jackson, TN as a halfway point between North Carolina and Texas. We selected Tru as it was one of the few hotels with availability. As soon as we walked into Tru, our greeting was warm and professional. The style and decor had a vibe. Our room was quaint and comfortable. The breakfast was your normal free breakfast - plenty of options, well prepared, and filling. Only downside - thin walls. However, all neighbors were respectful and courteous. I would recommend👌
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Fun place to stay. The rooms were modern and very clean. The lobby had a pool table and games with a large TV. Breakfast was very good. Recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Trina

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant and the rates are reasonable. It was considerably noisy due to the proximity of the interstate, but not enough to prevent a future stay.
Stayed 3 nights in Nov 2025

2/10 Terrible

Paul

Liked: Cleanliness, amenities, property conditions & facilities
It was terrible. Loud banging in room above woke me around 10:15pm. I called the front desk to inform them about the situation. At 11pm, when the banging and romper room antics persisted, I decided to leave. I stopped here as the driving midway point between Dallas, TX area and Roanoke, VA to see my sick mother. Total waste of money.
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Super friendly front desk staff. Great TV! Great shower!
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and very sweet. The room was nice, but the floors were a little dirty and there were a couple bugs in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Kiara

Stayed 1 night in Nov 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One night stay travelling through. Clean. Right off interstate.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it so my pets could stay with me
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025