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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Terrace/patio
Free daily buffet breakfast
Reception
Exterior

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SpringHill Suites by Marriott Jackson

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (648)
The price is €127
for 1 room
includes taxes & fees
18 Aug - 19 Aug
SpringHill Suites by Marriott Jackson

About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and a fitness center
This hotel features a fitness center, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness center and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 179 reviews
Rating 8 - Good. 24 out of 179 reviews
Rating 6 - Okay. 14 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 7 out of 179 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean overall, excellent receptionist, very helpful, also have a pool table.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return Stop

Like size of room walk in shower and breakfast
Stayed 1 night in May 2025

10/10 Excellent

JAN, Royal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, so good
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fitnesscenter and the pool table in the lobby
Stayed 1 night in Apr 2025

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 6 nights in Mar 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay. The room was nice and clean. Breakfast was great. I loved the vibe of the lobby as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Marilana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and built in the last 6 months so it felt clean and the rooms were nice and clean. The front desk was amazing everybody was super friendly. We brought a small dog with us and that would be my only frustration was there was no dog friendly area around the hotel because it was so newly built that it looked like they hadn't really created a dog park area or a place where you could take your dogs out without trying to walk around and have lots of traffic come by which for a lot of dogs can be overwhelming. Overall would stay there again just wish it had a little bit more green space.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna, Copperas Cove

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new and very nice. Was great for an overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Giovanny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place To stay
Stayed 1 night in Apr 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rasheka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Randolph C.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good breakfast. Very much worthwhile stay.
Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Travelled with family
Disliked: Staff & service
told the staff that the orange juice was watery, they did nothing except to tell me that's what some one else said.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were arriving late but the front desk manager was super nice and helpful. We had no trouble finding our room quick and everything was clean.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the great nights sleep. In the morning there was a family with 3 children running around & screaming VERY loudly at breakfast. No one from staff asked them to step outside or settle down their unruly children. Many customers were dismayed; yet no one on staff handled the situation.
Stayed 1 night in Apr 2025

6/10 Okay

karen c

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and location was perfect for our purpose of baseball at Union University. The only thing tht was a negative upon check in is that there was NO luggage carts to carry things to room and staff walked the halls looking for them to find NONE. Funny thing is, we appeared to be the only ones checking in and parking lot was very empty. Anyway, so far so good other than that.
Stayed 1 night in Apr 2025

10/10 Excellent

ZeErica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay was amazing. The front desk person Shawnn was amazing. He was always welcoming and very attentive. He made the stay 10 times better with his customer service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit buying cheap toilet tissue. Good lord for what you charge for a room you should at least have decent tissue
Stayed 1 night in Apr 2025