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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Terrace/patio
Free daily buffet breakfast
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪8 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 4
  • Free Wi-Fi

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About this property

Tru By Hilton Jackson, Tn

This hotel features a fitness center, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness center and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 278 out of 365 reviews
Rating 8 - Good. 54 out of 365 reviews
Rating 6 - Okay. 22 out of 365 reviews
Rating 4 - Poor. 3 out of 365 reviews
Rating 2 - Terrible. 8 out of 365 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful staff. Would definitely stay again!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JANELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was super friendly, fun vibe if you had some down time to play pool and a yummy breakfast with lots of options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hollis

Very nice stay. Friendly and accompanying staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities
Clean room, decent breakfast, close to busy, noisy highway.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Treycen

Liked: Amenities
Clean hotel, nice staff, and good breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great and I would recommend people to stay here!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Zachary

Liked: Property conditions & facilities
Great place only issue was the fire alarm going off for no reason super early in the morning after we got in really late the night before!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
everyone was friendly and helpful, the room was clean and convenient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
This place was great! Clean, friendly staff, great breakfast, just what we needed!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This felt like a new, clean property
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly & accomodating
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities
The staff was great especially Shaun helping at check-in. The room was very nice and clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hollis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The beds were the most comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great hotel! Close to plenty of restaurants and shopping. I would recommend hotel if you are going through Jackson. Staff was very kind and the room was comfortable and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glenn

Breakfast was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
I stay at this hotel twice a month while traveling for work its always nice and clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good breakfast, loved the pool table and games
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant and the rates are reasonable. It was considerably noisy due to the proximity of the interstate, but not enough to prevent a future stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, clean bathroom. Breakfast was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jen or Diana

Liked: Cleanliness, staff & service, amenities
The highway is loud but i love the Tru hotels
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating! My husband had 4 cycles of chemo treatments, and we stayed at the hotel each time. The staff made sure we were able to stay on the 5th floor with the quietest room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient to restaurants.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely immaculate and beautiful hotel! Wish we could have stayed longer!
Stayed 1 night in Sep 2025