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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Terrace/patio
Exterior
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Reception
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Place, West Tennessee Healthcare Sportsplex
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

2 Queen Mobility/ Hearing Acc Roll In Shower

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

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About this property

Tru By Hilton Jackson, Tn

This hotel features a fitness center, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness center and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 340 reviews
Rating 8 - Good. 48 out of 340 reviews
Rating 6 - Okay. 22 out of 340 reviews
Rating 4 - Poor. 3 out of 340 reviews
Rating 2 - Terrible. 8 out of 340 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sylvia

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
everyone was friendly and helpful, the room was clean and convenient
Stayed 1 night in Jan 2026

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great especially Shaun helping at check-in. The room was very nice and clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kathleen

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating! My husband had 4 cycles of chemo treatments, and we stayed at the hotel each time. The staff made sure we were able to stay on the 5th floor with the quietest room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Mitchell

Stayed 2 nights in Jan 2026

10/10 Excellent

Glenn

Breakfast was good
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel! Close to plenty of restaurants and shopping. I would recommend hotel if you are going through Jackson. Staff was very kind and the room was comfortable and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

ZAZA

Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

10/10 Excellent

Jen or Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The highway is loud but i love the Tru hotels
Stayed 3 nights in Dec 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and new. Room was large but no chair for relaxing. Road getting to was very confusing. No restaurants close by. Breakfast was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Rodney

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great and I would recommend people to stay here!
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were the most comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly & accomodating
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great stay. Rooms were clean and beds were comfortable. Not a fan of the breakfast, as everything was packaged, however they did have some fresh fruit to take. The eggs did not look appealing and since I am GF and health-conscience so there was little to select. Overall great stay--just opted to skip breakfast or eat someplace else. Would stay there again because the important things are taken care of.
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Dec 2025