Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Terrace/patio
Exterior
Reception
Free daily buffet breakfast
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪7 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and a fitness center
This hotel features a fitness center, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness center and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 297 reviews
Rating 8 - Good. 40 out of 297 reviews
Rating 6 - Okay. 21 out of 297 reviews
Rating 4 - Poor. 3 out of 297 reviews
Rating 2 - Terrible. 8 out of 297 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly staff. Shawn was very good. Clean room. Highly recommend
Stayed 1 night in Oct 2025

4/10 Poor

Mary Ann

Liked: Cleanliness, property conditions & facilities
Noise from the interstate all night. No rest.
Stayed 1 night in Oct 2025

8/10 Good

Skyler

Stayed 1 night in Oct 2025

10/10 Excellent

Delann

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything stood out. Spotless room, spotless lobby, spotless hallway, spotless elevator. Friendly and professional staff. Nice little workout room and seating area. Best night sleep in a hotel ever.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Stayed 1 night in Oct 2025

10/10 Excellent

samika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice pla
Stayed 3 nights in Oct 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
The room was nice, but the cleaning could have been better.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Stayed 1 night in Oct 2025

10/10 Excellent

Jacquline

Stayed 1 night in Oct 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Margie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel!

one night stay on the way home. So nice to stay in a spotlessly clean and comfortable hotel that deserves its stars. Worth it!
Stayed 1 night in Oct 2025

10/10 Excellent

Isadora

Stayed 1 night in Oct 2025

10/10 Excellent

Rod

Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Lonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

WEN-LING

Travelled with family
Liked: Amenities
Great service
Stayed 5 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern
Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Overall great stay. Newer facility. Fun looking place that made me smile--pool table, designer colors, felt like going over to a friend's home. Very clean and well-maintained facility. Enjoyed the soap and hair care options that were in eco-friendly containers. Staff was welcoming and informative. Shaun (sp?) checked me in. He let me know about amenities and procedures.
Stayed 1 night in Oct 2025

8/10 Good

Kent

Stayed 2 nights in Sep 2025

10/10 Excellent

REBECCA

Travelled with partner
Liked: Amenities, property conditions & facilities
Super clean. Nice staff.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with access to many different shopping and dining options. Proximity to the interstate fostered a noisy atmosphere. I used earplugs and slept well in a very comfortable bed. I would definitely recommend this establishment to others, but recommend a room further from the roadways.
Stayed 1 night in Oct 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025